Available to hire
Ich bin als kaufmännische EFZ-Fachkraft mit Berufsmaturität ausgebildet und bringe Erfahrung aus den Bereichen Treuhand/Immobilien, Kundenbetreuung sowie Administration mit. Ich übernehme organisatorische Aufgaben, pflege Korrespondenzen und unterstütze Prozesse zuverlässig und strukturiert.
Experience Level
Language
German
Fluent
English
Advanced
French
Advanced
Romanian, Moldavian, Moldovan
Advanced
Work Experience
Empfang / Hotelgäste-Betreuung (temporär) at Seedamm Plaza
October 1, 2025 - October 31, 2025Empfang und Betreuung von Hotelgästen; Organisation von Check-in/Check-out sowie Reservationen.
Office/Reception & Administrative Support (temporär) at Saxo Bank
October 1, 2025 - October 31, 2025Bearbeitung von Kundenanfragen zu Finanzprodukten sowie Unterstützung im digitalen Verkauf (E-Mail/Web). Ferienvertretung im Sekretariat mit Empfang, Telefonzentrale sowie administrativer Unterstützung.
Outbound Sales Assistant at VZ Vermögenszentrum Zürich
June 1, 2023 - August 1, 2025Contacted existing and potential customers by phone to arrange advisory appointments. Coordinated and arranged advisory appointment schedules for financial advisors. Implemented a customer campaign to launch the new Viseca credit card (Oct–Dec), handled customer inquiries, and managed phone and written correspondence. Maintained customer records and provided administrative support to the advisory team.
Service and Events Assistant (Temporary assignments) at Couple AG
June 1, 2023 - August 31, 2025Supported restaurant, bar, and event operations; assisted with catering and large-scale events. Ensured professional, customer-focused service, worked independently across varying teams and venues, helped set up and dismantle events, and was flexibly deployed in different roles depending on event requirements.
Outbound Sales / Kundenbetreuung – Terminvereinbarung & administrative Unterstützung at VZ Vermögenszentrum Zürich
May 1, 2023 - October 31, 2025Telefonische Kontaktaufnahme zu bestehenden und potenziellen Kund(inn)en zur Vereinbarung von Beratungsterminen. Planung, Koordination und administrative Pflege von Kundenanliegen sowie Korrespondenz. Umsetzung von Kampagnen zur Einführung der neuen Visa- Kreditkarte sowie Unterstützung des Beratungsteams.
Restaurant, Bar and Events Assistant (role at venue)
January 1, 2023 - June 1, 2025Looked after guests in the restaurant, bar and events areas. Assisted with catering and large-scale events; ensured professional, customer-focused service, including independent work across varying team and venue areas and support for event set-up and dismantling.
Outbound Sales Assistant at VZ Vermögenszentrum Zürich
October 1, 2022 - May 31, 2023Contacted existing and potential customers by phone to arrange advisory appointments. Organized and coordinated advisory appointment schedules for financial advisors. Implemented a customer campaign to launch a new Visa credit card (October–December), handled customer inquiries via phone and written correspondence, and maintained customer records while providing administrative support to the advisory team.
Service and Events Assistant (temporary assignments) at Coppé AG
June 1, 2022 - PresentProvided dedicated service for guests across restaurants, hotels, and major events. Supported catering and large-scale events, ensuring professional, customer-focused service. Helped with event set-up and dismantling and worked flexible deployments in different roles depending on event requirements.
Gruppenführerin (Unteroffizier) – Planung, Koordination & Einsatzbereitschaft at Schweizer Armee (Zug von 28 Rekruten)
January 1, 2022 - November 30, 2022Planung und Koordination von Einsätzen während der Rekrutenschule; Verantwortung für einen reibungslosen Ablauf und für die Einsatzbereitschaft von Personal und Material. Treffen von Entscheidungen, Priorisierung von Aufgaben auch unter Zeitdruck sowie Förderung von Zusammenarbeit und Motivation in anspruchsvollen Situationen.
Squad Leader (Non-commissioned Officer) at Swiss Army
January 1, 2022 - November 30, 2022Planned and coordinated operations for a platoon of 28 recruits during basic training, ensuring readiness of personnel and equipment. Made decisions and prioritized tasks under time pressure, fostered teamwork, and maintained group motivation in challenging situations.
Kauffrau EFZ (Treuhand/Immobilien) – Treuhand, Immobilienbewirtschaftung & Administration at BDO AG (Erste Ansprechperson für Kunden und administrative Unterstützung)
August 1, 2018 - July 1, 2021Erste Ansprechperson für Kunden(innen) per Telefon und E-Mail; Bearbeitung von Korrespondenz. Administrative Unterstützung in den Bereichen Treuhand und Immobilienbewirtschaftung sowie Bewirtschafungstätigkeiten zur Erreichung erfolgreicher Abschluss-/Lernziele. Zusätzlich Bearbeitung von Kundenanfragen und Organisation von administrativen Abläufen.
Apprentice in Business Administration – Trust Management at BDO AG
August 1, 2018 - July 31, 2021First point of contact for clients via phone and email, handling correspondence and administrative support for trust services and property management.
Education
Apprentice in Business Administration – Trust Management (Commercial Clerk, EFZ) at BDO AG
August 1, 2018 - July 31, 2021Vocational baccalaureate at BDO AG
January 1, 2021 - December 31, 2021Non-commissioned Officers’ School (UOS) at Swiss Army (UOS)
June 1, 2022 - June 30, 2022Vocational Baccalaureate (Commercial Clerk EFZ) / Commercial Clerk (EFZ) at BDO AG
August 1, 2018 - July 1, 2021Bachelor (avocational) while working at BDO AG
January 1, 2022 - January 31, 2022Non-Commissioned Officers' School (UOS) / Swiss Army at Swiss Army
June 1, 2022 - June 30, 2022Kaufmann EFZ (Treuhand/Immobilien) / Berufsmaturität at Unteroffiziersschule (UOS) / Schweizer Armee (Ausbildung nicht als EFZ-Schule ausgewiesen)
August 1, 2018 - July 1, 2021Ausbildung Unteroffizier (UOS) / Schweizer Armee at Schweizer Armee
June 1, 2022 - June 30, 2022Qualifications
Federal Certificate of Competence (EFZ) in Commercial Clerk
August 1, 2018 - August 12, 2026DELF B2 (French)
January 11, 2030 - August 12, 2026Federal Certificate of Competence (EFZ) – Commercial Clerk
August 1, 2018 - August 12, 2026DELF B2 (French)
January 1, 2021 - August 12, 2026Sprachzertifikat DELF B2 (Französisch)
January 11, 2030 - August 12, 2026EFZ und Berufsmaturität (Kaufmann EFZ mit Berufsmaturität, Treuhand/Immobilien)
August 1, 2018 - July 1, 2021Industry Experience
Financial Services, Real Estate & Construction, Professional Services, Retail, Travel & Hospitality, Media & Entertainment, Other
Experience Level
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