AI-first martech leader with 8+ years of experience bridging marketing operations and engineering. Specializes in designing autonomous, AI-driven workflow orchestration using LLMs (Claude, Gemini) and automation tooling (Make.com) to improve technical efficiency and launch velocity. Proven track record scaling data-driven strategies, integrating CDPs, and automating complex cross-channel workflows that reduce production cycles and optimize marketing performance. Experienced in attribution, event tracking, GTM/server-side tagging, data governance, and cross-functional leadership across marketing and engineering.

Jacopo Orlando

AI-first martech leader with 8+ years of experience bridging marketing operations and engineering. Specializes in designing autonomous, AI-driven workflow orchestration using LLMs (Claude, Gemini) and automation tooling (Make.com) to improve technical efficiency and launch velocity. Proven track record scaling data-driven strategies, integrating CDPs, and automating complex cross-channel workflows that reduce production cycles and optimize marketing performance. Experienced in attribution, event tracking, GTM/server-side tagging, data governance, and cross-functional leadership across marketing and engineering.

Available to hire

AI-first martech leader with 8+ years of experience bridging marketing operations and engineering. Specializes in designing autonomous, AI-driven workflow orchestration using LLMs (Claude, Gemini) and automation tooling (Make.com) to improve technical efficiency and launch velocity.

Proven track record scaling data-driven strategies, integrating CDPs, and automating complex cross-channel workflows that reduce production cycles and optimize marketing performance. Experienced in attribution, event tracking, GTM/server-side tagging, data governance, and cross-functional leadership across marketing and engineering.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Quigio / Martech Consultant at Quigio
November 1, 2024 - Present
Reviewed the company’s marketing funnel and analytics plan to ensure overall quality and reliability of analytics data. Championed tracking best practices: guided pixel implementation and deployed server-side tagging to enhance privacy and improve website performance. Developed custom reporting solutions for marketing optimization and created a data governance framework to ensure consistent and compliant data collection.
AI & Automation Manager at Medialicious / Martech & AI Automation
September 1, 2024 - Present
Engineered autonomous data validation workflows using Make.com, reducing manual audit time by 40% while achieving 99.9% data accuracy. Architected agentic frameworks using Claude Workspace and Gemini to automate content operations and cut production-to-launch cycles by 30%. Led technical collaboration between marketing and engineering by translating complex requirements into AI-ready technical specifications for BigQuery; improved end-to-end attribution and event tracking via GTM and GA4 to enable deep behavioral analytics and full-funnel visibility.
Superior / Martech Manager at Superbet
January 1, 2022 - Present
Owned the deployment and ongoing management of the Customer Data Platform (CDP), enabling seamless integration of customer data across multiple marketing channels. Integrated CDP with CRM and other martech tools to improve customer journey orchestration and marketing efficiency. Developed and refined audience segmentation strategies to personalize and target marketing campaigns. Produced detailed reports and dashboards to track marketing KPIs and customer insights for key stakeholders.
Superbet / GA Manager - CRO Manager at Superbet
December 1, 2020 - January 31, 2022
Guided testing and optimization of conversion points in the marketing funnel, improving campaign performance across platforms and regions. Developed and executed a conversion roadmap for the Superbet group across web and app platforms. Implemented advanced tag management solutions for precise data capture and built custom tracking parameters to monitor specific user interactions.
Senior Tag Manager at William Hill
February 1, 2019 - December 31, 2020
Supervised digital pixel implementation and marketing performance optimization as team lead for the analytics team. Generated actionable reports and analyses on web traffic, customer behavior, and engagement to provide insights for optimizing digital campaigns.

Education

Bachelor’s Degree in Italian Language at University of Bologna, Italy
September 1, 2004 - December 1, 2008
Master of Arts at University of Bologna, Italy
March 1, 2011 - March 1, 2018
Master’s Degree in Publishing at University of Pavia, Italy
February 1, 2013 - February 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Telecommunications