Operations Manager at Rhea Lauren Furnishing

Managed end-to-end daily factory operations for custom furnishing orders, overseeing production workflows, procurement, and logistics to meet delivery timelines. Supervised cross-functional teams across manufacturing and dispatch, setting performance benchmarks and maintaining quality and safety standards using ERPNext and MS Office. Optimized inventory monitoring and resource allocation to reduce production bottlenecks and improve on-time order delivery rates. Produced operational and performance reports for senior management, highlighting cost-saving and process improvement opportunities. Coordinated with suppliers and logistics partners to negotiate lead times and mitigate material shortages.

Fraud Specialist at J.P. Morgan Chase & Co.

Analyzed high-volume transactional data to identify suspicious activity and mitigate financial risks while protecting accounts against fraudulent behavior. Partnered with cross-department compliance and risk teams to document, review, and resolve complex fraud cases aligned with regulatory frameworks. Communicated with clients during security verification, educating them on account security and resolving inquiries efficiently.

Software Development Intern at Great Manager Institute

Developed and deployed responsive web applications using full-stack technologies, collaborating on coding, testing, and debugging. Integrated RESTful APIs and optimized application performance to provide seamless user experiences.

Ethical Hacking Intern at Cybersapiens United LLP

Assisted in identifying system vulnerabilities using ethical hacking techniques, conducting penetration testing and security assessments.