Sales professional with 16+ years of experience in sales, customer relations, and team management. Strong ability to understand customer needs, create strategies to exceed monthly targets, and coach teams to improve performance under pressure. Proven track record of building long-term client relationships, increasing revenue, and delivering results. Skilled in product information and personalized recommendations, managing offers and discounts, leading tele-sales, and ensuring excellent after-sales service through accurate documentation and coordination with internal teams.

Mohamed Rida

Sales professional with 16+ years of experience in sales, customer relations, and team management. Strong ability to understand customer needs, create strategies to exceed monthly targets, and coach teams to improve performance under pressure. Proven track record of building long-term client relationships, increasing revenue, and delivering results. Skilled in product information and personalized recommendations, managing offers and discounts, leading tele-sales, and ensuring excellent after-sales service through accurate documentation and coordination with internal teams.

Available to hire

Sales professional with 16+ years of experience in sales, customer relations, and team management. Strong ability to understand customer needs, create strategies to exceed monthly targets, and coach teams to improve performance under pressure.

Proven track record of building long-term client relationships, increasing revenue, and delivering results. Skilled in product information and personalized recommendations, managing offers and discounts, leading tele-sales, and ensuring excellent after-sales service through accurate documentation and coordination with internal teams.

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Work Experience

Sales Executive at MUBKHAR FRAGRANCE Qatar Doha
December 15, 2024 - November 27, 2025
Sales role in retail/fragrance sector based in Doha; focused on sales execution and customer handling.
Tele-sales - Team Leader at DAX Capital Marketing
June 8, 2024 - October 30, 2024
Led the tele-sales team and managed onboarding and customer acquisition via high call volume. Developed scripts and sales strategies to improve conversion rates and coached agents to consistently achieve sales goals.
Customer Service Officer at Infinity Health Group Clinic (Turkey)
September 6, 2022 - June 1, 2024
Provided customer service support for clinic operations. Ensured customer handling and support with service delivery while maintaining records during the employment period.
Insurance Advisor at Cinías AD A I N Insurance (Morocco) (company name as written: "CINIAS AD AIN SURANCE - MOROCCO")
September 5, 2012 - October 1, 2017
Worked as an insurance advisor supporting customer enrollment and providing guidance on insurance plans. Coordinated with relevant internal teams and maintained customer documentation to support accurate records.
Sales Executive at AXA Insurance / Banking (Morocco)
September 5, 2010 - January 4, 2012
Handled insurance sales for individual and corporate clients, provided product information and personalized recommendations, managed special offers and discounts to maximize sales, and supported team members in achieving sales targets while maintaining excellent customer experience.

Education

Bachelor's degree (Life and Earth Sciences) at i.m.ed.rida (interpreted as institution name from resume text)
January 1, 2008 - January 1, 2009
Physician Assistant (Secretariat) - 560-hour course certificate at Nilgün EFE... Sürekli Eğitim Merkezi (interpreted from resume text)
January 11, 2030 - January 1, 2024

Qualifications

Physician Assistant (Secretariat) - 560-hour course certificate
January 11, 2030 - April 1, 2024

Industry Experience

Education, Healthcare, Financial Services, Retail