Senior IT Engineer/Architect and Microsoft Trainer with 30+ years’ experience across on-premises, cloud, and multi-cloud environments. Known for openness, strong team spirit, and persistent delivery of customer-friendly solutions with a deep focus on security, IAM, networking, messaging, and data platforms. Experienced from design through operations for modern workplace, infrastructure, and agile dynamic projects. Holds extensive Microsoft and cloud certifications and training credentials, recognized by Credly (Top 100 legacy badge earner), and is comfortable leading projects and people (Scrum/ITIL/PMP background).

Walter Ciscato

Senior IT Engineer/Architect and Microsoft Trainer with 30+ years’ experience across on-premises, cloud, and multi-cloud environments. Known for openness, strong team spirit, and persistent delivery of customer-friendly solutions with a deep focus on security, IAM, networking, messaging, and data platforms. Experienced from design through operations for modern workplace, infrastructure, and agile dynamic projects. Holds extensive Microsoft and cloud certifications and training credentials, recognized by Credly (Top 100 legacy badge earner), and is comfortable leading projects and people (Scrum/ITIL/PMP background).

Available to hire

Senior IT Engineer/Architect and Microsoft Trainer with 30+ years’ experience across on-premises, cloud, and multi-cloud environments. Known for openness, strong team spirit, and persistent delivery of customer-friendly solutions with a deep focus on security, IAM, networking, messaging, and data platforms.

Experienced from design through operations for modern workplace, infrastructure, and agile dynamic projects. Holds extensive Microsoft and cloud certifications and training credentials, recognized by Credly (Top 100 legacy badge earner), and is comfortable leading projects and people (Scrum/ITIL/PMP background).

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

German
Fluent
Spanish; Castilian
Fluent
English
Advanced
Italian
Advanced
French
Advanced
Portuguese
Intermediate

