Yahya Al-Ashukhaili

Supported business operations by coordinating work processes and ensuring effective customer communication and assistance. Contributed to digital marketing efforts, including social media management and lead/customer relationship management activities. Improved operational and service efficiency through structured workflows and timely communication.

Managed social media accounts across Facebook and Instagram, creating engaging content and running promotional campaigns. Planned and managed paid advertising campaigns using Meta Ads. Designed marketing graphics and edited promotional videos using Canva and video editing tools. Provided professional customer support and maintained strong client relationships. Developed internal work-flow systems to improve team organization and customer service efficiency, collaborating with management to enhance digital marketing strategies and strengthen the company’s online presence.

Managed customer success activities and provided professional customer support while maintaining strong client relationships. Coordinated operations by building and improving internal workflow systems to enhance team organization and customer service efficiency. Managed social media accounts across Facebook and Instagram, creating engaging content and running promotional campaigns. Planned and managed paid advertising campaigns using Meta Ads and supported lead generation. Designed marketing graphics and edited promotional videos using Canva and video editing tools. Collaborated with management to strengthen the company’s digital marketing strategy and improve online presence.