Customer-focused retail and community professional with experience supporting sales activity and delivering a positive customer experience through strong communication, promotions, and event support. Confident working in fast-paced environments, coordinating teams, and assisting with marketing and online guest acquisition for webinars. Experienced in leadership and day-to-day operations as a shift lead, ensuring productivity and staff wellbeing while managing scheduling and finances. Background includes marketing assistance for online events and community/branch promotions, creating campaign materials, and communicating effectively with stakeholders to ensure timely, effective delivery.

James Rogers

Customer-focused retail and community professional with experience supporting sales activity and delivering a positive customer experience through strong communication, promotions, and event support. Confident working in fast-paced environments, coordinating teams, and assisting with marketing and online guest acquisition for webinars. Experienced in leadership and day-to-day operations as a shift lead, ensuring productivity and staff wellbeing while managing scheduling and finances. Background includes marketing assistance for online events and community/branch promotions, creating campaign materials, and communicating effectively with stakeholders to ensure timely, effective delivery.

Available to hire

Customer-focused retail and community professional with experience supporting sales activity and delivering a positive customer experience through strong communication, promotions, and event support. Confident working in fast-paced environments, coordinating teams, and assisting with marketing and online guest acquisition for webinars.

Experienced in leadership and day-to-day operations as a shift lead, ensuring productivity and staff wellbeing while managing scheduling and finances. Background includes marketing assistance for online events and community/branch promotions, creating campaign materials, and communicating effectively with stakeholders to ensure timely, effective delivery.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Online Events Assistant (events & guest acquisition support) at Mondaq
June 1, 2024 - January 1, 2026
Supported the events team with online events and guest acquisition, helping ensure timely coordination and a positive participant experience.
Marketing Assistant (Full-Lead Webinars marketing and guest acquisition) at Mondaq
June 1, 2024 - January 1, 2026
Supported online marketing activities and guest acquisition for full-lead webinars. Assisted the events team with online events and coordinating guest acquisition efforts to support marketing and attendance goals.
Marketing Assistant (Full-time, Lead Webinars marketing and guest acquisition) at Mondaq
June 1, 2024 - January 31, 2026
Supported the events team with online events and guest acquisition. Helped with marketing activity and webinar promotion focused on lead generation and guest acquisition.
Marketing Assistant (Full-time) at Mondaq
June 1, 2024 - January 31, 2026
Supported marketing and online/webinar marketing and guest acquisition. Helped the events team with online events and guest acquisition, contributing to effective and timely campaigns for marketing initiatives.
Marketing Assistant (Online Events Marketing & Guest Acquisition) at Mondaq
June 1, 2024 - January 31, 2026
Supported the events team with online events and guest acquisition for webinare marketing and guest acquisition activities. Assisted with promotional/event-related tasks and helped drive timely coordination for guest acquisition efforts.
Marketing Assistant at Mondaq (Brisol)
June 1, 2024 - January 1, 2026
Full-time lead webiners marketing and guest acquisition for online marketing campaigns. Supported the events team with online events and guest acquisition, helping coordinate guest-facing activity and promotional materials to drive attendance.
Tesco Superstore Shift Lead at Tesco Superstore
September 1, 2021 - May 1, 2024
Managed store colleagues to maintain exceptional productivity and staff happiness. Organized coverage across store areas, managed pending and weekly finances, and supported day-to-day operational delivery.
Tesco Superstore Team Shift Lead at Tesco Superstore
September 1, 2021 - May 31, 2024
Managed the store’s colleagues to achieve exceptional productivity and staff happiness. Organized team coverage across store areas and managed pending issues and weekly finances.
Shift Lead at Tesco Superstore
September 1, 2021 - May 31, 2024
Managed store colleagues to achieve high productivity and staff happiness. Covered store areas as needed and handled pending finances week-to-week, ensuring smooth daily operations.
Tesco Superstore Shift Lead at Tesco
September 1, 2021 - May 1, 2024
Managed store colleagues to achieve exceptional productivity and staff happiness. Organised team coverage across store areas and managed pending and week-on-week finances.
Tesco Superstore Retail Assistant at Tesco
November 1, 2018 - August 31, 2021
Provided helpful and thoughtful customer service resulting in positive feedback. Provided and managed food donations to local food banks and organisations in the local area. Fulfilled customer needs by providing high-quality product knowledge and advice.
Tesco Superstore Retail Assistant at Tesco Superstore
November 1, 2018 - August 31, 2021
Provided helpful and insightful customer service, resulting in positive feedback. Provided and managed food donations to local food banks and local organisations, fulfilling customer needs with strong product knowledge and advice.
Retail Assistant at Tesco Superstore
November 1, 2018 - August 31, 2021
Provided helpful, thoughtful customer service leading to positive feedback. Supplied and managed food donations to local food banks and local organisations, helping meet community needs.
Retail Assistant at Tesco
November 1, 2018 - August 1, 2021
Provided helpful and thoughtful customer service, resulting in positive feedback. Provided and managed food donations to local food banks and organisations in the local area. Fulfilled customer needs by delivering high-quality product knowledge and advice.
Football Coach at South West Sports, Bristol
February 1, 2015 - June 30, 2018
Created and organised company training plans for three locations with over 150 students weekly. Assessed players' strengths and weaknesses to create personalised improvement plans and led team competition readiness for events and special activities.
Football Coach at South West Sports Bristol
February 1, 2015 - June 1, 2018
Created and organised company training plans for 3 locations containing over 150 students on a weekly basis. Assessed players’ strengths and weaknesses to create personalised improvement plans. Re-read the team’s preparation for competitions and other special events using leadership and team building.

