Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Front Office Head with hands-on experience across hospitality, night audits, guest relations, and daily operational leadership. Adept at driving brand visibility through marketing support, managing accurate reporting, and supervising teams to deliver exceptional service standards. Previously worked in retail and merchandising roles including bakery & deli support, product merchandising, inventory coordination, and promotional activations as a brand ambassador. Known for multi-tasking, maintaining hygiene and quality standards, balancing operational accuracy with customer satisfaction, and adapting quickly to fast-paced environments.…Front Office Head with hands-on experience across hospitality, night audits, guest relations, and daily operational leadership. Adept at driving brand visibility through marketing support, managing accurate reporting, and supervising teams to deliver exceptional service standards. Previously worked in retail and merchandising roles including bakery & deli support, product merchandising, inventory coordination, and promotional activations as a brand ambassador. Known for multi-tasking, maintaining hygiene and quality standards, balancing operational accuracy with customer satisfaction, and adapting quickly to fast-paced environments.

Paul Kiarie

Merchandiser, Front-End Developer, Event Visualizer, +1





Front Office Head with hands-on experience across hospitality, night audits, guest relations, and daily operational leadership. Adept at driving brand visibility through marketing support, managing accurate reporting, and supervising teams to deliver exceptional service standards. Previously worked in retail and merchandising roles including bakery & deli support, product merchandising, inventory coordination, and promotional activations as a brand ambassador. Known for multi-tasking, maintaining hygiene and quality standards, balancing operational accuracy with customer satisfaction, and adapting quickly to fast-paced environments.…Front Office Head with hands-on experience across hospitality, night audits, guest relations, and daily operational leadership. Adept at driving brand visibility through marketing support, managing accurate reporting, and supervising teams to deliver exceptional service standards. Previously worked in retail and merchandising roles including bakery & deli support, product merchandising, inventory coordination, and promotional activations as a brand ambassador. Known for multi-tasking, maintaining hygiene and quality standards, balancing operational accuracy with customer satisfaction, and adapting quickly to fast-paced environments.

Available to hire

Front Office Head with hands-on experience across hospitality, night audits, guest relations, and daily operational leadership. Adept at driving brand visibility through marketing support, managing accurate reporting, and supervising teams to deliver exceptional service standards.

Previously worked in retail and merchandising roles including bakery & deli support, product merchandising, inventory coordination, and promotional activations as a brand ambassador. Known for multi-tasking, maintaining hygiene and quality standards, balancing operational accuracy with customer satisfaction, and adapting quickly to fast-paced environments.

Skills

Experience Level

Expert

Expert

Intermediate

Beginner

Work Experience

Front Office Head at Bonyuz Hotel Limited

December 19, 2025 - Present

Direct daily front office operations, supervise staff, manage guest relations, and ensure exceptional service standards. Perform comprehensive night audits including financial reconciliation, system checks, and preparation of daily reports to support accurate revenue management. Lead marketing efforts by creating promotional campaigns, managing social media and online presence, and supporting sales initiatives to increase occupancy and revenue. Balance multi-functional responsibilities to deliver operational efficiency, financial accuracy, and brand growth.

Front Office Head at Boynuz Hotel Limited

December 19, 2025 - Present

Directed daily front office operations, supervised staff, managed guest relations, and ensured exceptional service standards. Conducted comprehensive night audits including financial reconciliation and system checks, and prepared daily reports to support accurate revenue management. Led marketing efforts by creating promotional campaigns, managing social media and online presence, and supporting sales initiatives to increase occupancy and revenue. Balanced multiple responsibilities while maintaining accuracy and professionalism in fast-paced environments.

General Assistant (Bakery & Deli) at Quick Mart Limited

April 4, 2022 - December 31, 2023

Provided excellent customer service in the bakery and deli section, assisting customers with product selection, recommendations, and orders. Prepared and packaged fresh bakery goods, sandwiches, salads, and deli products while maintaining food safety and hygiene standards. Managed stock levels through deliveries, FIFO rotation, and restocking shelves and display counters to ensure product availability. Operated bakery and deli equipment safely (ovens, slicers, weighing scales) and maintained cleanliness and organization of the work area, equipment, and display units in line with health and safety regulations. Supported daily operations including cash transactions, processing sales, and assisting with opening/closing procedures when required.

General Assistant (Bakery & Deli) at Quickmart Limited

April 4, 2022 - December 31, 2023

Provided excellent customer service in the bakery and deli section, helping customers with product selection, recommendations, and orders. Prepared and packaged fresh bakery goods, sandwiches, salads, and deli products while maintaining high food safety and hygiene standards. Managed stock levels by receiving deliveries, rotating inventory (FIFO), and restocking shelves and display counters. Operated bakery and deli equipment safely including ovens, slicers, and weighing scales. Maintained cleanliness and organized work areas in line with health and safety regulations, and supported daily operations including cash transactions and processing sales when required.

Assistant Merchandiser at Glacier Products Limited

March 5, 2021 - December 8, 2021

Assisted in planning and executing product displays and planograms to drive sales and improve brand visibility. Monitored inventory levels and coordinated stock replenishment to ensure product availability. Supported sales analysis and promotional activities to optimize merchandising performance, working closely with internal teams to maintain consistent product presentation across outlets.

Brand Ambassador at Samsung Galaxy Company

February 8, 2020 - August 14, 2020

Represented Samsung Galaxy smart phones during promotional events and activations. Educated customers on key features, camera capabilities, performance, and benefits of the devices. Interacted with potential buyers, answered product questions, and created positive brand awareness. Promoted special offers and new model launches to drive sales until activities were suspended due to end of engagement period.