Available to hire
I am a Senior Project, Program and Delivery Manager with more than 15 years of enterprise IT infrastructure experience across APAC and global environments. I specialize in delivering complex infrastructure, cybersecurity, network, cloud, identity and service transformation initiatives for financial services, telecommunications and technology organizations.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Project Manager at Mizuho Bank, c/o ABeam Singapore Pte Ltd
July 1, 2025 - July 1, 2026Led infrastructure and network technology refresh initiatives, including end-of-life server replacement, Active Directory redesign, Check Point firewall refreshes, office LAN and core switch upgrades, and private cloud build-out for Veeam backup. Managed vendors, project governance, budgets exceeding SGD 9 million and a cross-functional team of up to 10 resources. Delivered six firewalls supporting critical banking payment infrastructure, refreshed the core network and developed asset management processes.
Project Manager at United Overseas Bank, c/o A-IT Software Services Pte Ltd
February 1, 2024 - August 1, 2024Owned cybersecurity projects covering malware intrusion detection, user access management and data loss prevention in line with the Systems Development Lifecycle. Led RFP, RFI and RFQ activities for APAC cybersecurity initiatives with budgets exceeding SGD 2.5 million. Produced monthly Steering Committee updates for Singapore and Group-level CISOs and ensured vendor compliance with bank governance and delivery standards.
Senior Project/Program Manager at Chubb Asia Pacific, c/o TEKsystems Singapore
October 1, 2022 - October 1, 2023Managed the infrastructure integration associated with Chubb's acquisition of Cigna Life businesses across Indonesia, Hong Kong, Taiwan, Korea, Thailand and New Zealand. Led WAN and LAN circuit deployment, office network build-outs, network and voice transformation, operational handover and support process redesign. Managed an infrastructure budget exceeding USD 8 million and delivered Palo Alto firewalls, Illumio and Microsoft Defender deployments, approximately 1,000 servers, IAM credentials for 6,000 employees and an on-premises to Azure migration for New Zealand.
Senior Project Manager & Service Delivery at NCS Singapore, part of the Singtel Group
December 1, 2021 - October 1, 2022Managed service delivery and project initiatives across the Singtel Group, with a focus on outsourced infrastructure and end-user computing. Delivered an IAM migration for 10,000 user licenses to a Microsoft Azure-hosted platform. Coordinated SCCM, Helpdesk, Active Directory and Exchange teams, aligned vendor OLAs with customer SLAs, and managed transition into ServiceNow operations. Recovered Azure Information Protection and Microsoft Defender Endpoint projects from Red to Green for 7,500 users and devices.
Technical Network Project Manager
January 1, 2020 - July 1, 2021Managed technical network project initiatives. Specific employer details and project scope were not provided in the resume.
Project Manager at IBM Singapore
January 1, 2019 - January 1, 2020Worked as a Project Manager delivering IT-related project initiatives. Specific project details were not provided in the resume.
Freelance Consultant at Freelance Consultancy
November 1, 2016 - November 1, 2018Provided freelance consultancy services across New Zealand and Singapore. Specific assignments were not provided in the resume.
Service Delivery Manager at Houston Technology Group
November 1, 2015 - September 1, 2016Managed service delivery activities in New Zealand. Specific responsibilities were not provided in the resume.
Project Manager, Global Network Infrastructure Services at Bank of America Merrill Lynch, c/o Hays Specialist Recruitment Pte Ltd
July 1, 2014 - July 1, 2015Managed global network infrastructure service projects. Specific project details were not provided in the resume.
Network Vendor Manager at Bank of America Merrill Lynch, c/o APAR Technologies Pte Ltd
September 1, 2013 - February 1, 2014Managed network vendor relationships and related service activities. Specific responsibilities were not provided in the resume.
MBA Student
September 1, 2011 - August 1, 2012Took a planned career break to complete a Master of Business Administration.
Regional Service Delivery & Transition Manager at Dimension Data Singapore
August 1, 2010 - September 1, 2011Managed regional service delivery and transition activities. Specific responsibilities were not provided in the resume.
Service Delivery Manager at NEC Asia PTE LTD
November 1, 2009 - August 1, 2010Managed service delivery activities in Singapore. Specific responsibilities were not provided in the resume.
Global Service Relationship Manager at British Telecoms Global Services
November 1, 2007 - August 1, 2009Managed global service relationships and customer service activities. Specific responsibilities were not provided in the resume.
Regional Engagement Specialist at Avaya Singapore Pte Ltd
January 1, 2006 - January 1, 2007Supported regional customer and service engagement activities. Specific responsibilities were not provided in the resume.
Regional Manager, Staff Office, Asia at Computer Sciences Corporation
January 1, 2000 - January 1, 2006Managed regional staff office activities across Asia. Specific responsibilities were not provided in the resume.
Education
Master of Business Administration at Anglia Ruskin University
January 1, 2010 - January 1, 2012Qualifications
Project Management Professional (PMP)
January 1, 2020 - August 26, 2026ITIL Foundation Version 3
January 1, 2010 - August 26, 2026Industry Experience
Financial Services, Computers & Electronics, Software & Internet, Telecommunications, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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