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Versatile web content producer with a strong blend of creative, technical, and operational skills, shaped by several years working in EdTech and digital learning environments. I manage high-volume content pipelines, produce multimedia assets, and support SEO/AEO and accessibility-focused publishing workflows. I’m experienced with CMS and VLE environments, end-to-end content lifecycle management (planning through QA), metadata/tagging, and data-led content decisions using analytics tools. I enjoy cross-functional collaboration, training teams, and problem-solving in fast-moving environments where quality, clarity, and structure matter.…Versatile web content producer with a strong blend of creative, technical, and operational skills, shaped by several years working in EdTech and digital learning environments. I manage high-volume content pipelines, produce multimedia assets, and support SEO/AEO and accessibility-focused publishing workflows. I’m experienced with CMS and VLE environments, end-to-end content lifecycle management (planning through QA), metadata/tagging, and data-led content decisions using analytics tools. I enjoy cross-functional collaboration, training teams, and problem-solving in fast-moving environments where quality, clarity, and structure matter.

Charlotte Guest

Content Producer, Web Developer, Media Coordinator, +1

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Versatile web content producer with a strong blend of creative, technical, and operational skills, shaped by several years working in EdTech and digital learning environments. I manage high-volume content pipelines, produce multimedia assets, and support SEO/AEO and accessibility-focused publishing workflows. I’m experienced with CMS and VLE environments, end-to-end content lifecycle management (planning through QA), metadata/tagging, and data-led content decisions using analytics tools. I enjoy cross-functional collaboration, training teams, and problem-solving in fast-moving environments where quality, clarity, and structure matter.…Versatile web content producer with a strong blend of creative, technical, and operational skills, shaped by several years working in EdTech and digital learning environments. I manage high-volume content pipelines, produce multimedia assets, and support SEO/AEO and accessibility-focused publishing workflows. I’m experienced with CMS and VLE environments, end-to-end content lifecycle management (planning through QA), metadata/tagging, and data-led content decisions using analytics tools. I enjoy cross-functional collaboration, training teams, and problem-solving in fast-moving environments where quality, clarity, and structure matter.

Available to hire

Versatile web content producer with a strong blend of creative, technical, and operational skills, shaped by several years working in EdTech and digital learning environments. I manage high-volume content pipelines, produce multimedia assets, and support SEO/AEO and accessibility-focused publishing workflows.

I’m experienced with CMS and VLE environments, end-to-end content lifecycle management (planning through QA), metadata/tagging, and data-led content decisions using analytics tools. I enjoy cross-functional collaboration, training teams, and problem-solving in fast-moving environments where quality, clarity, and structure matter.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

French

Advanced

German

Advanced

English

Fluent

Work Experience

Web content producer/specialist at Pearson

October 1, 2022 - Present

Manage the Pearson Languages website (20+ regional sites), supporting high-volume content and planning. Solely manage planning and creating content for the pearson.com/languages blog for different audiences. Collaborate with authors and coordinate with marketing teams to align content with campaigns. Use Google Analytics to monitor traffic and inform testing and content decisions. Update and create pages using Adobe Experience Manager (AEM). Work on regional-team tickets via JIRA. Plan and execute SEO research and technical SEO while ensuring accessibility. Create multimedia assets including product videos, YouTube shortform blog videos, banners, and product sample packs. Participate in AI workflow initiatives (including AEO projects) and write newsletter copy for regional teams.

Digital Production Coordinator (Formerly Media Coordinator) - LDS at The Open University

June 1, 2019 - October 1, 2022

Supervise a team of Digital Production Assistants (DPAs) and manage faculty-level module content production projects. Allocate workload to DPAs, negotiate with module/production staff to ensure work is realistic and within remit, and support delivery when workloads require. Handle technical and OU process queries, including QA, testing, issue resolution, and clear reporting back to production teams. Liaise with Project Managers, editors, third parties, and other stakeholders to ensure communication and scheduling. Deliver training for new hires across programs/systems and provide ongoing support. Advise best practices for presenting learning material for accessibility and ease of web access. Produce and maintain training documentation and media for DPAs; monitor budgets for special projects.

Digital Production Assistant (Formerly Media Assistant) - LDS at The Open University

October 1, 2018 - June 1, 2019

Use/tag XML to author and create module content online, maintaining and producing content for module websites. Work with Moodle and interactives and support restricted learning environments in secure settings. Resolve technical issues related to tagging and associated systems. Manage assets through SharePoint and Documentum CMS platforms. Produce and paginate print items (e.g., study guides and books) to a high standard, including checking secondary formats such as Print on Demand. Carry out transcript sense checks for video accessibility and communicate with service providers when outputs require improvement. Prioritise workloads and communicate progress with editorial teams.

Brand Ambassador at De Montfort University Archery Club

August 1, 2015 - July 1, 2015

Health & Safety/Communications officer

April 1, 2015 - June 1, 2016

Media production runner

August 1, 2014 - Present