Available to hire
Software engineer focused on building automation, integrations, and backend services that reduce operational friction and improve customer support workflows. I work across Node.js/TypeScript and Python with AWS infrastructure and observability to deliver measurable impact (faster resolution, fewer incidents, and reduced manual effort).
I’m comfortable owning end-to-end features: from designing pipelines and data extraction (web crawlers, OCR document processing) to building APIs and dashboards, validating integrations, and maintaining production reliability with auditable migrations and monitoring.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Work Experience
Automation Engineer at Kaizen Gaming
May 1, 2026 - PresentBuilt automations and integrations for Operations/Customer Support using Node.js, JavaScript, and Python. Implemented integrations that surface data in-context for support agents, reducing case-decision time by 28% and removing the need to consult third-party platforms. Developed triage automations that either fully resolve tickets—reducing those escalated to human agents by 30%—or route them to the correct team (45% of tickets).
Mid-Level Software Engineer at UOL EdTech
April 1, 2025 - May 1, 2026Delivered a lesson-summary feature using Next.js with lazy loading and client-side caching, improving performance and reaching 93% adoption at launch and holding at 80% after two months. Reduced incident backlog by up to 70% per sprint via SQL root-cause analysis and auditable corrective migrations. Resolved recurring mobile UX issues by optimizing state management and API payloads, ending mobile-related complaints after release. Built and maintained NestJS/TypeScript APIs integrated with AWS, documented with Swagger/OpenAPI and monitored in Datadog.
Backend Developer at Lumma Despachante
December 1, 2023 - April 1, 2025Developed web crawlers (Node.js, Puppeteer, Cheerio) to automate previously manual data extraction across multiple sites, reducing manual workload by ~70%. Designed an automated scanned-document pipeline using AWS Textract, Lambda, and S3 to cut typographical errors and generate ~30% annual cost savings by reducing reliance on third-party providers. Built a bank-slip generation system with the bank, reducing issuance time from minutes to seconds and removing a recurring manual task. Created internal dashboards (Next.js + AWS backend) to monitor and manage crawlers.
Mid-Level Systems Analyst at Move3
September 1, 2022 - December 1, 2023Maintained and extended Protheus ERP and MySQL integrations, writing complex SQL queries and validation routines that reduced reconciliation errors by ~30%. Implemented a CNAB payments-file validation system that blocked malformed transfers and cut bank rejection rates by ~55%. Automated internal processes with Node.js and UiPath, saving the team ~200 hours per month of manual work. Built Python routines for data extraction, transformation, and analysis, halving report generation time.
Education
Bachelor’s Degree in Computer Science at Universidade Municipal de São Caetano do Sul
January 1, 2021 - December 31, 2024Qualifications
AWS Certified Cloud Practitioner
February 1, 2025 - February 1, 2028Industry Experience
Software & Internet, Gaming, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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