Marketing and project management professional with 15+ years of experience coordinating projects and operations across architecture, retail, hospitality, events, and marketing. Highly organized and adaptable, skilled in project coordination, client communication, content and marketing support, process optimization, and day-to-day operational management. Experienced in retail design coordination and consultancy, including detailed design and 3D modeling deliverables, aligning stakeholders to meet deadlines, objectives, and quality standards. Strong background in producing proposals, presentations, and project documentation, while supporting marketing campaigns and resolving issues during implementation.

Joice Bittencourt

Marketing and project management professional with 15+ years of experience coordinating projects and operations across architecture, retail, hospitality, events, and marketing. Highly organized and adaptable, skilled in project coordination, client communication, content and marketing support, process optimization, and day-to-day operational management. Experienced in retail design coordination and consultancy, including detailed design and 3D modeling deliverables, aligning stakeholders to meet deadlines, objectives, and quality standards. Strong background in producing proposals, presentations, and project documentation, while supporting marketing campaigns and resolving issues during implementation.

Available to hire

Marketing and project management professional with 15+ years of experience coordinating projects and operations across architecture, retail, hospitality, events, and marketing. Highly organized and adaptable, skilled in project coordination, client communication, content and marketing support, process optimization, and day-to-day operational management.

Experienced in retail design coordination and consultancy, including detailed design and 3D modeling deliverables, aligning stakeholders to meet deadlines, objectives, and quality standards. Strong background in producing proposals, presentations, and project documentation, while supporting marketing campaigns and resolving issues during implementation.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

Portuguese
Fluent
Spanish; Castilian
Fluent
English
Intermediate

Work Experience

Project Consultant – Retail Design (Freelance Manager) at Freelance (company name not specified)
November 2, 2025 - Present
Manage retail and commercial interior design projects. Coordinate with clients, collaborators, and project stakeholders. Develop proposals focused on retail, branding, and customer experience. Prepare project documentation and presentations to support consulting and implementation processes.
Retail Design Project Coordinator at A Coruña (Spain) - Retail Design Project Coordinator (company name not specified)
September 2, 2024 - October 1, 2025
Coordinated detailed retail design projects, ensuring deadlines, objectives, and quality standards were met. Collaborated with architects, designers, and marketing teams to facilitate communication and project follow-up. Produced and developed layouts, 3D models, and technical documentation to support project execution and implementation. Coordinated the implementation of commercial spaces and point-of-sale visual merchandising strategies. Participated in seasonal campaign planning and addressed issues during the implementation phase.
Owner & Operations Manager at Maloca
June 1, 2016 - November 30, 2018
Managed day-to-day business operations, coordinating teams, suppliers, inventory, and administration. Developed and implemented marketing and communication strategies to increase visibility and enhance customer experience.
Production & Project Manager at Gran Gala Flamenco
October 1, 2008 - April 30, 2024
Coordinated international live production projects for over 16 years, managing multidisciplinary teams, suppliers, and clients. Planned resources and supervised logistics to ensure on-time delivery and quality standards. Managed communication and coordination among clients, suppliers, and teams, developing strong expertise in project management, communication, and issue resolution.

Education

Master’s Degree in Visual Merchandising & Window Display at Ártidi School of Visual Merchandising
May 1, 2023 - April 30, 2024
Postgraduate Diploma in Commercial Interior Design, Visual & Retail Design at Ártidi School of Visual Merchandising
May 1, 2023 - April 30, 2024
Professional Certificate in Marketing & Communications Management at Aspasia Catalunya
March 1, 2022 - November 30, 2022
Postgraduate Diploma in Furniture & Product Design at Universitat Politècnica de Catalunya (UPC)
October 1, 2008 - February 28, 2009
Bachelor’s Degree in Architecture & Urban Planning at Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
August 1, 1999 - July 31, 2007

Qualifications

Specialization in Digital Marketing (150h)
January 1, 2025 - August 22, 2026
Creative Writing (360h)
January 1, 2021 - August 22, 2026

Industry Experience

Retail, Media & Entertainment, Professional Services