Marketing and public relations graduate with creative, proactive and goal-oriented profile focused on digital marketing. Experienced supporting sales, managing orders and stock, coordinating product follow-up, and working with digital tools for basic data analysis. Motivated to face new challenges, uncover insights, and contribute real value to digital marketing and content projects. Comfortable working under pressure and collaborating as part of a team, with a strong focus on customer care and operational execution.

Lorenasa sarasola Martos

Marketing and public relations graduate with creative, proactive and goal-oriented profile focused on digital marketing. Experienced supporting sales, managing orders and stock, coordinating product follow-up, and working with digital tools for basic data analysis. Motivated to face new challenges, uncover insights, and contribute real value to digital marketing and content projects. Comfortable working under pressure and collaborating as part of a team, with a strong focus on customer care and operational execution.

Next availability:
October 1, 2026

Marketing and public relations graduate with creative, proactive and goal-oriented profile focused on digital marketing. Experienced supporting sales, managing orders and stock, coordinating product follow-up, and working with digital tools for basic data analysis.

Motivated to face new challenges, uncover insights, and contribute real value to digital marketing and content projects. Comfortable working under pressure and collaborating as part of a team, with a strong focus on customer care and operational execution.

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Language

Basque
Fluent
English
Intermediate

Work Experience

Sales, stock and customer service support at Lorena Sarasola Martos (work / practice)
May 1, 2024 - September 30, 2024
Conducted day-to-day store operations with a focus on cashier management, order handling, and stock replenishment. Supported sales coordination and product follow-up, maintained customer service and attention at high volume, and organized products on the shop floor. Performed basic digital analysis using available tools to support operational decisions.
Sales and order/stock operations support at DruNi - Carrefour (practice)
January 1, 2024 - January 1, 2025
Provided support for sales coordination and ongoing product follow-up. Assisted with order processing and stock control, ensured proper product placement and replenishment, and supported daily store cash operations. Contributed to digital marketing/content support tasks and used digital tools for basic data analysis, while maintaining customer attention in a high-volume environment.
Sales and digital content support / order and stock management at MiniShos (MINISHOS) - (practice)
January 1, 2024 - June 30, 2024
Managed orders and stock control, coordinated sales and product follow-up. Supported digital marketing and content tasks, and used digital tools to perform basic data analysis. Performed cashier operations and day-to-day store support, including product organization and restocking in accordance with demand. Worked under pressure during peak periods while maintaining customer service in a high-volume retail environment and identifying customer needs and preferences.

Education

Grade in Advertising and Public Relations at Universidad Pública Vasca
January 1, 2021 - January 1, 2025
Digital Marketing course (certificate) at Universidad de Columbia (E.U.U.)
October 1, 2023 - December 1, 2023
Inside LVMH Group course (certificate) at LVMH Group
October 1, 2023 - December 1, 2023

Qualifications

Digital Marketing course (certificate)
October 1, 2023 - December 1, 2023
Inside LVMH Group certificate
October 1, 2023 - December 1, 2023
Driving license (as stated: 'carné de conducir')
January 11, 2030 - August 24, 2026

Industry Experience

Retail, Media & Entertainment, Education, Consumer Goods