Available to hire
Italian-born creative professional based in the Czech Republic, working across content creation, web/design, and media production. With a background in cinema studies and specialized training in costume and styling, I combine production know-how with strong visual skills and attention to detail.
I’ve worked in customer support and HR operations remotely for international companies, while also producing freelance and part-time roles in audiovisual production, editing, translation, and social media content. I use modern AI and design tools to create efficient, engaging content and keep learning new technologies.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Fluent
French
Advanced
Spanish; Castilian
Intermediate
Czech
Beginner
Work Experience
Seasonal Support Agent (Customer Care) at NOTINO
October 1, 2025 - January 31, 2026Support Agent (remote) at Concentrix
September 1, 2025 - October 15, 2025Remote customer support for a limited period after joining post TelePerformance contract.
Advisor, HR Department (remote) at Amazon
July 1, 2025 - August 31, 2025Remote HR department advisory support during summer period.
Advisor (HR Department) at Amazon (remote)
July 1, 2025 - August 31, 2025Support Agent (Support for Volkswagen) (TelePerformance Brno) at TelePerformance Brno
April 1, 2025 - September 1, 2025Customer support for Volkswagen via call/chat support operations.
Support Agent (Volkswagen) (remote) at TelePerformance Brno / Concentrix (after 6-month contract with TelePerformance Brno)
April 1, 2025 - PresentHelpdesk Agent (French team) - Toyota at Infosys, Brno
January 1, 2022 - January 1, 2023Helpdesk support for Toyota within the French team.
Customer Support (Senior Executive) at Infosys, Brno
January 1, 2022 - December 31, 2023Customer support operations in Brno; worked across language teams and business support requests.
Costumes Department Responsible (Powerhouse Malta Audiovisual and Events) at Powerhouse Malta audiovisual and events
May 1, 2018 - October 31, 2021Responsible for the costumes department for audiovisual productions and events.
Responsible - Costumes Department at Powerhouse Malta (audiovisual and events), Malta
May 1, 2018 - October 31, 2021Managed the costumes department for audiovisual productions and events.
Camera Person (freelance) at Deemedia
November 1, 2016 - October 31, 2021Freelance camera work for audiovisual productions.
Freelance Camera Person at Deemedia
November 1, 2016 - October 31, 2021Receptionist and Customer Care / Promotion (seasonal) at Malta Campsite near Mellieha (Malta)
June 1, 2016 - September 30, 2016Seasonal receptionist/customer care and online promotion.
Receptionist / Customer care & Online promotion at Malta Campsite near Mellieha, Malta
June 1, 2016 - September 30, 2016Reception and customer care; promoted the company online.
Event and Conference Organizer / Magazine Production Assistant at MBR Publications (Malta Business Review)
March 1, 2016 - March 31, 2016Organized conferences and supported production of the Malta Business Review magazine.
Conference organizer / Magazine production (Malta Business Review) at MBR publications, Malta
March 1, 2016 - March 31, 2016Organized conferences and produced the Malta Business Review magazine.
Receptionist and Customer Care / Promotion (costume related care and online promotion) at Malta Campsite near Mellieha (Malta)
May 1, 2015 - December 31, 2015Reception and customer care; promoted the company online.
Receptionist / Customer care & Online promotion at Malta Campsite near Mellieha, Malta
May 1, 2015 - December 31, 2015Reception and customer care; promoted the company online.
Video Editor (in-office then home office part-time, external) at Xejk TV
January 1, 2015 - July 1, 2015Video editing for television content; started in-office then transitioned to part-time from home.
Photoshop Instructor (English/Italian) at Culturambiente (cultural association, Pisa)
January 1, 2012 - December 31, 2013Taught Photoshop in English or Italian.
Touristic Guide (sporadic) at Photographers/tour groups (Pisa)
January 1, 2011 - December 31, 2014Guided photographers and small groups in English, French, and Italian while living in Pisa.
Italian/Photoshop Teacher (English/Italian) at Culturambiente (cultural association), Pisa
January 1, 2011 - December 31, 2014Taught Photoshop in English or Italian.
Touristic guide for photographers and small groups at Cultural activities (Pisa) - sporadic
January 1, 2011 - December 31, 2014Guided photographers and small groups in English/French/Italian (sporadic).
Translator / AI project support / Freelance Graphic Designer at Various clients (remote)
January 1, 2010 - January 1, 2025Translation work (English/Italian) and support for AI projects; also freelance graphic design.
Education
Specialization in Cinema (D.A.M.S.) at Turin University (D.A.M.S. - Disciplines of Art, Music and Performing Arts)
January 11, 2030 - August 14, 2026High school graduation at Institute “Massimo D’Azeglio”
January 1, 1995 - December 31, 1996Specialized degree in Cinema (D.A.M.S.) at Turin University (D.A.M.S. Disciplines of Art, Music and Performing Arts)
January 1, 2000 - January 1, 2000High School Graduation at Istituto Massimo D’Azeglio (Turin)
January 1, 1995 - January 1, 1996Stylist and Costume Designer (Seamstress-Modeller) course at Magda De Lazzari School (Turin)
January 1, 2002 - January 1, 2003Post-graduate course in Costume Designer-Stylist at Art & Fashion (Turin), via D. Di Nanni 54
January 1, 2003 - January 1, 2007SAM Course: Android and iOS mobile app platform (basic skills) at Formatica (Pisa)
January 11, 2030 - August 14, 2026Web Designer certificate at CFP Alpha Piangipane (Ravenna)
January 1, 2002 - January 1, 2002Qualifications
Web Designer certificate (CFP Alpha Piangipane, Ravenna)
January 1, 2002 - August 14, 2026SAM course certificate (Formatic a di Pisa) - Android & iOS mobile app platforms (basic skills)
January 11, 2030 - August 14, 2026Journalist-Publicist card (achieved via collaboration with Turin free press newspaper Box.it)
January 11, 2030 - August 14, 2026Driving Licence (Driving Licence)
January 11, 2030 - August 14, 2026Certificate of Attendance (CAAF Pisa) - 730 document
January 11, 2030 - August 14, 2026Card of Journalist-Publicist
January 11, 2030 - August 14, 2026Industry Experience
Media & Entertainment, Education, Software & Internet, Retail, Professional Services, Travel & Hospitality, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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