Results-driven professional with experience in customer service, employee training, food service, and event production. Experienced in supervising teams, maintaining safety and quality standards, and working under pressure. I have a solid background in multiple forms of video editing. Currently pursuing a B.S. in Business Finance and Marketing while managing multiple roles, with international residency experience in the U.S., Japan, Portugal, and Italy.

Jacob Smith

Results-driven professional with experience in customer service, employee training, food service, and event production. Experienced in supervising teams, maintaining safety and quality standards, and working under pressure. I have a solid background in multiple forms of video editing. Currently pursuing a B.S. in Business Finance and Marketing while managing multiple roles, with international residency experience in the U.S., Japan, Portugal, and Italy.

Available to hire

Results-driven professional with experience in customer service, employee training, food service, and event production. Experienced in supervising teams, maintaining safety and quality standards, and working under pressure. I have a solid background in multiple forms of video editing.

Currently pursuing a B.S. in Business Finance and Marketing while managing multiple roles, with international residency experience in the U.S., Japan, Portugal, and Italy.

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Work Experience

Lighting/Event Technician at Moonlight Lighting Co.
April 1, 2025 - June 1, 2026
Transported and safely placed 10-50 foot ladders around homes and event buildings, including proper ladder strapping on and off trucks. Hung fabric, floral, lighting, and other decorations from significant heights, and removed décor after events concluded. Communicated with customers regarding work start and finish times, answered questions, and provided clear updates. Worked shifts up to 24 hours while maintaining focus, safety standards, and quality. Delivered exceptional service resulting in $10k-$15k bonuses tied to satisfied customers. Trained 4 new hires to start safely on professional job sites; maintained a strong safety record with no injuries or accidents reported.
Lighting/Event Technician (Moonlight Lighting Co.) at Moonlight Lighting Co.
April 1, 2025 - June 1, 2026
Carried and carefully placed 10–50 foot ladders around houses and event buildings; strapped ladders on and off trucks properly. Hung fabric, floral, lighting, and other decorations from significant heights; took down decorations after events concluded. Communicated with customers regarding work start and finish times; answered questions and provided clear updates. Worked shifts up to 24 hours with scheduled breaks while maintaining focus, safety standards, and quality. Delivered exceptional work resulting in $10k–$15k bonuses from satisfied customers. Trained 4 new hires to start work safely on professional job sites; no injuries/accidents occurred.
Line Cook / Dishwasher at Strap Tank
January 1, 2023 - December 1, 2024
Supervised and trained other dishwashers and newly hired employees on kitchen procedures and standards. Oversaw completion of nightly cook station deep cleaning, morning prep cleaning, and sanitization of front/back pit. Prepared food items by cutting, chopping, mixing, and preparing sauces; executed cold food production according to plating guidelines. Operated a food fryer and changed hot oil as needed; created hot meals according to specified recipes. Combined and cooked ingredients by grilling, frying, and sautéing per customer request, ensuring detail and presentation of each order. Placed and expedited orders to ensure timely server delivery to patrons; maintained a sanitary kitchen and food preparation space at all times.
Crew Trainer at McDonald’s
June 1, 2021 - August 31, 2022
Trained new hires on food prep/cooking according to health standards and guidelines. Monitored employees’ performance for restaurant and kitchen cleaning duties, ensuring compliance with food handling safety rules and regulations. Trained new employees on drive-thru cash handling and time clock procedures. Resolved customer questions and concerns that arose while new employees were in training.
Crew Trainer at McDonald's
June 1, 2021 - August 1, 2022
Trained new hires on food preparation/cooking according to health standards and guidelines. Monitored employees’ performance of restaurant and kitchen cleaning duties; ensured compliance with food handling safety rules and regulations. Trained new employees on drive-thru cash register and time clock procedures. Resolved customer questions and concerns that arose while new employees were in training, respectfully and efficiently.

Education

Bachelor of Science (Business Marketing) at Brigham Young University
January 11, 2030 - April 1, 2029
High School Diploma at Landmark High School
January 11, 2030 - May 1, 2023
Bachelor of Science, Business Marketing at Brigham Young University
January 11, 2030 - April 1, 2029
High School Diploma at Landmark High School
January 11, 2030 - May 1, 2023
Red Cross Lifeguard/Waterfront Skills, First Aid/CPR/AED at Red Cross
August 1, 2021 - August 1, 2023
Bachelor of Science (Business Marketing) at Brigham Young University
January 11, 2030 - April 1, 2029
High School Diploma at Landmark High School
January 11, 2030 - May 1, 2023

Qualifications

Utah Food Handler's Permit
October 1, 2021 - August 25, 2026
Red Cross Certification – Lifeguard / Waterfront Skills, First Aid / CPR / AED
August 1, 2021 - August 25, 2026
Utah Food Handler's Permit
October 1, 2021 - August 25, 2026
Red Cross Certification – Lifeguard / Waterfront Skills, First Aid / CPR / AED
August 1, 2021 - August 25, 2026
Utah Food Handler’s Permit
October 1, 2021 - August 25, 2026
Utah Food Handler’s Permit
October 1, 2021 - August 25, 2026
Red Cross Lifeguard/Waterfront Skills, First Aid/CPR/AED
August 1, 2021 - August 1, 2023
Utah Food Handler’s Permit
October 1, 2021 - August 25, 2026
Red Cross Certification – Lifeguard / Waterfront Skills, First Aid / CPR / AED
August 1, 2021 - August 25, 2026

Industry Experience

Media & Entertainment, Consumer Goods, Professional Services, Education, Travel & Hospitality, Transportation & Logistics, Retail, Healthcare