Digital Transformation & Product Leader with 12 years of international experience delivering innovation and transformation initiatives across luxury and travel industries. I connect business, technology, and people to turn strategic ambitions into measurable, user-centered solutions through product thinking, agile ways of working, and continuous improvement. I lead teams and roadmaps end-to-end—from defining growth and client-experience strategies to launching products (including mobile apps) and exploring emerging technologies. I foster cultures of creativity and innovation while continuously improving performance through data, experimentation, and iterative delivery.

Lydie Goubault de Brugière

Digital Transformation & Product Leader with 12 years of international experience delivering innovation and transformation initiatives across luxury and travel industries. I connect business, technology, and people to turn strategic ambitions into measurable, user-centered solutions through product thinking, agile ways of working, and continuous improvement. I lead teams and roadmaps end-to-end—from defining growth and client-experience strategies to launching products (including mobile apps) and exploring emerging technologies. I foster cultures of creativity and innovation while continuously improving performance through data, experimentation, and iterative delivery.

Available to hire

Digital Transformation & Product Leader with 12 years of international experience delivering innovation and transformation initiatives across luxury and travel industries. I connect business, technology, and people to turn strategic ambitions into measurable, user-centered solutions through product thinking, agile ways of working, and continuous improvement.

I lead teams and roadmaps end-to-end—from defining growth and client-experience strategies to launching products (including mobile apps) and exploring emerging technologies. I foster cultures of creativity and innovation while continuously improving performance through data, experimentation, and iterative delivery.

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Experience Level

Intermediate

Language

French
Fluent
English
Advanced

Work Experience

Head of Innovation and External Growth at Eurostar
January 1, 2024 - June 30, 2026
Developing the company’s innovation strategy; fostering a culture of innovation and creativity; identifying emerging technologies, market trends, and client needs to drive innovation opportunities and stay ahead of the competition; functional management.
Digital Growth and Innovation Manager at Eurostar
May 1, 2023 - January 1, 2024
Defined and executed the strategy and product roadmap to enhance client experience, improving NPS (+15 pts) and app ratings (from 2 to 4 stars). Identified new growth areas and technology opportunities to drive innovation. Managed a team of 6 Product Owners in an Agile environment across two countries.
Digital Product Manager at Thalys
October 1, 2019 - May 1, 2023
Created digital product strategies for thalys.com and izy.com with goals to increase revenue (+5%) and market share (+2%) yearly. Built and maintained a long-term roadmap to deliver a more seamless booking experience (e.g., new payment options and fewer booking steps). Improved client experience to raise NPS by +15 pts and published a new app (improving rating from 1 to 3.5 stars). Managed 7 Product Owners in an Agile environment; during COVID, managed the team and tasks under limited budget and prolonged partial unemployment from 03/2020 to 08/2021.
Digital Production Manager at Louis Vuitton
September 1, 2013 - October 1, 2019
Managed louisvuitton.com websites and apps for Europe, Middle East and Africa (23 e-commerce websites, 11 linguistic versions, 5 currencies). Worked on SEO optimization increasing organic traffic by 10K visitors/month and achieving 80% of targeted keywords ranking on the first page. Coordinated 6 digital managers and multiple vendors. Partnered with digital merchandisers to increase conversion rate (+3%) and average order value (+15%). Managed e-commerce and operations projects including market launches (e.g., Russian/Arabic), click and collect, premium delivery, and an automated translation tool; led a multicultural team of 6 webmasters and e-merchandisers.
Digital Officer at Louis Vuitton
September 1, 2010 - September 1, 2013
Managed louisvuitton.com websites for Europe region (5 websites). Created Flash animations and maintained platform life cycles. Performed project management for digital initiatives.

Education

Master (Digital, Visual and interactive communication) at ISCOM, Paris
September 1, 2005 - September 1, 2009

Qualifications

French Baccalauréat (Litterature)
June 1, 2005 - June 1, 2005
Scrum Master (certified)
January 11, 2030 - August 21, 2026

Industry Experience

Travel & Hospitality, Retail

Experience Level

Intermediate

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