Work Experience

Microsoft Trainer (Part-Time) at Digicomp Academy AG
January 1, 2025 - Present
Part-time trainer for Microsoft/Office 365 and Azure courses and webinars.
Engineer /Architect, Microsoft Trainer at Vision Unit GmbH
January 1, 2025 - Present
Migrations, projects, concepts, engineering and operations. Trainer for Microsoft/Office 365 and Azure courses and webinars. Work with multiple client engagements (see separate project sheet).
Senior Technical Engineer /Architect, Microsoft Trainer at Swiss IT Professional AG
January 1, 2020 - January 1, 2025
Migrations, new projects and concepts, and operations for modern workplace and server infrastructure (Windows/Linux). Multi-cloud engineering across Microsoft 365, Azure, AWS and HPE with focus on IAM, PAM, PKI, firewalls, networking, security, SQL/NoSQL databases, data warehouse/lakehouse (ETL/ELT, Azure Fabric, Data Factory, Databricks), containers (Docker/Kubernetes), DevOps/CI-CD, IoT, and Microsoft Teams.
Senior Technical Engineer /Architect, Microsoft Trainer at Crayon Schweiz AG
January 1, 2019 - January 1, 2020
Migrations and new projects for modern workplace, servers, messaging, networking, virtualization and storage infrastructure (on-premises). Cloud engineering and delivery for Office 365, Azure, AWS and related services including IAM/PAM/PKI, security, databases, data warehouse/lakehouse (ETL/ELT, Databricks, DataLake, Data Factory, Power BI), AI/ML infrastructure, web applications, containers and DevOps/Teams.
Senior Technical Engineer /Architect, Microsoft Trainer at Swiss IT Professional AG
January 1, 2019 - January 1, 2025
Migrations, new projects and concepts, and operations for Modern Workplace and server infrastructure (Windows/Linux). Covers SAP, messaging, security, IAM, PAM, PKI, networking, open source, virtualization and storage. Multi-cloud experience with Microsoft 365, Azure, AWS and HPE, including data platforms (ETL/ELT, lakehouse), AI/ML infrastructure, containers (Docker/Kubernetes), IoT and DevOps. Provides customer relations and leadership in projects (Scrum Master, ITIL). Trainer for Microsoft/Office 365 and Azure courses.
IT Engineer (Contractor) at Contauro AG & KompiTech GmbH
January 1, 2018 - January 1, 2018
Operational and project support on on-premises and cloud systems including Office 365, Azure, Windows client/server, Windows 10 rollouts, Exchange and SharePoint. Work on virtualization (VMware/Hyper-V), storage infrastructure, firewalls, security, IAM/PKI and networking for various clients.
Office 365 & Azure Engineer, Microsoft Trainer at Bechtle Schweiz AG (formerly Comsoft AG)
January 1, 2018 - January 1, 2020
Migrations and engineering for Modern Workplace, server infrastructure (Windows/Linux), messaging, security, networking, open source and virtualization/storage operations. Multi-cloud work using Office 365, Azure and support for SAP. Database and data platform experience including ETL/ELT, HDInsight/Apache Spark/Kafka/Hadoop, data lakes and Azure Data Factory. Includes Docker-based containerization, CI/CD and DevOps. Trainer for Windows 10, MS Server and Exchange/Office 365/Teams and Azure courses.
Senior Technical Engineer /Architect, Microsoft Trainer at Crayon Schweiz AG
January 1, 2018 - January 1, 2019
Migrations and new projects/concepts for Modern Workplace, servers and related infrastructure, including on-premises focus (also messaging, networking, virtualization, storage). Covers Office 365, Azure and AWS, plus compute, IAM, PAM, PKI, firewalls, security, SQL/NoSQL databases, data warehousing/lakehouse (ETL/ELT, Databricks, DataLake, Data Factory, Power BI), AI/ML infrastructure, web applications, containerization and DevOps. Trainer for Office 365 and Azure courses.
IT Manager at Essemtec AG
January 1, 2015 - January 1, 2016
Responsible for IT infrastructure and processes, budget, and technical + disciplinary leadership for a 4–5 person IT department. Provided 1st/2nd level support for 100+ clients. Led projects including NetApp filer upgrade (10TB to 30TB), Aruba WLAN upgrade to 802.11ac, QlikView and ERP/CRM updates/migrations (MS SQL/SSIS, MS Dynamics, SelectLine).
Sabbatical and further Education
January 1, 2014 - January 1, 2015
Scientific studies and education in Switzerland and Germany.
Project Manager, Collaboration System Engineer at Rieter Maschinenfabrik AG
January 1, 2013 - January 1, 2014
Project leadership of local and global projects. Administration and maintenance (2nd/3rd level support) of international Hub & Spoke Lotus Domino infrastructure for 3500+ users/groups and 45+ servers across 11 countries. Managed online collaboration (Lotus Domino V8.0.2 & Sametime V8.0.2) and mail gateways including Barracuda protection. Operated on Microsoft Windows 2003/2008 servers and supported corporate collaboration operations.
Deputy IT manager ad interim, Project Manager and Senior System Engineer at Pöyry Infra AG (formerly Elektrowatt AG)
January 1, 2012 - January 1, 2012
Acted as deputy IT manager and led/managed global development projects (CRM/address database synchronization MS SQL <=> Lotus Notes, LDAP, IMAP/POP3, mail templates). Provided 2nd/3rd level support and worked on Microsoft Server/AD/WSUS/SMS related tasks alongside Lotus Domino server administration and backup operations (Veritas/NetBackup).
Deputy IT manager ad interim, Project Manager and Senior System Engineer at Pöyry Infra AG (formerly Elektrowatt AG)
January 1, 2008 - Present
Deputy IT manager ad interim (4 employees, 3 externals, 1 apprentice). Led development projects for CRM and address database synchronization between Microsoft SQL and Lotus Notes, including LDAP, IMAP/POP3, mail templates and Lotus Notes client support. Provided 2nd/3rd level support and cooperated on Windows Server 2003, AD/DS and backup solutions (Veritas/Symantec NetBackup, 13TB).
Project Manager, Collaboration System Engineer at Rieter Maschinenfabrik AG
January 1, 2008 - January 1, 2012
Project leadership for local and global projects, including Microsoft Exchange to Lotus Notes migration on Citrix/Windows Server 2008 within a VMware ESXi V4.1 environment for 250+ users across 6 countries. Covered archiving, group naming convention reorganization, mail templates and Lotus Notes/Sametime administration. Maintained the Lotus Domino/Sametime Hub & Spoke infrastructure (3500+ users, 45+ servers, 25 foreign countries).
IT Consultant, Microsoft Trainer at Claranet (formerly AddOn (Schweiz) AG)
January 1, 2007 - January 1, 2008
Migrations, new projects and concepts, and operations for Windows client/server (Windows 7 to 10, Windows Server 2008 R2 to 2016), virtualization (VMware/Hyper-V), containerization (Docker), Exchange Server 2010–2016, IAM, PKI, firewalls, security, networking and storage infrastructures, private cloud, and Office 365/Azure web applications. Trainer for Windows, Exchange and Azure/Office 365 courses.
Consultant and Senior System Engineer at Vision Unit GmbH
January 1, 2003 - January 1, 2003
Developed, installed and maintained Lotus Notes/Domino (clients and servers) and supporting infrastructure including IAM, PKI, firewalls, DNS/DHCP and MySQL on RedHat/Gentoo Linux and Windows servers. Created installation scripts and supported automatic/unattended client installations and migrations across multiple languages and devices.
IT Manager / Project Manager and System Engineer at Holcim Group Support Ltd.
January 1, 2003 - January 1, 2007
Led global corporate projects and operated Linux server environments for virtualization, external DNS, MySQL and SMTP services; established SLAs and standards based on ITIL processes. Administered international Hub & Spoke Lotus Domino and Blackberry Enterprise Server infrastructures on Windows for >33000 users, >80 servers across 25 countries, including global intranet/web and collaboration servers; coordinated related projects.
Project Manager and System Engineer at Holcim Group Support Ltd.
January 1, 2003 - January 1, 2007
Led global corporate projects and managed operations including Linux server operations (Debian/SUSE) for services such as virtualization (KVM/VMM), external DNS, and MySQL, handling 560+ external domains/subdomains, plus SMTP services (Exim4/SpamAssassin) for 35,000+ users. Established SLAs and ITIL-based standards. Administered Hub & Spoke Lotus Domino and Blackberry Enterprise Server infrastructure (33,000+ users, 80+ servers, 25 countries) and global intranet/web and collaboration servers.
System Engineer and global Lotus Notes Administrator at SwissRe
January 1, 2001 - January 1, 2003
Managed Lotus Notes gateway solutions (fax/SMS, mainframe host systems, mail inbound/outbound with IAM/PKI/firewall/virus protection). Designed and automated server installation kits for Windows NT/2000 and Lotus Domino; provided 2nd/3rd level support for Hub & Spoke Lotus Domino infrastructure (>9500 users, >110 servers across 32 countries).
Senior System Engineer at Vision Unit GmbH
January 1, 2001 - January 1, 2003
Developed, installed and maintained Lotus Notes/Domino (V5.x/V6.x) client/server setups and related infrastructure: IAM, PKI, firewall, virus protection, DNS/DHCP, MySQL and Samba/Win32 and fax services. Built installation scripts (Wise InstallMaster) for multilingual client deployments and unattended migrations for Lotus Notes clients across Windows XP and other device targets.
System Engineer and Deputy Head for IT Planning and Administration at SwissRe
January 1, 1998 - January 1, 2001
Led international branch office infrastructure installations, moves and updates across Spain and South America for up to ~50 end users and project budgets up to 2 million CHF. Planned/installed/managed/monitored Windows NT, Novell NetWare and Lotus Notes servers and Windows clients, including hardware and software.
System Engineer and global Lotus Notes Administrator at SwissRe
January 1, 1998 - January 1, 2001
Managed project planning/installation and automation for Lotus Notes gateway solutions for fax/SMS, mainframe/host integrations, and email flows with IAM/PKI/firewall and virus protection. Designed and maintained automated server installation kits for Microsoft Windows NT/Windows 2000 and Lotus Domino. Provided 2nd/3rd level support for Hub & Spoke Domino infrastructure (9500+ users, 110+ servers, 32 countries).
at Portable Shop / PC-Confection; EWZ and Siemens Rail Systems (formerly Integra Signum)
January 1, 1995 - January 1, 1997
System Engineer and Deputy Head for IT Planning and Administration at SwissRe
January 1, 1995 - January 1, 1998
Led traveling IT planning and administration projects for division branch offices in Spain and South America (Spain, Mexico, Venezuela, Colombia, Brazil, Argentina) including infrastructure installations/moves/updates. Planned/installed/administered division servers (Windows NT/Novell NetWare/Lotus Notes) and clients, with budgets up to 2M CHF. Provided monitoring and maintenance for server and workplace environments.

