Available to hire
Virtual Assistant and Executive Personal Assistant with 14 years of remote administrative support, calendar and email management, travel coordination, and workflow optimization. Tech-savvy and highly organized, with strong experience supporting executives, directors, and senior stakeholders through high-volume, deadline-driven responsibilities.
Experienced in virtual meeting support (Teams/Zoom), document and file management (OneDrive/SharePoint/Drive), task and project tracking (Planner/To Do/ClickUp/Notion), and professional communication across inboxes and chat/VoIP tools. Demonstrated ability to streamline processes using automation tools and maintain confidentiality in fast-paced corporate environments.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Afrikaans
Advanced
Work Experience
Virtual Assistant / Executive Personal Assistant at Freelancer
May 1, 2025 - PresentProvides remote executive and administrative support including calendar management, inbox handling, meeting coordination (Teams/Zoom/Google Meet), drafting and formatting documents and presentations, and maintaining digital filing systems. Manages tasks and workflows using Planner/To Do/ClickUp/Notion, supports client communications via chat/VoIP (Teams Chat/WhatsApp Business), and streamlines repetitive work with automation tools (Microsoft Power Automate). Also supports marketing/content tasks such as scheduling and publishing via social media tools, creating visuals in Canva, and compiling performance reports. Handles finance admin support such as invoicing/expense tracking using QuickBooks, and manages secure access/credentials where required.
Executive Personal Assistant (to CEO of Africa and multiple directors) at Omnia Group (Pty) Ltd (Omnia Fertilizer division)
January 1, 2023 - PresentSupports the CEO of Africa and HR GM, Legal Director, Marketing Director, Marketing Head, and Financial Director with day-to-day executive office administration. Manages constantly changing diaries, schedules meetings and conferences (including rooms/equipment/hospitality), prepares meeting paperwork in advance, and coordinates local and international travel and accommodation. Filters calls/visitors, handles email/telephone queries professionally, develops and maintains office/admin systems (electronic filing), and records operational expenses and leave requests. Maintains contact databases and telephone lists, coordinates off-site meetings and ad hoc projects, and provides first-point-of-contact support for internal and external stakeholders while maintaining confidentiality.
Online Store Owner / Director (part-time) at MBA Projects (Pty) Ltd T/A One Stop Online Shop & LIVEEAZYONLINE.COM
March 1, 2022 - January 1, 2023Operates an online retail store, handling sales, strategy, customer service, administration, and digital marketing. Imports/exports products (AliExpress), edits product descriptions, and creates social media designs and promotional content using Canva. Monitors engagement and runs SEO/ads and online promotions to drive traffic to websites and store listings. Manages blogging/content creation and automation-related activities for marketing and store operations. Also handles basic accounting/invoicing and customer support functions.
Executive Personal Assistant / Marketing Assistant / Competitions Coordinator at Builders (Pty) Ltd (division of Massmart Holdings)
June 1, 2017 - February 28, 2022Managed diaries for the Marketing Head and Marketing Manager and coordinated marketing competitions and related logistics. Arranged travel for executives and teams (flights, accommodation, car hire) and prepared itineraries. Attended meetings and took minutes, set up meeting rooms and produced meeting packs. Supported office management for a department of ~40 employees including stationery/supplies, health & safety representation, onboarding/termination assistance, and liaising with facilities. Coordinated team and larger company events, including planning/execution, gift packs, workshops, catering, and logistics. Admin duties included submitting corporate expense claims, conducting partner research, preparing reports and board presentations, managing filing and communication systems, working with SAP-generated orders, handling tickets/inquiries, and supporting supplier/marketing coordination for campaigns and competition advertising uploads.
Executive Personal Assistant to Sales Executives (3) at JC Decaux
November 2, 2015 - May 30, 2017Supported three sales executives with diary management, booking appointments, liaising daily on tasks, and assisting with contracts and proposals. Followed up on outstanding contracts and helped confirm contract/quotation details telephonically. Attended meetings with clients and took minutes, handled client queries/messages, and managed filing for contracts, orders, cancellations, and one-ways. Captured and renewed contracts on Fusion, coordinated approvals, sent documents for credit check and billing, produced site schedules and site bibles, and assisted with payment/audit schedule queries. Managed campaign-related administrative deadlines and ensured sites were flighted by requesting operational images.
