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Operations leader with experience managing day-to-day operations, warehouse shipping/receiving, and supply chain coordination across multiple departments. Known for resolving customer issues quickly, maintaining high service levels, and improving efficiency through clear processes and team leadership. Skilled in inventory management, purchase order coordination, standard operating procedure development, and safety enforcement. Motivated to bring hands-on operations and supply chain expertise to a new role where process improvement and dependable execution are key.…Operations leader with experience managing day-to-day operations, warehouse shipping/receiving, and supply chain coordination across multiple departments. Known for resolving customer issues quickly, maintaining high service levels, and improving efficiency through clear processes and team leadership. Skilled in inventory management, purchase order coordination, standard operating procedure development, and safety enforcement. Motivated to bring hands-on operations and supply chain expertise to a new role where process improvement and dependable execution are key.

Stephen Valenzuela

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Operations leader with experience managing day-to-day operations, warehouse shipping/receiving, and supply chain coordination across multiple departments. Known for resolving customer issues quickly, maintaining high service levels, and improving efficiency through clear processes and team leadership. Skilled in inventory management, purchase order coordination, standard operating procedure development, and safety enforcement. Motivated to bring hands-on operations and supply chain expertise to a new role where process improvement and dependable execution are key.…Operations leader with experience managing day-to-day operations, warehouse shipping/receiving, and supply chain coordination across multiple departments. Known for resolving customer issues quickly, maintaining high service levels, and improving efficiency through clear processes and team leadership. Skilled in inventory management, purchase order coordination, standard operating procedure development, and safety enforcement. Motivated to bring hands-on operations and supply chain expertise to a new role where process improvement and dependable execution are key.

Available to hire

Operations leader with experience managing day-to-day operations, warehouse shipping/receiving, and supply chain coordination across multiple departments. Known for resolving customer issues quickly, maintaining high service levels, and improving efficiency through clear processes and team leadership.

Skilled in inventory management, purchase order coordination, standard operating procedure development, and safety enforcement. Motivated to bring hands-on operations and supply chain expertise to a new role where process improvement and dependable execution are key.

Skills

Microsoft Office

Leadership

Experience Level

Microsoft Office

Expert

Leadership

Expert

Work Experience

Operations Manager at Daltile

June 20, 2024 - Present

Resolved customer issues quickly and professionally while maintaining high customer satisfaction. Managed daily operations of multiple departments to maximize efficiency. Developed team by participating in hiring, coaching, and performance management. Tracked inventory and ordered new products to replenish equipment levels.

Shipping and Receiving Supervisor at ProPetro Services

September 20, 2023 - July 20, 2024

Oversaw warehouse crew stocking inventory and preparing loads. Collaborated with administrators to resolve invoicing and shipping problems. Scheduled shifts and shift changes to accommodate workload and customer needs. Developed standard operating procedures and maintained records of activity. Enforced safety regulations and protocols. Collaborated with the asset team to track and deliver major company assets.

Supply Chain Specialist at ProPetro Services

September 20, 2018 - May 20, 2023

Coordinated rental equipment, chemical, and acid deliveries to frac site locations. Created and received against purchase orders in the Coupa program. Created and managed sand jobs in Automatize. Served as the point of contact for third-party vendors related to supply chain. Assisted accounting by verifying monthly closing of purchase orders.

SSC Manager at Daltile

May 20, 2013 - September 20, 2018

Responsible for sales and operations at the sales service center. Increased product sales within the assigned store coverage area. Cross-trained across customer service, warehouse, and office administration duties. Ensured inventory and materials were maintained as needed.

Customer Service Representative at Daltile

December 20, 2012 - May 20, 2013

Handled customer service duties in the office and warehouse. Processed payments and created customer orders. Received and unloaded customer orders. Completed daily cycle counts and annual inventory. Operated a forklift and maintained warehouse operations.