I’m an Applied AI Engineer with 6+ years of experience building production ML and LLM systems for enterprise products. I’ve used LangChain, RAG, Spark, and TensorFlow to automate real-time support and document workflows—cutting ticket resolution time by 60%, improving invoice processing to 98% accuracy, and reducing annotation costs by 40% through better data pipelines and active learning. I enjoy taking systems from prototype to reliable deployment: monitoring and evaluation (drift detection, A/B testing), standardized model serving patterns, and scalable MLOps practices with CI/CD and observability. Most recently, I’ve been building multi-agent LangChain workflows and self-updating knowledge systems that detect knowledge base drift and continuously improve performance, and I’m excited to grow further into architecting robust multi-agent platforms and end-to-end MLOps pipelines.

Damian De La Cerda

I’m an Applied AI Engineer with 6+ years of experience building production ML and LLM systems for enterprise products. I’ve used LangChain, RAG, Spark, and TensorFlow to automate real-time support and document workflows—cutting ticket resolution time by 60%, improving invoice processing to 98% accuracy, and reducing annotation costs by 40% through better data pipelines and active learning. I enjoy taking systems from prototype to reliable deployment: monitoring and evaluation (drift detection, A/B testing), standardized model serving patterns, and scalable MLOps practices with CI/CD and observability. Most recently, I’ve been building multi-agent LangChain workflows and self-updating knowledge systems that detect knowledge base drift and continuously improve performance, and I’m excited to grow further into architecting robust multi-agent platforms and end-to-end MLOps pipelines.

Available to hire

I’m an Applied AI Engineer with 6+ years of experience building production ML and LLM systems for enterprise products. I’ve used LangChain, RAG, Spark, and TensorFlow to automate real-time support and document workflows—cutting ticket resolution time by 60%, improving invoice processing to 98% accuracy, and reducing annotation costs by 40% through better data pipelines and active learning.

I enjoy taking systems from prototype to reliable deployment: monitoring and evaluation (drift detection, A/B testing), standardized model serving patterns, and scalable MLOps practices with CI/CD and observability. Most recently, I’ve been building multi-agent LangChain workflows and self-updating knowledge systems that detect knowledge base drift and continuously improve performance, and I’m excited to grow further into architecting robust multi-agent platforms and end-to-end MLOps pipelines.

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Language

Javanese
Advanced

Work Experience

AI Engineer at Forethought
August 1, 2024 - Present
Developed LangChain multi-agent workflows with prompt engineering and reasoning plus API integrations (payment gateways, CRM) to automate real-time support actions, cutting ticket closure time by 60% and manual work by 40%. Built a self-updating ML system using vector embeddings to detect knowledge base drift and auto-merge resolved insights, improving accuracy by 25% (human-evaluated precision) and reducing onboarding time for new agents. Replaced legacy RAG/evaluation frameworks with AIMon monitoring, drift detection, and A/B testing while standardizing model serving patterns to improve LLM output accuracy on code-inclusive queries to 95%. Architected a low-code platform using Docker containerization and pluggable data source adapters to deploy AI agents across diverse SaaS products in under 2 weeks, increasing customer satisfaction by 30%. Implemented semantic search with a vector database to aggregate multi-source data, reducing issue investigation time from 90 to under 50 minutes
Machine Learning Engineer at Tally
August 1, 2023 - July 1, 2024
Built AI predictive analytics models on transaction data using scikit-learn, TensorFlow, and time-series methods, achieving 85% forecast accuracy and 30% fewer errors. Engineered an intelligent document processing (IDP) pipeline with OpenCV OCR and fine-tuned BERT via REST APIs to automate invoice scanning with 98% accuracy and 90% automation, saving 200+ manual hours monthly. Orchestrated real-time streaming pipelines using Kafka/Kinesis and Spark Structured Streaming for feature engineering (including sentiment analysis) in recommendation systems processing 500k+ events/hour. Implemented ML-powered QA bug detection models on AWS SageMaker to accelerate testing cycles by 35% and enable earlier issue prediction. Deployed anomaly detection systems to flag data entry discrepancies, reducing compliance violations by 28% and improving data accuracy.
Software Development Engineer – AI/ML at Amazon
January 1, 2021 - July 1, 2023
Improved reliability of production ML by implementing data validation and drift detection and model monitoring pipelines using Python, MLflow, and Great Expectations within CI/CD workflows, reducing performance degradation and increasing system stability by 15%. Architected scalable recommendation system pipelines using collaborative filtering, feature engineering, and personalization logic, achieving an 8% lift in simulated user engagement. Designed data labeling and active learning workflows for document processing, integrating a feature store and model registry and exporting curated datasets to BigQuery—reducing annotation costs by 40% and improving NLP training data quality. Enhanced real-time inference infrastructure by optimizing model serving (TensorFlow Serving) and deployment pipelines with Kubernetes autoscaling and GPU acceleration, reducing latency by 30% and compute costs. Built data pipeline optimization for text processing using Apache Spark, Airflow, and Kafka streami

Education

Bachelor of Science in Computer Science at Hodges University
January 11, 2030 - August 20, 2026
Bachelor of Science in Computer Science at Hodges University
January 11, 2030 - September 3, 2026
Bachelor of Science in Computer Science at Hodges University
January 11, 2030 - September 3, 2026
Bachelor of Science in Computer Science at Hodges University
January 11, 2030 - September 3, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Financial Services, Retail, Computers & Electronics