Available to hire
Dynamic professional with international experience in administration and client services, currently based in Spain. Holds Canadian and Belgian citizenships and brings a background in international trade along with hands-on experience across e-commerce, account management, logistics support, and marketing coordination.
Experience Level
Language
French
Advanced
English
Advanced
Spanish; Castilian
Advanced
Dutch
Beginner
Work Experience
Sales Operations Specialist at BMC Helix
June 1, 2026 - PresentManage quote and contract operations in a sales operations context.
Dealership administration coordinator at AutoCapital Canada
September 1, 2025 - March 31, 2026Review Quebec customers information and contracts via Salesforce.
Freelance online store manager at Pardus Boutique
March 1, 2025 - December 31, 2025Purchase coordination, shipping coordination, customer service management, and Shopify store operations (store closed).
Sales and marketing coordinator at Les Promotions Atlantique Inc.
December 1, 2024 - September 30, 2025Coordinate commercial projects through customers platforms and tools (Metro Group, RONA, Walmart, Hart, Giant Tiger). Develop marketing tools such as PowerPoint presentations and catalogues; support e-commerce and social media; prepare sales reports and statistics.
Marketing and administrative coordinator at Melissa Nepton inc.
December 1, 2023 - September 30, 2024Manage e-commerce and showroom activities; handle orders and data entry for new items and pricing; coordinate e-commerce projects with an external IT consultant; assist with photoshoots.
Inside sales representative/account management at Rittal Limited
September 1, 2022 - April 30, 2023Handle account management, order entry, and shipping management.
Project coordinator at Versacom
January 1, 2022 - August 31, 2022Coordinate translation projects by transferring them to project managers.
Customer service advisor at Instant Brands
May 1, 2020 - August 31, 2021Provide customer service via inbound calls and emails.
Administration Officer (contract) at RBC
April 1, 2018 - August 31, 2018Transfer customers’ financial products from other banking institutions to RBC.
Billing and Contract Administrator at Francotyp Postalia Canada
January 1, 2018 - April 30, 2018Administer new contracts and renewals; handle billing and collections.
Corporate Lending Officer (contract) at ING bank
August 1, 2016 - March 31, 2017Administer new credit lines and renewals.
Customer Care Representative (contract) at PFS Web
November 1, 2015 - June 30, 2016Provide customer service via inbound calls and emails.
Education
Bachelor Degree in International Trade at HELMo University College
January 1, 2011 - January 1, 2014Qualifications
Industry Experience
Retail, Professional Services, Wholesale & Distribution, Transportation & Logistics, Education, Financial Services, Media & Entertainment, Software & Internet, Consumer Goods
Experience Level
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