Education

Education (unspecified) at Juventus technical school (Switzerland/Germany studies mentioned)
January 11, 2030 - August 21, 2026

Qualifications

AWS Certified Solutions Architect - Professional (SAP-C01)
January 11, 2030 - August 21, 2026
AWS Certified Solutions Architect - Associate (SAA-C02)
January 11, 2030 - August 21, 2026
Project Management Professional (PMP)
January 1, 2014 - August 21, 2026
ITIL® Foundation Certificate in IT Service Management
January 11, 2030 - August 21, 2026
Microsoft Certified Trainer (MCT)
January 11, 2030 - August 21, 2026
Microsoft Certified Trainer (MCT) / Microsoft Certified Educator
January 11, 2030 - August 21, 2026
Logical Operations Modern Classroom Certified Trainer (MCCT)
January 11, 2030 - August 21, 2026
Azure certifications (multiple, listed in resume)
January 11, 2030 - August 21, 2026
PMP (Project Management Professional), PMI
January 1, 2014 - August 21, 2026
ITIL® Foundation Certificate in IT Service Management
January 1, 2015 - August 21, 2026
Microsoft Certified Trainer (MCT)
January 11, 2030 - August 21, 2026
Microsoft Certified Trainer (MCT) / MCT Trainer Track
January 11, 2030 - August 21, 2026
AWS Certified Solutions Architect - Professional (SAP-C01)
January 11, 2030 - August 21, 2026

Industry Experience

Computers & Electronics, Education, Professional Services, Software & Internet