Education

BA (Hons) Public Relations Negotiation at University of the West of England, Bristol
September 1, 2022 - August 12, 2026
BTEC / A-Level (final grade: A*) at Alvesway Sixth Form, Bristol
September 1, 2018 - June 1, 2020
A-Levels (grades: A, B, C) at Wellsway Sixth Form, Bristol
September 1, 2018 - June 1, 2020
BA (present) at BAMartketing - University of the West of England, Bristol
September 1, 2022 - August 12, 2026
MBA-level (Chemical engineering lab project) at BAMarketing - University of the West of England, Bristol
September 1, 2022 - August 12, 2026
A-Levels (Wellsway Sixth Form) at Wellsway Sixth Form, Bristol
September 1, 2018 - June 30, 2020
BA at University of the West of England
September 1, 2022 - January 1, 2025
A-Levels at Wellway Sixth Form Bristol
September 1, 2018 - June 30, 2020
Fundamentals of Digital Marketing at University System of Maryland
September 1, 2023 - August 12, 2026
Marketing at the Keynsham Royal British Legion Branch at Keynsham Royal British Legion Branch
April 1, 2024 - December 1, 2025
DPR Foundations (Measured Collective) at DPR Foundations (Measured Collective)
June 1, 2025 - August 12, 2026
BAMarketing (University of the West of England) at University of the West of England, Bristol
September 1, 2022 - August 12, 2026
A-Level Business (Grade A*) at Wellsway Sixth Form Bristol
September 1, 2018 - June 30, 2020
A-Level Computer Science (Grade B) at Wellsway Sixth Form Bristol
September 1, 2018 - June 30, 2020
A-Level Mathematics (Grade C) at Wellsway Sixth Form Bristol
September 1, 2018 - June 30, 2020

Qualifications

Inclusive Leadership Training (Becoming a Successful Leader) - Catalyst
July 1, 2021 - August 12, 2026
Fundamentals of Digital Marketing
September 1, 2023 - August 12, 2026
Marketing at the Keynsham Royal British Legion Branch (event and campaign support)
April 1, 2024 - December 1, 2025
GPR Foundations (Measured Collective)
June 1, 2025 - August 12, 2026
Becoming a Successful Leader (Inclusive Leadership Training) - Catalyst
July 1, 2021 - August 12, 2026
Fundamentals of Digital Marketing - University System of Maryland
September 1, 2023 - August 12, 2026
Marketing at the Keynsham Royal British Legion Branch (event/support training & campaign work)
April 1, 2024 - December 31, 2025
GDPR Foundations (Measured Collective)
June 1, 2025 - August 12, 2026
Becoming a Successful Leader (Inclusive Leadership Training) - Catalyst
July 1, 2021 - August 12, 2026
Fundamentals of Digital Marketing with the University System of Maryland
September 1, 2023 - August 12, 2026
Marketing at the Keynsham Royal British Legion Branch (supporting events & promotions)
April 1, 2024 - December 31, 2025
GPR Foundations (Measured Collective)
June 1, 2025 - August 12, 2026
Leadership
July 1, 2021 - August 12, 2026

Industry Experience

Retail, Non-Profit Organization, Media & Entertainment, Education, Professional Services