Logistics and supply chain operations supervisor with experience coordinating import/transit shipments, managing documentation through Dubai Trade (Mirsal 11), and ensuring compliance with customs/FTA requirements. Skilled in shipment tracking, data entry, inventory coordination, and resolving operational issues with airlines, shipping lines, agents, customs brokers, and internal teams. Proven ability to oversee warehouse receiving/dispatch and stock movements, conduct inventory and transaction audits, and prepare operational and monthly reports in Excel. Experienced in onboarding and training employees on logistics processes, SOPs, permits/certificates, and Dubai Trade/Calogi procedures, while maintaining on-time, accurate submissions for smooth clearance and delivery.…

Myrrelle Elis Evrraño

Logistics and supply chain operations supervisor with experience coordinating import/transit shipments, managing documentation through Dubai Trade (Mirsal 11), and ensuring compliance with customs/FTA requirements. Skilled in shipment tracking, data entry, inventory coordination, and resolving operational issues with airlines, shipping lines, agents, customs brokers, and internal teams. Proven ability to oversee warehouse receiving/dispatch and stock movements, conduct inventory and transaction audits, and prepare operational and monthly reports in Excel. Experienced in onboarding and training employees on logistics processes, SOPs, permits/certificates, and Dubai Trade/Calogi procedures, while maintaining on-time, accurate submissions for smooth clearance and delivery.…

Available to hire

Logistics and supply chain operations supervisor with experience coordinating import/transit shipments, managing documentation through Dubai Trade (Mirsal 11), and ensuring compliance with customs/FTA requirements. Skilled in shipment tracking, data entry, inventory coordination, and resolving operational issues with airlines, shipping lines, agents, customs brokers, and internal teams.

Proven ability to oversee warehouse receiving/dispatch and stock movements, conduct inventory and transaction audits, and prepare operational and monthly reports in Excel. Experienced in onboarding and training employees on logistics processes, SOPs, permits/certificates, and Dubai Trade/Calogi procedures, while maintaining on-time, accurate submissions for smooth clearance and delivery.

