- Over 20 years of solid experience in desktop publishing and design industry, especially Finance, Banking, Legal, Translation, Medical and Consulting. (Included research, sales and marketing department). - Extensive customer and client service experience across both B2B and B2C environments. - Expert in MS Word report formatting, developing custom templates and PowerPoint pitch book design. - Demonstrated advanced capability in Adobe Creative Suite in InDesign, Illustrator, and Photoshop. - Skilled in government vendor formatting, including Large Print and Section 508–compliant documents. - Strong layout, typography, color and document design skills. - Detail-oriented, accurate, and dependable, able to maintain high quality under long working hours or tight deadlines. - Strong multitasking and problem-solving abilities; excels in both team-based and independent work settings. - Bilingual/multilingual proficiency in English, Mandarin and Cantonese. - Multi-languages document handling experience: Spanish, Traditional & Simplified Chinese, Korean, Japanese, Vietnamese, Tamil, Arabic, Farsi, Khmer, Russian, Armenian, Polish, Tagalog.

Hiu Yin Yun (Pat)

- Over 20 years of solid experience in desktop publishing and design industry, especially Finance, Banking, Legal, Translation, Medical and Consulting. (Included research, sales and marketing department). - Extensive customer and client service experience across both B2B and B2C environments. - Expert in MS Word report formatting, developing custom templates and PowerPoint pitch book design. - Demonstrated advanced capability in Adobe Creative Suite in InDesign, Illustrator, and Photoshop. - Skilled in government vendor formatting, including Large Print and Section 508–compliant documents. - Strong layout, typography, color and document design skills. - Detail-oriented, accurate, and dependable, able to maintain high quality under long working hours or tight deadlines. - Strong multitasking and problem-solving abilities; excels in both team-based and independent work settings. - Bilingual/multilingual proficiency in English, Mandarin and Cantonese. - Multi-languages document handling experience: Spanish, Traditional & Simplified Chinese, Korean, Japanese, Vietnamese, Tamil, Arabic, Farsi, Khmer, Russian, Armenian, Polish, Tagalog.

Available to hire
  • Over 20 years of solid experience in desktop publishing and design industry, especially Finance, Banking, Legal, Translation, Medical and Consulting. (Included research, sales and marketing department).
  • Extensive customer and client service experience across both B2B and B2C environments.
  • Expert in MS Word report formatting, developing custom templates and PowerPoint pitch book design.
  • Demonstrated advanced capability in Adobe Creative Suite in InDesign, Illustrator, and Photoshop.
  • Skilled in government vendor formatting, including Large Print and Section 508–compliant documents.
  • Strong layout, typography, color and document design skills.
  • Detail-oriented, accurate, and dependable, able to maintain high quality under long working hours or tight deadlines.
  • Strong multitasking and problem-solving abilities; excels in both team-based and independent work settings.
  • Bilingual/multilingual proficiency in English, Mandarin and Cantonese.
  • Multi-languages document handling experience: Spanish, Traditional & Simplified Chinese, Korean, Japanese, Vietnamese, Tamil, Arabic, Farsi, Khmer, Russian, Armenian, Polish, Tagalog.
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Language

English
Advanced
Spanish; Castilian
Advanced
Chinese
Fluent
Chinese
Fluent
Korean
Intermediate
Japanese
Intermediate
Vietnamese
Intermediate
Tamil
Intermediate
Arabic
Intermediate
Khmer
Beginner
Russian
Intermediate
Armenian
Beginner
Polish
Beginner
Tagalog
Beginner

