I am a software engineer with over four years of experience building LLM-powered applications, AI agents, distributed systems, and enterprise software. I specialize in translating ambiguous customer requirements into production-ready solutions using AI engineering, system design, backend development, and full-stack development.

Pradeep Diguvidi Narayanappa

I am a software engineer with over four years of experience building LLM-powered applications, AI agents, distributed systems, and enterprise software. I specialize in translating ambiguous customer requirements into production-ready solutions using AI engineering, system design, backend development, and full-stack development.

Available to hire

I am a software engineer with over four years of experience building LLM-powered applications, AI agents, distributed systems, and enterprise software. I specialize in translating ambiguous customer requirements into production-ready solutions using AI engineering, system design, backend development, and full-stack development.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

AI Engineer at CrowdDoing
March 1, 2026 - Present
Developed an LLM-powered customer support agent using Retrieval-Augmented Generation for more than 1,000 monthly support queries. Engineered agentic workflows with LangGraph, LangChain, MCP, function calling, and tool calling across four frontier LLMs. Integrated LiteLLM with API gateways to support multi-model routing, fallbacks, web search, token analytics, and usage limits. Deployed services with Docker, Kubernetes, AWS, and Redis semantic caching. Implemented prompt injection detection, validation, OAuth 2.0, JWT authentication, RBAC, secure secret management, and API authorization.
Software Engineer at TATA Consultancy Services (TCS)
September 1, 2021 - June 1, 2023
Led technical discovery with retail stakeholders to deliver a full-stack commerce platform integrating fragmented legacy systems and generating $2.5M in seasonal revenue. Redesigned MySQL data access and optimized cloud services using indexing, query tuning, distributed caching, and cloud integrations, improving analytics response times by 32.6%. Modernized healthcare appointment scheduling for a 36% increase in daily active users while strengthening multi-tenant security and eliminating cross-tenant data leakage. Automated operational workflows using Bash validation checks and container orchestration alerts.
Systems Engineer at TATA Consultancy Services (TCS)
August 1, 2019 - September 1, 2021
Delivered healthcare deployment automation and interactive clinical dashboards, improving release reliability, accelerating clinical operations by 43.5%, and contributing to $3.5M in project revenue. Improved relational data models and architected a Kafka-based streaming pipeline processing more than one million healthcare records daily, increasing core system performance by 41.2% and enabling real-time hospital capacity monitoring without data loss.

Education

Master of Science in Computer Engineering at San Jose State University
August 1, 2023 - December 1, 2025
Bachelor of Engineering in Computer Science and Engineering at New Horizon College of Engineering
August 1, 2015 - May 1, 2019

Qualifications

Databricks Academy Accreditation - AI Agent Fundamentals
January 11, 2030 - August 20, 2026
Databricks Academy Accreditation - Generative AI Fundamentals
January 11, 2030 - August 20, 2026
OpenAI Agents and Workflow Certification
January 11, 2030 - August 20, 2026
Anthropic Agent Skills Certification
January 11, 2030 - August 20, 2026
Hugging Face AI Agents Course Certification
January 11, 2030 - August 20, 2026

Industry Experience

Software & Internet, Computers & Electronics, Retail, Healthcare, Education, Transportation & Logistics, Non-Profit Organization