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Supply Chain Specialist and Operations Manager with 9 years of experience in e-commerce operations, focusing on frozen and chilled food supply chains. Expertise spans order processing, import and purchasing, inventory management, vendor coordination, customs clearance, and quality control across FMCG and industrial environments. Data-driven and ERP-focused professional who maintains strong service levels, including 96% on-time delivery and improved stock utilization. Skilled in SAP and Microsoft Dynamics 365, leveraging Power BI and advanced Excel to optimize assortment parity, forecasting, dashboards, and purchasing workflows while reducing warehouse storage costs.…Supply Chain Specialist and Operations Manager with 9 years of experience in e-commerce operations, focusing on frozen and chilled food supply chains. Expertise spans order processing, import and purchasing, inventory management, vendor coordination, customs clearance, and quality control across FMCG and industrial environments. Data-driven and ERP-focused professional who maintains strong service levels, including 96% on-time delivery and improved stock utilization. Skilled in SAP and Microsoft Dynamics 365, leveraging Power BI and advanced Excel to optimize assortment parity, forecasting, dashboards, and purchasing workflows while reducing warehouse storage costs.

Syed Muhammad Haris

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Supply Chain Specialist and Operations Manager with 9 years of experience in e-commerce operations, focusing on frozen and chilled food supply chains. Expertise spans order processing, import and purchasing, inventory management, vendor coordination, customs clearance, and quality control across FMCG and industrial environments. Data-driven and ERP-focused professional who maintains strong service levels, including 96% on-time delivery and improved stock utilization. Skilled in SAP and Microsoft Dynamics 365, leveraging Power BI and advanced Excel to optimize assortment parity, forecasting, dashboards, and purchasing workflows while reducing warehouse storage costs.…Supply Chain Specialist and Operations Manager with 9 years of experience in e-commerce operations, focusing on frozen and chilled food supply chains. Expertise spans order processing, import and purchasing, inventory management, vendor coordination, customs clearance, and quality control across FMCG and industrial environments. Data-driven and ERP-focused professional who maintains strong service levels, including 96% on-time delivery and improved stock utilization. Skilled in SAP and Microsoft Dynamics 365, leveraging Power BI and advanced Excel to optimize assortment parity, forecasting, dashboards, and purchasing workflows while reducing warehouse storage costs.

Available to hire

Supply Chain Specialist and Operations Manager with 9 years of experience in e-commerce operations, focusing on frozen and chilled food supply chains. Expertise spans order processing, import and purchasing, inventory management, vendor coordination, customs clearance, and quality control across FMCG and industrial environments.

Data-driven and ERP-focused professional who maintains strong service levels, including 96% on-time delivery and improved stock utilization. Skilled in SAP and Microsoft Dynamics 365, leveraging Power BI and advanced Excel to optimize assortment parity, forecasting, dashboards, and purchasing workflows while reducing warehouse storage costs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Beginner

Beginner

Language

English

Fluent

Urdu

Fluent

Work Experience

Inventory Specialist at La Lorraine Bakery Group Middle East LLC

January 1, 2025 - Present

Managed daily e-commerce operations for online sales channels, overseeing order processing, inventory management, and fulfilment. Coordinated Dubai Municipality approvals for product registration and label assessment, and ensured cold chain transport accuracy by reviewing packing lists and bills of lading. Optimized SKU management and inventory control by redesigning storage layouts in a third-party logistics warehouse, improving inventory accuracy, warehouse management, and processing efficiency through demand forecasting and ordering strategies. Streamlined supply planning and inventory optimization in SAP ERP and WMS, generating purchase orders to support contract administration and maintaining a 99.7% stock utilization rate. Reduced monthly warehouse storage expenses by 8% using AI-driven storage optimization tools. Monitored regional provider performance, executed proactive risk management for sourcing, and tracked operational KPIs. Partnered with internal sales and applied mercha

Warehouse Coordinator at Harvey and Brockless Dubai Trading LLC

January 1, 2023 - December 1, 2024

Managed active inventory for 350 stock items using APS and renewal management software, applying forecasting and seasonality planning to sustain 98% availability. Utilized demand forecasting and inventory planning for loss control, maintaining perishable spoilage below 1%. Improved transportation cost control by transitioning ground transport to maritime container shipping and implementing shipment tracking for last-mile delivery optimization. Audited import shipping documents to meet UAE Customs and Municipality requirements and ensured accurate inventory reconciliation. Led a bin allocation project to reduce inventory wastage. Developed sustainable strategic sourcing methods to achieve lowest vendor pricing and negotiated with suppliers to secure reliable material arrival schedules, generating purchase orders and managing contracts with international suppliers and port authorities.

Assistant Manager Supply Chain at SUPARCO

December 1, 2018 - December 1, 2022

Managed global equipment supply management across stations to secure a 95% delivery rate and supervised specialized procurement for satellite parts with 90% compliance. Supported vital parts sourcing for the Ground Control Antenna project through demand planning, contributing to an 85% completion benchmark. Executed targeted ground antenna procurement for the Kaukab multi-satellite constellation infrastructure. Appointed alternative HSE compliance agents to reduce Chinese equipment import costs by 25%. Developed a Power BI dashboard for electronics and accessories inventory with automated data refresh, improving material availability by 8%. Implemented asset tracking and continuous improvement initiatives, producing vendor performance reporting that reduced procurement cycle time by 6%.

Assistant Manager Production at Atlas Autos

March 1, 2017 - December 1, 2018

Managed daily motorcycle clutch assembly operations, maintaining a 99.6% quality threshold and supporting lighting projects estimation while monitoring sales performance metrics. Introduced component localization frameworks using Dialux, AGI32, and AutoCAD to implement a 15% manufacturing cost reduction plan. Expanded manufacturing plant capacity by 12% to satisfy market demand by aligning production capacity with demand signals. Reduced total component manufacturing cycle time by 15% through labor workforce optimization. Minimized case distribution logistics costs from 3000 PKR to 450 PKR by shifting to truckloads.