Work Experience

Freelance Desktop Publisher (Real time support) at Akorbi / Propio
November 9, 2023 - Present
Recreated reports from scan/PDF into Word, Excel, PowerPoint, and Adobe InDesign, including charts, images, and tables. Performed post-linguistic review/QA after translation, editing, and proofreading. Produced Large Print and Section 508-compliant documents. Executed professional document layout, formatting, and revisions based on source materials and client specifications.
Freelance Desktop Publisher (Project base) at ICON Clinical Research
April 30, 2023 - Present
Collaborated with Project Manager to format document layouts for translation preparation. Recreated reports (charts and tables) from scanned/handwriting documents or PDF into Microsoft Word.
Freelance Desktop Publisher (Real time support)
December 16, 2015 - August 4, 2017
Receptionist (Mak Cleaner G&13th Branch) at Mak Cleaner
December 16, 2015 - August 4, 2017
Handled daily customer orders and general inquiries for the branch. Managed customer complaints and built long-term relationships to improve satisfaction and retention. Trained new employees on the computer system, customer service best practices, and standardized quality procedures.
Freelance Desktop Publisher (Real time support) at Akira Technology
October 9, 2015 - November 20, 2019
Formatted report layouts in compliance with U.S. government tender templates in coordination with Proposal Manager/Project Coordinators. Provided real-time technical support for document formatting and basic graphic creation/editing. Developed and maintained MS Word and PowerPoint templates.
DTP Specialist at Oliver Wyman (Marsh & McLennan)
June 9, 2014 - April 24, 2015
Created, designed, edited, and laid out content using Oliver Wyman templates, including infographics, PowerPoint pitch books, InDesign/Word reports, charts, and leaflets. Performed OCR conversion of PDFs into Word/InDesign/PowerPoint and modified materials to match company guidelines. Managed in-house printing and binding for client meetings. Produced and revised Word and PowerPoint templates; supported marketing workflows and events; performed first-level proofreading and English/Chinese translation.
Document Specialist at CLS communication (Lionbridge)
August 15, 2012 - July 7, 2013
Coordinated with translators and project managers to complete OCR conversion (PDF to Word/InDesign/PowerPoint) and desktop publishing/design production for reports, posters, leaflets, user manuals, and promotional materials. Managed quarterly CLS APCA newsletters and digital greeting e-cards from concept to delivery. Prepared final output for sales printing requests. Provided first-level IT support for the APCA office and coordinated with Swiss headquarters IT teams.
Production Team Leader at BDMHK Ventures Limited (Jigocity)
November 11, 2010 - March 30, 2012
Led and managed the production team to achieve daily duties and keep online/offline campaigns on schedule. Established production and corporate guidelines for graphic artwork (brochures, leaflets, business cards, presentation materials, banners, and newspaper advertisements) and publication items. Prepared quarterly promotional/roadshow campaigns and sales-driven presentations. Coordinated internal CMS system including updates and reporting.
Organic farming / Volunteer (language and culture exchange) at Work & Languages Exchange (New Zealand)
June 20, 2009 - September 18, 2010
Engaged in organic farming, volunteer work, and language-and-culture exchange programs.
Marketing Executive at Henry Chemical Co., Ltd. (WD-40 HK Sole Agent)
October 10, 2008 - May 20, 2009
Prepared and coordinated quarterly promotions and media advertising. Coordinated with suppliers and shipping arrangements for import activities.
Graphic Designer & Desktop Operator at CLSA (Credit Lyonnais Securities Asia)
October 3, 2005 - August 30, 2008
Produced graphic/artwork assets for research publications including book covers, infographics, spreads, forum newspapers, quarterly magazines, posters, maps, and booklets aligned with corporate guidelines. Designed and standardized Word and PowerPoint templates; created marketing/event materials. Collaborated with editors/analysts on pitch books and research reports. Performed desktop publishing tasks and edited charts across Word/Excel/PowerPoint. Coordinated print orders with vendors and courier delivery.

Education

BA (Honors) Advertising Media & Design Management at University of Huddersfield
January 1, 2008 - May 1, 2008
Higher Diploma in Multimedia Design & Technology at Hong Kong Polytechnic University
January 1, 2005 - May 1, 2005
Diploma in Printing & Computing Imaging at Hong Kong Institute of Vocational Education
January 1, 2003 - July 1, 2003

Qualifications

Microsoft Office Specialist – PowerPoint (Pass)
June 1, 2014 - August 13, 2026
Microsoft Office Specialist – Word Expert (Pass)
October 1, 2014 - August 13, 2026
Cert of Combating Medicare Parts C & D Fraud, Waste, & Abuse (Pass)
December 1, 2024 - August 13, 2026

Industry Experience

Financial Services, Government, Healthcare, Professional Services, Media & Entertainment, Education