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Skills

Experience Level

Language

English
Fluent
Tagalog
Fluent

Work Experience

Logistics & Supply Chain Operations Supervisor (Golden FZCO) at Golden FZCO
February 1, 2019 - Present
Supervise air/sea/land import-export operations including shipment tracking, status updates, delivery schedules, and operational issue handling. Oversee warehouse receiving/loading/unloading/storage/dispatch and stock-in/stock-out records; ensure accurate inventory and maintain audit-ready records. Conduct inventory and transaction audits, investigate discrepancies, implement corrective actions, and resolve shipment delays, damages, and documentation errors. Coordinate with airlines/shipping lines/agents/transporters/warehouses/customers/customs brokers and internal departments for smooth operations. Manage freight operations including customs clearance, cargo movement, and delivery; ensure required permits/approvals/licenses/certificates are identified, applied for, and obtained prior to shipment clearance. Maintain strong knowledge of Dubai Trade, Calogi, Dubai Customs, FTA requirements, and designated zone procedures. Monitor the FTA portal for accurate transaction entries and rev
Logistics Operations Supervisor (GOLDEN FZCO) at Golden FZCO | Dubai, UAE
February 1, 2019 - Present
Supervises air/sea and land import/export shipment operations including tracking, status updates, delivery schedules, and operational issues. Oversees warehouse receiving, loading/unloading, storage, dispatch, deliveries, and stock movements while maintaining accurate stock-in/stock-out records. Conducts inventory and transaction audits, investigates discrepancies/errors, and implements corrective actions. Resolves shipment delays, damages, documentation errors, operational issues, and exceptional circumstances, escalating major matters as needed. Coordinates with airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments to ensure smooth operations. Manages freight operations (documentation, customs clearance, cargo movement, and delivery) and ensures permits/approvals/licences/certificates are identified, applied for, and obtained before clearance or movement. Maintains working knowledge of Dubai Trade, Calogi, Dubai Customs, FTA
Logistics Operations Supervisor (Goldenzfco) at GOLDEN FZCO
February 1, 2019 - Present
Responsible for tracking import/transit shipments and ensuring correct documentation preparation and submission. Creates documents using Dubai Trade (Mirsal 11), prepares manual invoices and invoices for invoice accounts, files all documents, and submits customs copies. Updates customers on shipment status using Excel and FOCUS system, and coordinates collection of export shipments via FedEx, DHL, and TNT. Handles customer inquiries for import shipments via phone, email, and WhatsApp; coordinates driver collection and delivery to the local market. Oversees air/sea/land import/export operations including tracking, status updates, delivery schedules, and operational issues. Supervises warehouse operations (receiving, loading/unloading, storage, dispatch, deliveries, and stock movements) to maintain accurate inventory and stock-in/stock-out records. Conducts inventory and transaction audits, investigates discrepancies/errors, and implements corrective actions. Resolves shipment delays, d
Logistics & Supply Chain Operations Supervisor / GOLDEN FZCO (Dubai) at GOLDEN FZCO
February 1, 2019 - Present
Supervised end-to-end logistics operations for air/sea imports and exports, including shipment tracking, status updates, delivery schedules, and resolution of operational issues. Prepared and submitted customs copy documentation and invoices using Dubai Trade System (Mirsal 11), handled inventory/stock movements, and ensured accurate stock-in/stock-out records. Monitored the FTA portal for transaction accuracy, reviewed reports, and ensured timely and complete submission of required documentation. Conducted customs and FTA-related audits, investigated discrepancies, and implemented corrective actions. Coordinated with airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments to ensure smooth operations. Managed freight operations including documentation, customs clearance, cargo movement, and deliveries. Ensured required permits/approvals/licenses/certificates were obtained prior to clearance or movement. Prepared reports covering
Logistics & Supply Chain Operations Supervisor (Gold FZCO) at GOLDEN FZCO
February 1, 2019 - Present
Supervise air, sea, and land import/export shipment operations including tracking, status updates, delivery schedules, and operational issue resolution. Oversee warehouse activities (receiving, loading/unloading, storage, dispatch, delivery, and stock movements) while ensuring accurate inventory and stock-in/stock-out records. Conduct inventory and transaction audits, investigate discrepancies/errors, implement corrective actions, and resolve shipment delays, damages, and documentation errors. Coordinate with airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments to ensure smooth operations. Manage freight operations including documentation, customs clearance, cargo movement, and delivery. Ensure permits/approvals/licences/certificates are identified, applied for, and obtained prior to clearance or movement. Maintain strong working knowledge of Dubai Trade, Calogi, Dubai Customs, FTA requirements, and designated zone procedures;
