Performance marketing and affiliate operations professional supporting partners and campaign delivery end-to-end. Handles requests from onboarding/setup through ongoing tracking, landing page updates, issue resolution, and performance reporting, coordinating with internal teams and external partners to keep campaigns live and accurate. Brings B2B SaaS and client-services experience with a practical, independent approach to process explanation, prioritization, and remote execution. Improves operations via SOP updates and AI-assisted workflows to reduce manual steps and ensure reliable reporting and conversions.

Stefania Isovska

Performance marketing and affiliate operations professional supporting partners and campaign delivery end-to-end. Handles requests from onboarding/setup through ongoing tracking, landing page updates, issue resolution, and performance reporting, coordinating with internal teams and external partners to keep campaigns live and accurate. Brings B2B SaaS and client-services experience with a practical, independent approach to process explanation, prioritization, and remote execution. Improves operations via SOP updates and AI-assisted workflows to reduce manual steps and ensure reliable reporting and conversions.

Available to hire

Performance marketing and affiliate operations professional supporting partners and campaign delivery end-to-end. Handles requests from onboarding/setup through ongoing tracking, landing page updates, issue resolution, and performance reporting, coordinating with internal teams and external partners to keep campaigns live and accurate.

Brings B2B SaaS and client-services experience with a practical, independent approach to process explanation, prioritization, and remote execution. Improves operations via SOP updates and AI-assisted workflows to reduce manual steps and ensure reliable reporting and conversions.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced
Spanish; Castilian
Intermediate
Macedonian
Fluent
Serbian
Advanced

Work Experience

AdOps Specialist – Performance Marketing & Affiliate Operations at Finda.co
January 1, 2025 - June 1, 2026
Managed partner and supplier requests across multiple websites, including onboarding, setup changes, tracking checks, and follow-up until completion. Built and verified campaign links, dynamic parameters, and S2S postbacks to keep conversion tracking accurate. Investigated tracking/reporting/delivery issues and shared clear updates while coordinating with internal teams to resolve them. Reviewed performance data and flagged issues impacting traffic, tracking quality, or delivery. Updated SOPs and used AI-assisted data capture to make recurring work more consistent and reduce manual steps. Supported campaign requests from setup through launch, including landing pages, campaign links, tracking checks, and follow-up reporting across EMEA/US/LATAM markets. Coordinated client requests from intake to delivery, tracked timelines, provided stakeholder updates, managed outreach, and ensured smooth handovers. Used ZenDesk and worked within B2B provisioning/porting case flows under regulatory co
Client Services Associate — ProSapient at ProSapient
April 1, 2024 - October 1, 2024
Managed client requests from intake to delivery while tracking timelines, sharing stakeholder updates, and ensuring consistent handovers. Worked on multiple requests simultaneously, flagged delivery risks early, and maintained accurate project information with clear updates for internal teams and clients. Contacted Sales, Customer Success, and external providers to unblock requests and propose alternatives when standard paths failed. Tracked case status in internal tools (e.g., Asana and Monday.com) and escalated at-risk work before deadlines slipped. Used AI-enabled tools to help track, match, and close requests in a deadline-driven remote environment.
Junior Affiliate Sales Ops — OddsScanner Group at OddsScanner Group
February 1, 2024 - February 1, 2025
Supported client services and affiliate sales operations by processing requests from intake to delivery. Pulled and reviewed traffic and key conversion metrics (sign-up, first-time deposit, and revenue) to create reporting and to investigate issues. Followed up with partners on missing information and coordinated internal actions needed to get campaigns live. Maintained SOPs and operational documentation for campaign execution, reporting, and workflows. Worked with content, commercial, and development teams on page/link/ranking/content changes when delivery was impacted.
Number Allocation & Porting Specialist — CloudTalk at CloudTalk
June 1, 2022 - December 1, 2023
Handled regulatory number allocation and porting cases within a customer provisioning workflow. Worked with ZenDesk queue management for complex B2B provisioning and porting under regulatory rules. Coordinated with stakeholders and escalated at-risk items before deadlines while keeping internal documentation and request notes consistent.

Education

Bachelor in International Relations and Diplomacy at American College Skopje – School of Political Science
January 1, 2020 - January 1, 2024

Qualifications

Google Project Management Professional Certificate
January 11, 2030 - August 20, 2026
Google Digital Garage - Fundamentals of Digital Marketing
January 11, 2030 - August 20, 2026
Cambridge English - English Certificate in Advanced English (C1)
January 11, 2030 - August 20, 2026
Digital Adoption Certification
January 11, 2030 - August 20, 2026
AI for Product Management Basics
January 11, 2030 - August 20, 2026

Industry Experience

Software & Internet, Financial Services, Professional Services, Media & Entertainment, Education

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate