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Logistics and Transportation professional with experience managing high-volume shipment and yard operations at Amazon Regional Operations Center (ROC). I coordinate real-time transportation flow, validate exceptions, and work closely with drivers, carriers, and warehouse teams to maintain SLA compliance and smooth network operations. I also build automation tools to reduce manual effort and improve turnaround times, using JavaScript and Tampermonkey alongside strong analytical skills from a Data Analytics certification. My focus is on process improvement, operational accuracy, and data-driven decision-making.…Logistics and Transportation professional with experience managing high-volume shipment and yard operations at Amazon Regional Operations Center (ROC). I coordinate real-time transportation flow, validate exceptions, and work closely with drivers, carriers, and warehouse teams to maintain SLA compliance and smooth network operations. I also build automation tools to reduce manual effort and improve turnaround times, using JavaScript and Tampermonkey alongside strong analytical skills from a Data Analytics certification. My focus is on process improvement, operational accuracy, and data-driven decision-making.

Sachin Kumar Singh

Project Manager, Data Analyst, Web Developer, +1

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Logistics and Transportation professional with experience managing high-volume shipment and yard operations at Amazon Regional Operations Center (ROC). I coordinate real-time transportation flow, validate exceptions, and work closely with drivers, carriers, and warehouse teams to maintain SLA compliance and smooth network operations. I also build automation tools to reduce manual effort and improve turnaround times, using JavaScript and Tampermonkey alongside strong analytical skills from a Data Analytics certification. My focus is on process improvement, operational accuracy, and data-driven decision-making.…Logistics and Transportation professional with experience managing high-volume shipment and yard operations at Amazon Regional Operations Center (ROC). I coordinate real-time transportation flow, validate exceptions, and work closely with drivers, carriers, and warehouse teams to maintain SLA compliance and smooth network operations. I also build automation tools to reduce manual effort and improve turnaround times, using JavaScript and Tampermonkey alongside strong analytical skills from a Data Analytics certification. My focus is on process improvement, operational accuracy, and data-driven decision-making.

Available to hire

Logistics and Transportation professional with experience managing high-volume shipment and yard operations at Amazon Regional Operations Center (ROC). I coordinate real-time transportation flow, validate exceptions, and work closely with drivers, carriers, and warehouse teams to maintain SLA compliance and smooth network operations.

I also build automation tools to reduce manual effort and improve turnaround times, using JavaScript and Tampermonkey alongside strong analytical skills from a Data Analytics certification. My focus is on process improvement, operational accuracy, and data-driven decision-making.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Transportation Specialist at Amazon Development Centre (ROC)

August 1, 2024 - Present

Managed end-to-end transportation and yard operations to ensure timely truck movement and SLA adherence. Monitored real-time shipment status, resolved operational delays, and coordinated with drivers, carriers, and warehouse teams for dock allocation and capacity utilization. Optimized yard flow and reduced truck turnaround time by 20%. Handled remote gatehouse validation (driver verification, equipment checks, bay assignment), escalated high-impact exceptions, and maintained accurate operational records and performance tracking.

Customer Service Associate at Amazon Development Centre

September 1, 2020 - February 1, 2024

Supported 10,000+ business customers via chat and email while maintaining a 91% customer satisfaction score. Improved CSAT by 15% through personalized support and proactive issue resolution, and reduced response time by 50% by identifying workflow gaps and implementing process improvements. Collaborated with logistics and operations teams to resolve shipment and account-related issues, consistently meeting quality, productivity, and compliance targets.