Logistics & Supply Chain Operations Supervisor (Golden FZCO) at Golden FZCO | Dubai, UAE
February 1, 2019 - Present
Supervise air/sea import/export operations, including tracking, status updates, delivery schedules, and operational issue resolution. Oversee warehouse receiving/loading/unloading/storage/dispatch, ensuring accurate inventory and stock-in/stock-out records. Conduct inventory and transaction audits, investigate discrepancies/errors, and implement corrective actions. Resolve shipment delays, damages, documentation errors, and operational issues, escalating major matters as needed. Coordinate with airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments to ensure smooth operations. Manage freight operations including documentation, customs clearance, cargo movement, and delivery. Ensure required permits/approvals/licenses/certificates are identified, applied for, and obtained before clearance or movement. Maintain knowledge of Dubai Trade, Calogi, Dubai Customs, FTA requirements, and designated zone procedures. Monitor the FTA por
Operations Coordinator at ORG Logistics FZE
April 1, 2015 - April 1, 2018
Coordinate import logistics operations: track import/transit shipments, prepare and submit customs documentation using Dubai Trade (Mirsal 11), make manual invoices, and generate invoice accounts. File all documents and submit customs copy. Update customer information on shipment status using Excel and the FOCUS system. Arrange collection of export shipments via FedEx, DHL, and TNT. Handle customer inquiries about import/shipment statuses through phone calls, email, and WhatsApp; arrange driver collection and local delivery of goods. Support warehouse/store operations by supervising operational teams and monitoring air/sea/land shipment processes. Conduct inventory and transaction auditing, investigate discrepancies and errors, and implement corrective actions. Ensure compliance with SOPs, customs/FTA regulations, customer requirements, and company procedures. Maintain knowledge of Dubai Trade, Calogi, Dubai Customs, FTA requirements, and designated zone procedures; monitor FTA port
Operations Coordinator at ORGL OGIS TICS FZE | Dubai, UAE
April 1, 2015 - April 1, 2018
Works as a logistics coordinator (import) responsible for tracking import/transit shipments. Prepares documents using Dubai Trade System (MirsaI 11), makes manual invoices, and generates invoices for invoice accounts. Files all documents and submits customs copy. Performs Excel data entry and updates customers on shipment status using the FOCUS system. Coordinates collection of export shipments via FedEx, DHL, and TNT. Answers customer inquiries about import/transit shipments via phone calls, email, and WhatsApp. Coordinates driver collection and delivery of goods to the local market. Supports store recharge operations and assists with espresso-based beverage preparation; maintains cafe inventory, sources stocks, places orders, prepares schedules, receives price changes, and handles damaged product returns. Serves sandwiches and provides customer service, maintains cleanliness, and assists in monitoring air/sea import/export operations including tracking, status updates, delivery sched
Operations Coordinator at ORGL LOGISTICS FZ E
April 1, 2015 - April 1, 2018
Monitored air/sea/land import/export shipment workflows including receiving, loading, offloading, storage, dispatch, deliveries, and inventory movement to maintain accurate stock and stock-in/stock-out records. Handled customs-related processes, documentation accuracy, and coordination with airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments to ensure smooth operations. Investigated discrepancies and errors through inventory and transaction audits, implemented corrective actions, and resolved shipment delays, damages, and documentation/operational issues, escalating major matters when necessary. Ensured compliance with SOPs, customs/FTA regulations, customer requirements, and company procedures. Prepared and reviewed operational and audit reports related to shipments, deliveries, inventory, discrepancies, customs and FTA transactions. Coordinated customs clearances and ensured required permits/approvals/licenses/certificate
Operations Coordinator / Logistics & Supply Chain Operations (Org Logistics FZ E) at ORG LOGISTICS FZE
April 1, 2015 - April 30, 2018
Oversaw air/sea/land import/export operations including tracking, status updates, delivery schedules, and operational issues. Managed warehouse receiving, loading/unloading, storage, dispatch, deliveries, and stock movements with accurate inventory and stock-in/stock-out recordkeeping. Conducted inventory and transaction audits, investigated discrepancies/errors, and implemented corrective actions. Resolved shipment delays, damages, documentation errors, operational issues, and exceptional situations, escalating major matters when needed. Coordinated with airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments to ensure smooth logistics operations. Managed freight operations including documentation, customs clearance, cargo movement, and delivery; ensured required permits/approvals/licenses/certificates were obtained prior to clearance. Maintained compliance with SOPs and customs/FTA regulations and ensured documentation and fo
