Customer-focused hospitality and reception professional with experience supporting international guests in a multilingual environment (English, French, Spanish). Known for being polite, professional, punctual, and organized, with strong client-attention skills that lead to consistently positive feedback. Currently studying marketing while building practical experience in customer service and digital communication. Comfortable working under pressure and as part of a team, with additional strengths in organizing day-to-day operations and handling POS/order workflows efficiently.

Patrick Daniel Mihalache

Customer-focused hospitality and reception professional with experience supporting international guests in a multilingual environment (English, French, Spanish). Known for being polite, professional, punctual, and organized, with strong client-attention skills that lead to consistently positive feedback. Currently studying marketing while building practical experience in customer service and digital communication. Comfortable working under pressure and as part of a team, with additional strengths in organizing day-to-day operations and handling POS/order workflows efficiently.

Available to hire

Customer-focused hospitality and reception professional with experience supporting international guests in a multilingual environment (English, French, Spanish). Known for being polite, professional, punctual, and organized, with strong client-attention skills that lead to consistently positive feedback.

Currently studying marketing while building practical experience in customer service and digital communication. Comfortable working under pressure and as part of a team, with additional strengths in organizing day-to-day operations and handling POS/order workflows efficiently.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent
French
Advanced

Work Experience

Head of community / receptionist (trilingual) - Car rental reception at Mallorca Auto Rentals (name not provided)
May 1, 2026 - Present
Reception duties for car rental services in English, French, and Spanish. Provided guest/customer support, handled inquiries and coordination, and ensured smooth communication across multilingual clients.
Receptionist at Hotel Stil Pícapfort Park Mallorca (name not provided)
December 1, 2024 - October 1, 2025
Reception and guest-facing support. Managed daily tasks typical of front-desk operations, assisted guests and coordinated communication in a hospitality setting.
Activities Manager at Hotel Stil Pícapfort Park Mallorca (name not provided)
December 1, 2023 - March 1, 2024
Organized daily activities in English, including guest entertainment programs and conversations grouped by age. Coordinated activity sessions and supported guest engagement in the hotel.
Data entry / list editing / product corrections at Amazon seller/integration (company name not provided)
July 1, 2023 - May 1, 2023
Entered and edited data, corrected listings, and updated products for different Amazon market sellers as part of e-commerce operations.
Marketing / Help Desk Assistant (market research) at IPSO S (company name as written; name not provided)
July 1, 2023 - May 1, 2023
Assisted with help desk tasks and market research activities. Performed data entry, list editing, and product corrections for different Amazon vendors.
Chamber attendant / Hotel chamber staff at Hotel Mountain Lodge Sweden (name as written)
November 1, 2021 - June 1, 2022
Worked as chamber attendant responsible for cleaning, managing, and taking care of private houses and the main hotel property.
Chamber attendant at Hotel Mountain Lodge Sweden (name as written)
January 1, 2020 - Present
Served as part of a small team (4 chamber attendants), supporting room/house upkeep, cleaning, and maintenance tasks for private accommodations and the main lodge.

Education

Diplomad(e) de bachillerato at AI in Business - Marketing & E-Commerce
January 1, 2017 - January 1, 2021

Qualifications

Curso de estudios de marketing (ongoing)
April 1, 2025 - August 18, 2026
Fluent communication (English/Spanish/French) for customer service (qualification name not provided)
January 11, 2030 - August 18, 2026
Financial education (course name not provided)
January 11, 2030 - August 18, 2026
POS systems handling (POS training; certificate name not provided)
January 11, 2030 - August 18, 2026

Industry Experience

Travel & Hospitality, Retail, Media & Entertainment

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

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