Executive Personal Assistant to CEO and CFO at SWAG Promotions & Mirror Images (Pty) Ltd
June 3, 2015 - August 31, 2015Provided executive admin support with a strong focus on front desk operations, order capture reporting, and financial admin. Captured daily figures and reported updates on order capture and invoicing. Managed supplier and client invoice processing on SAGE, generated credit notes, month-end cashbook reconciliations, and VAT submissions. Loaded new accounts on SAGE, generated invoices for candidate placements, followed up on payments, created monthly statements, and maintained personal/business expense records. Supported recruitment administration: posted job specs, updated portals and social channels, handled candidate interview forms and CV formatting, managed regretted application workflows, and sent regret emails/letters. Booked domestic travel for directors and handled diary management for two directors and consultants.
Executive Personal Assistant at Ad Reach
September 1, 2014 - January 30, 2015Coordinated campaign/admin support for two accounts executives including liaising with clients on campaign progress and resolving queries when the executives were out of office. Managed orders via a project board process, coordinated bookings/availability lists, ensured campaign sequence/checklists were followed, and liaised with graphic designers for artwork and replacements. Managed contracts through installation/confirmation stages, chased signatures and supporting invoices/purchase orders, and captured orders in TABS. Produced field reports when issues occurred and handled file organization and client communication through the campaign workflow.
Executive Personal Assistant at One Communications (Pty) Ltd (subdivision of Blue Label / Richmark trading)
September 10, 2012 - August 4, 2014Supported CEO, a sales executive, and operations manager with administrative tasks, weekly reports, and meeting deadlines. Managed new business application forms and coordinated VOIP solution sales activities through calling clients and updating CRM/client sheets and follow-up schedules. Performed cold calling and client relationship management with weekly check-ins, researched potential businesses online, and maintained data and filing for signed deals. Arranged installations when operations manager was away, handled telephone line issues by liaising with Nashua Communications, and supported scheduling/rescheduling meetings. Also managed diary schedules and travel bookings for domestic/international travel and assisted with meeting logistics and refreshments.
Executive Personal Assistant (CEO) at Trademark Appointments
May 28, 2012 - September 9, 2012Supported the CEO and recruitment team with administrative and recruitment operations including candidate CV/data capturing, verification checks (MIE, criminal, ITC, certificate, reference/verifications), forwarding emails to candidates, and managing diaries. Conducted internet research and cold outreach to grow the candidate/database network. Produced regret letters and handled printing/scanning of candidate forms and documents. Managed reception/front-desk for interviews (meet & greet, ensure documents ready), performed finger prints and candidate photo capture, and booked/confirmed appointments.
Compliance Coordinator and Order Processor at Blue Strata Trading (now Investec)
March 15, 2010 - March 30, 2012Coordinated compliance and order processing for shipments and key accounts. Liaised with floor/key accounts managers on shipments and payments, generated authorization letters, created sundry files, and worked on CLX and Oracle systems (including client exposure views). Managed local deal preparation, shipment schedules, commercial/performa documentation, and processing shipments. Prepared costing reports for management, supported forex basics and monthly invoice totals, and handled PO/POD/sales confirmation documentation. Tracked shipments/containers via shipment sites, supported customer folder management and resolution of client queries/complaints, and trained staff on processing systems. Relieved reception and supported stock count activities during liquidation processes.
Personal Assistant at Parma -Q
May 15, 2008 - November 30, 2008Provided administrative support to clear a year-backlog, including filing, printing, faxing, scanning, and packing pharmacy equipment.
Personal Assistant and Receptionist at R&L Cellular
January 4, 2008 - April 30, 2008Supported business development by bringing in new business, completing contracts and performing credit checks, assisting customers to select suitable deals aligned to style and budget. Also served as receptionist.
Student Assistant (Administration / Archiving / Filing) - Temp/Contract at Angelo Gold (Student Assistant)
December 1, 2007 - December 30, 2007Provided temporary administrative support including archiving, filing, printing, typing, faxing, and scanning.
Education
Bachelor’s degree (Psychology) - part completed (in progress, part-time) at UNISA
January 11, 2030 - August 11, 2026Bachelor’s degree (Psychology) at University of Johannesburg (UJ)
January 11, 2030 - January 1, 2009Qualifications
CAPM Foundation Certificate (PMI)
January 11, 2030 - August 11, 2026Astrotech Matric (Florida Park High School) - matric
January 11, 2030 - August 11, 2026High Performance PA and Admin Certificate
January 11, 2030 - August 11, 2026Bachelor’s in Psychology (UJ, 2009)
January 11, 2030 - January 1, 2009Currently completing part-time (Psychology, UNISA)
January 11, 2030 - August 11, 2026Industry Experience
Professional Services, Education, Financial Services, Retail, Agriculture & Mining, Media & Entertainment, Healthcare, Manufacturing, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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