Operations Coordinator / ORG LOGISTICS FZE (Dubai) at ORG LOGISTICS FZ E
April 1, 2015 - April 1, 2018
Coordinated import/transit shipment tracking and managed documentation using Dubai Trade System (Mirsal 11). Prepared manual invoices and generated invoices for invoice accounts, filed all documents, and submitted the customs copy. Performed Excel and FO CUS-system data entry to update customers on shipment status. Arranged collection and dispatch of export shipments via FedEx, DHL, and TNT; handled customer inquiries by phone, email, and WhatsApp. Coordinated driver collection and local delivery of goods. Oversaw store/cafe operations where needed, including espresso-based beverage preparation, inventory checking, maintaining sufficient stock, ordering supplies, scheduling price changes/damaged-product handling and returns, preparing and serving food (sandwiches) while maintaining cleanliness. Supported operations team air/sea import/export monitoring, warehouse receiving/loading/unloading/storage/dispatch, and transaction/inventory audits with discrepancy investigations and correctiv
Operations Coordinator at ORGO LOGISTICS FZE
April 1, 2015 - April 30, 2018
Work as a Logistics Coordinator (Import) responsible for tracking import/transit shipments and preparing customs documentation using Dubai Trade (Mirsal 11). Create and maintain invoices (including invoice processing for invoice accounts), file documents, and submit customs copies. Perform data entry and update customers on shipment status using Excel and the FOCUS system. Arrange export shipment pickups via FedEx, DHL, and TNT; handle customer inquiries through phone calls, email, and WhatsApp. Coordinate driver collection and delivery of goods to the local market. (Also worked as a store recharge/barista role: manage cafe inventory, prepare espresso-based drinks, place orders, handle monthly reports using Excel, schedule receiving/price changes/damaged product returns, and ensure cleanliness and customer service. Oversaw operations, monitored air/sea/land shipment import/export including tracking, status updates, and operational issues. Oversees warehouse receiving/loading/unloading/
Operations Coordinator (Logistics) at ORG Logistics FZE | Dubai, UAE
April 1, 2015 - April 30, 2018
Handle import/transit shipment tracking and documentation. Prepare documents using Dubai Trade (Mirsal 11), create manual invoices, and manage invoices for invoice accounts. File all documents and submit customs copy. Perform data entry and update customers in Excel and the FO CUS system about shipment status. Arrange collection of export shipments via FedEx, DHL, and TNT. Respond to customer inquiries about import/transit shipments via phone, email, and WhatsApp; arrange driver collection and local market deliveries. Monitor operational team activities and air/sea import/export shipment progress including tracking, status updates, and delivery schedules; ensure operational compliance with SOPs and customs/FTA regulations. Maintain accurate inventory and stock movement records; conduct inventory and transaction audits, investigate errors, and implement corrective actions. Coordinate with airlines/shipping lines, agents, transporters, warehouses, customers, customs brokers, and inte
Logistics Operations Supervisor at News Cafe (Kuwait Oxyg-en and Acetylec)
November 1, 2013 - December 1, 2014
Oversee daily operations of a cafe including receiving, pricing updates, damaged product handling, returns, and preparation of monthly reports using Excel. Maintain inventory levels, place orders for required items, and ensure enough stock for cafe needs. Manage scheduling for receiving, price changes, and returns; prepare and serve sandwiches and beverages and provide good customer service. Assist customers, take orders, and maintain cleanliness. Supervise the operations team and monitor air, sea, and land import/export shipment movements where applicable, including tracking, status updates, delivery schedules, and operational issues. Oversee warehouse receiving/loading/unloading/storage/dispatch and stock movements ensuring accurate inventory and stock-in/stock-out records; conduct inventory and transaction audits and resolve operational issues and documentation errors. Coordinate with shipping/transport partners, agents, warehouses, customers, and customs brokers to ensure smooth
News Cafe (Oxygen and Acetyl ene) Logistics/Operations (role not fully specified) at Newscafe | Kuwait
November 1, 2013 - December 1, 2014
Assisted with operational and logistics tasks supporting shipment and inventory handling (exact role details not fully specified in the resume text).
Logistics Operations Supervisor at NEWScafe (Kuwait Oxygen and AcetylenE Company.)
November 1, 2013 - December 1, 2014
