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Swedish native with experience in customer service and advisory roles, currently working as a loan and credit advisor for Swedish clients. I help optimize customers’ financial situations, including handling payment defaults and supporting debt refinancing needs. I’ve also worked in communication and marketing-focused education, with strengths in taking care of customers, collaborating with teams, and coaching new colleagues. I enjoy active interests like sports and outdoor activities, and I’m fluent in Swedish, Norwegian, and English.…Swedish native with experience in customer service and advisory roles, currently working as a loan and credit advisor for Swedish clients. I help optimize customers’ financial situations, including handling payment defaults and supporting debt refinancing needs. I’ve also worked in communication and marketing-focused education, with strengths in taking care of customers, collaborating with teams, and coaching new colleagues. I enjoy active interests like sports and outdoor activities, and I’m fluent in Swedish, Norwegian, and English.

Celine Strand

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Swedish native with experience in customer service and advisory roles, currently working as a loan and credit advisor for Swedish clients. I help optimize customers’ financial situations, including handling payment defaults and supporting debt refinancing needs. I’ve also worked in communication and marketing-focused education, with strengths in taking care of customers, collaborating with teams, and coaching new colleagues. I enjoy active interests like sports and outdoor activities, and I’m fluent in Swedish, Norwegian, and English.…Swedish native with experience in customer service and advisory roles, currently working as a loan and credit advisor for Swedish clients. I help optimize customers’ financial situations, including handling payment defaults and supporting debt refinancing needs. I’ve also worked in communication and marketing-focused education, with strengths in taking care of customers, collaborating with teams, and coaching new colleagues. I enjoy active interests like sports and outdoor activities, and I’m fluent in Swedish, Norwegian, and English.

Available to hire

Swedish native with experience in customer service and advisory roles, currently working as a loan and credit advisor for Swedish clients. I help optimize customers’ financial situations, including handling payment defaults and supporting debt refinancing needs.

I’ve also worked in communication and marketing-focused education, with strengths in taking care of customers, collaborating with teams, and coaching new colleagues. I enjoy active interests like sports and outdoor activities, and I’m fluent in Swedish, Norwegian, and English.

Skills

CRM

Leadership

Microsoft Office

Experience Level

CRM

Intermediate

Leadership

Intermediate

Microsoft Office

Intermediate

Language

Swedish

Fluent

Norwegian

Fluent

English

Advanced

Work Experience

Customer service / Payments (phone) / Administration / Bookings / Event support at Empire Homewares

February 1, 2025 - June 30, 2025

Provided customer service and processed payments over the phone. Supported administration tasks, managed bookings, and assisted with event-related work including welcoming guests and helping with decorations and serving.

Receptionist / Customer service / Loyalty at Heartwood Spa

February 1, 2025 - April 30, 2025

Handled reception and customer service, managed loyalty-related activities, and took care of bookings both by phone and in-store.

Christmas casual / Customer service / Teamwork at MYER

December 1, 2024 - December 31, 2024

Christmas casual role supporting customer service and teamwork during the holiday season.

Loan and credit advisor at Zensum Stockholm

September 1, 2021 - June 30, 2023

Optimized financial situations for Swedish clients dealing with payment defaults and high debt levels. Supported refinancing of subprime consumer blanco loans and coached new employees to help them onboard and perform effectively. Focused on client guidance, problem-solving, and responsible lending-related processes.

Communication / Customer service at NK art bakery

September 1, 2020 - August 31, 2021

Worked in customer service and communication roles, ensuring good cooperation and a positive customer experience. Contributed to day-to-day operations in a retail/food environment.

Leader / Coocoo Accessories (Casual employment) at Coocoo Accessories

August 1, 2019 - August 31, 2020

Casual employment with focus on customer service and teamwork as part of event/retail operations.