Manager-Information and Document Management Services with experience leading enterprise ICT projects, improving information security and accessibility, and building governance frameworks for information management. I manage multi-disciplinary teams, enforce policies and KPIs, and deliver systems that support compliance and operational continuity across government and telecommunications environments. I specialize in enterprise content and records management, data migration and integration, business intelligence/data analytics requirements, and oversight of public-facing content. I work closely with legal, technical, and executive stakeholders to plan, procure, and deliver solutions within budget while strengthening data governance and service provider data security.

Amrickha Ramsumair

Manager-Information and Document Management Services with experience leading enterprise ICT projects, improving information security and accessibility, and building governance frameworks for information management. I manage multi-disciplinary teams, enforce policies and KPIs, and deliver systems that support compliance and operational continuity across government and telecommunications environments. I specialize in enterprise content and records management, data migration and integration, business intelligence/data analytics requirements, and oversight of public-facing content. I work closely with legal, technical, and executive stakeholders to plan, procure, and deliver solutions within budget while strengthening data governance and service provider data security.

Available to hire

Manager-Information and Document Management Services with experience leading enterprise ICT projects, improving information security and accessibility, and building governance frameworks for information management. I manage multi-disciplinary teams, enforce policies and KPIs, and deliver systems that support compliance and operational continuity across government and telecommunications environments.

I specialize in enterprise content and records management, data migration and integration, business intelligence/data analytics requirements, and oversight of public-facing content. I work closely with legal, technical, and executive stakeholders to plan, procure, and deliver solutions within budget while strengthening data governance and service provider data security.

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Work Experience

Records and Document Control Manager at Urban Development Corporation of Trinidad and Tobago (UDECOTT)
January 1, 2012 - January 1, 2012
Managed the Information Services department with responsibility for departmental vision, financial planning/budgeting, procurement, and human resource matters, as well as project management. Provided strategic direction for the security and management of organizational information assets through a defined governance framework. Established an enterprise-wide records and information management program and led restructuring of an electronic document management system. Led and completed a highly sensitive digitization project in conjunction with the Trinidad and Tobago Police during an ongoing investigation.
Manager- Information and Document Management Services at Telecommunications Authority of Trinidad and Tobago (TATT)
January 1, 2012 - Present
Manage enterprise-wide ICT projects from business analysis and technical specifications to tender evaluation, recommended bidder presentation to the Board Tenders Committee, delivery within budget, and implementation. Lead multi-disciplinary needs assessments and develop technical specifications. Oversee the Information Services department including policies and procedures, KPIs, financial planning/budgeting, procurement, human resource matters, and project management. Collaborate with corporate lawyers to ensure legal and regulatory compliance. Led strategic replacement of a content management system to remediate information security and accessibility gaps, including mapping 14 years of legacy data to a new solution and spearheading data migration and integration with international stakeholders. Provided strategic direction for an enterprise-wide data management program and developed the organization’s governance framework for information management and services, ensuring local and
Consultant (Information Management Services) at Lorson Resources Limited
January 1, 2008 - December 31, 2011
Provided information management services focused on enterprise content management, digital transformation, information governance, data security, and business continuity. Led projects including data conversion, information architecture, data migration, digitization of plant documentation, design and implementation of EDMS, data cleansing, and information governance for clients such as British Gas, Methanex Trinidad, PCS Nitrogen, Lake Asphalt of T&T, Atlantic LNG, Phoenix Park Gas Processors, Unit Trust Corporation, and various government ministries.
Project Coordinator at Market Space Limited (ICC Cricket World Cup Project)
April 1, 2006 - December 31, 2007
Coordinated merchandising activities in collaboration with the concession holder, the Local Organizing Committee (LOC), and the International Cricket Council (ICC) as part of the ICC Cricket World Cup project.
Helpdesk Analyst at West Indian Tobacco
January 1, 2003 - December 31, 2005
Provided IT support across the Caribbean and Central America. Assisted with implementation and upgrade projects, including domain integration between Caribbean and Central America.
Training Assistant at Amalgamated Security Services
January 1, 2001 - December 31, 2003
Provided training to in-house staff.

Education

International Masters in Business Administration (IMBA) at Arthur Lok Jack Graduate School of Business
January 1, 2017 - January 1, 2017
BSc in Information Technology at University of Hertfordshire
January 1, 2012 - January 1, 2012
Advanced Diploma in Computer Science at Association of Computer Professionals
January 1, 2011 - January 1, 2011

Qualifications

Master Certification in Enterprise Content Management
January 1, 2010 - January 1, 2010
Business Intelligence and Data Analytics (training/workshop)
January 11, 2030 - August 27, 2026
Big data governance (training/workshop)
January 11, 2030 - August 27, 2026
Cybersecurity Fundamentals (training/workshop)
January 11, 2030 - August 27, 2026
Telecommunications Regulation Training
January 11, 2030 - August 27, 2026
Public Key Infrastructure
January 11, 2030 - August 27, 2026
Dealing with Difficult People
January 11, 2030 - August 27, 2026
Document Control (Records and Information Professional Series)
January 11, 2030 - August 27, 2026
Imaging & Electronic Document Management
January 11, 2030 - August 27, 2026
Managing Electronic Records in Corporate Records & Information Management Systems
January 11, 2030 - August 27, 2026
Corporate RIM Governance Policies – Developing Records & Information Management Procedures
January 11, 2030 - August 27, 2026
Sharepoint Practitioner’s Course (organization customized)
January 11, 2030 - August 27, 2026
Establishing & Managing Successful Records Management Programs
January 11, 2030 - August 27, 2026
Managing Records for the Courts and Law Applications
January 11, 2030 - August 27, 2026
Getting Organized – Files & Records
January 11, 2030 - August 27, 2026
Records Classification, Retention and Disposition
January 11, 2030 - August 27, 2026

Industry Experience

Telecommunications, Government, Professional Services

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