Managed daily logistics operations including overseeing air/sea/land shipment imports/exports with tracking, status updates, delivery schedules, and operational issue handling. Coordinated warehouse receiving/loading/offloading/storage/dispatch/deliveries and ensured accurate inventory and stock movement with proper stock-in/stock-out records. Conducted inventory and transaction audits, investigated discrepancies and errors, and implemented corrective actions. Resolved shipment delays, damages, documentation errors, and operational issues, escalating major matters when needed. Coordinated with airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments to ensure timely and compliant operations. Handled freight operations including documentation, customs clearance, cargo movement, and delivery; ensured permits/approvals/licenses/certificates were identified, applied for, and obtained before clearance or movement. Maintained knowledg
Logistics Coordinator (Import) at NEWSCafe (Kuwait Oxygen and Acetylene Nec.), Kuwait
November 1, 2013 - December 31, 2014
Worked as a logistics coordinator for import shipments responsible for tracking import/transit shipments and preparing documentation using Dubai Trade (Mirsal 11). Prepared manual invoices and invoices for invoice accounts, filed documents, and submitted customs copies. Performed data entry using Excel and the FOCUS system to update customers about shipment status. Coordinated collection of export shipments via FedEx, DHL, and TNT. Answered customer inquiries regarding import shipments through phone calls, email, and WhatsApp. Arranged driver collection and delivery of goods to the local market. Also supported store operations including espresso-based drink preparation, inventory checks, maintaining enough stock for the café, ordering supplies, creating monthly reports using Excel, scheduling receiving, price changes, handling and returning damaged products, and serving and preparing sandwiches while maintaining cleanliness and customer service.
Logistics Operations Supervisor / News Cafe (Kuwait OXYGEN AND ACETY LE NE CO.) at NEWSCafe (Kuwait Oxygen and Acetylene Ne Co.)
November 1, 2013 - December 1, 2014
Supervised inventory and transaction records for import/export logistics activities, including monitoring air/sea shipment operations, receiving/loading/offloading/storage, dispatch and delivery coordination, and maintaining accurate stock-in/stock-out documentation. Conducted inventory and transaction audits to investigate discrepancies and errors and implemented corrective actions. Coordinated with logistics stakeholders (airlines, shipping lines, agents, transporters, warehouses, customers, customs brokers, and internal departments) to ensure smooth operations. Managed freight operations and ensured permits/approvals/licensing/certificates were identified, applied for, and obtained before shipment clearance or movement. Prepared and reviewed logistics/audit reports covering shipments, deliveries, inventory, discrepancies, and customs/FTA transactions. Coordinated customs audits and monitored customs claims, submissions, disputes, and appeals with follow-up on proper documentation.
Logistics / Audit / Operations (Candidate description includes customs and operations tasks) at NEWS CAFE (KUWAIT OXYGEN AND ACETYLENE CO.)
November 1, 2013 - December 31, 2014
Assisted store operations including order preparation, serving food (sandwiches), customer assistance, maintaining cafe cleanliness, and preparing monthly reports using Excel. Also supported logistics/operations activities including monitoring shipments, documentation handling, and coordinating operational tasks as needed.
Logistics Operations Supervisor / Duty in Warehouse & Compliance at News Cafe (Kuwait Oxygen and Acetyl... ) | Kuwait
November 1, 2013 - December 31, 2014
Support logistics and warehouse operations including receiving, loading/unloading, storage, dispatch, deliveries, and stock movements while ensuring accurate inventory and stock-in/stock-out records. Perform inventory and transaction audits, investigate discrepancies and errors, and implement corrective actions. Coordinate import/export shipment monitoring, tracking, and status updates; resolve shipment delays, damage cases, documentation errors, and operational issues. Coordinate with logistics partners (airlines/shipping lines/agents/transporters/warehouses/customers/customs brokers) to ensure smooth operations. Manage freight operations including documentation, customs clearance, cargo movement, and delivery. Ensure permits/approvals/licenses/certificates are obtained prior to shipment clearance or movement. Prepare and serve items in a cafe setting while maintaining cleanliness, managing monthly reports in Excel, and scheduling price changes, handling damaged products, and retu
Training (Mount Sea Grand Resort) at Mt. Sea Grand Resort Capipiz a, Tanzania, Cavite
April 1, 2007 - May 1, 2007
Technical on-the-job training as part of a hospitality/barista program.
Barista (Store Operations / On-the-job training) at Sea Grand Resort Capipiz a (Cavite)
April 1, 2007 - May 1, 2007
On-the-job training for barista role including preparation and service workflows. Supported cafe operations and learned preparation and service standards.

Education

HRM (International School for Hotel and Restaurant Management) at HRM (International School for Hotel and Restaurant Management)
January 11, 2030 - August 18, 2026
at ISHRM (International School for Hotel and Restaurant Management)
January 11, 2030 - August 18, 2026
Barista Course at Asian Touch Int'l Training Institute Inc. (Technical Education and Skills Development Authority)
February 16, 2009 - February 28, 2009
at Mt. Sea Grand Resort, Capipiz a, Tanza, Cavite
April 1, 2007 - May 31, 2007
Custom Expert - Level 3 at Dubai Trade Training
February 1, 2024 - August 18, 2026
at ISHRM (International School for Hotel and Restaurant Management)
January 11, 2030 - August 18, 2026
at ISHRM (International School for Hotel and Restaurant Management)
January 11, 2030 - August 18, 2026
HRM (International School for Hotel and Restaurant Management) - education at HRM (International School for Hotel and Restaurant Management)
January 11, 2030 - August 18, 2026
Barista Course at Asian Touch Int'l Training Institute Inc. (TESDA)
February 16, 2009 - February 28, 2009
On the Job Training Course at Mt. Sea Grand Resort Capipizá, Cavite
April 1, 2007 - May 31, 2007
Dubai Trade Training (Certified Customer Expert - Level 3) at Dubai Trade
February 1, 2024 - August 18, 2026
HRM (International School for Hotel and Restaurant Management) at HRM (International School for Hotel and Restaurant Management)
January 11, 2030 - August 18, 2026
HRM at HRM (International School for Hotel and Restaurant Management)
January 11, 2030 - August 18, 2026

Qualifications

Barista Course (Asian Touch Int'l Training Institute Inc.)
February 16, 2009 - February 28, 2009
On the Job Training Course (Mt. Sea Grand Resort Capipiz, Tanza, Cavite)
April 1, 2007 - May 31, 2007
Dubai Trade Certified Customer Expert - Level 3
February 1, 2024 - August 18, 2026
Dubai Trade Certified Customer Expert - Level 3
February 1, 2024 - August 18, 2026
Barista Course
February 16, 2009 - February 28, 2009
On the Job Training (Tanza, Cavite)
April 1, 2007 - May 31, 2007
Barista Course
February 16, 2009 - February 28, 2009
Dubai Trade Certified Customer Expert - Level 3
February 1, 2024 - August 18, 2026
Barista Course
February 16, 2009 - February 28, 2009
On the Job Training Course (Mt. Sea Grand Resort Capipizá, Tanzania)
April 1, 2007 - May 31, 2007
Dubai Trade Training
February 1, 2024 - August 18, 2026
Dubai Trade Certified Customer Expert - Level 3
February 1, 2024 - August 18, 2026
Barista Course
February 16, 2009 - February 28, 2009
Barista Course (Asian Touch Int'l Training Institute Inc.) under TESDA
February 16, 2009 - February 28, 2009
Dubai Trade Training Certified (Customer Expert Level 3)
February 1, 2024 - August 18, 2026
Dubai Trade Certified Customer Expert - Level 3
February 1, 2024 - August 18, 2026
Barista Course (Asian Touch Int'l Training Institute Inc.)
February 16, 2009 - February 28, 2009
Dubai Trade Training Certified
January 11, 2030 - August 18, 2026

Industry Experience

Transportation & Logistics, Wholesale & Distribution, Manufacturing, Retail, Professional Services, Travel & Hospitality

Skills

Experience Level