I’m Rumana Mehzabeen, an accomplished Senior Business Analyst and Web Content Writer with a strong track record of turning business needs into clear documentation and high-quality content. I’ve worked across business analysis, requirements planning, and content production—writing blogs, articles, website content, and also supporting deliverables like wireframes and QA for e-learning modules. In addition to content creation, I bring solid coordination and executive support experience from nonprofit and institutional settings. I’ve coordinated strategy workshops, organizational transformation support, and high-profile events, while also developing training modules and admissions communication materials. I’m now excited to keep combining structured analysis with engaging writing and dependable project coordination.

Rumana Mehzabeen

I’m Rumana Mehzabeen, an accomplished Senior Business Analyst and Web Content Writer with a strong track record of turning business needs into clear documentation and high-quality content. I’ve worked across business analysis, requirements planning, and content production—writing blogs, articles, website content, and also supporting deliverables like wireframes and QA for e-learning modules. In addition to content creation, I bring solid coordination and executive support experience from nonprofit and institutional settings. I’ve coordinated strategy workshops, organizational transformation support, and high-profile events, while also developing training modules and admissions communication materials. I’m now excited to keep combining structured analysis with engaging writing and dependable project coordination.

Available to hire

I’m Rumana Mehzabeen, an accomplished Senior Business Analyst and Web Content Writer with a strong track record of turning business needs into clear documentation and high-quality content. I’ve worked across business analysis, requirements planning, and content production—writing blogs, articles, website content, and also supporting deliverables like wireframes and QA for e-learning modules.

In addition to content creation, I bring solid coordination and executive support experience from nonprofit and institutional settings. I’ve coordinated strategy workshops, organizational transformation support, and high-profile events, while also developing training modules and admissions communication materials. I’m now excited to keep combining structured analysis with engaging writing and dependable project coordination.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Advanced

Work Experience

Freelancer, Senior Business Analyst, Web Content Writer at Upwork (Freelancer)
January 1, 2022 - January 1, 2026
Conduct business analysis to support service optimization and continuous improvement. Prepare BRD and SOW documents and provide QA support for e-learning modules developed on WordPress for a US-based legal firm. Deliver writing projects including blogs, articles, book reviews, website content, and wireframe design, and support beta-reading.
Coordinator - Executive Office at Plan International Bangladesh
January 1, 2017 - January 1, 2021
Coordinated business operations, communications, and executive-office project coordination support. Supported country strategy development workshops, organizational transformation management, and high-profile events. Produced high-impact memos, letters, and reports for internal and external communications.
Consultant Author (English in Action - EIA) Project at English in Action (EIA) Project
January 1, 2012 - December 31, 2015
Developed activity-based teacher language training modules and audio scripts in English and Bengali. Collaborated with training experts from Open University UK and the material development team of the English in Action project to support structured learning resources.
Consultant Author at English in Action (EIA) Project
January 1, 2012 - January 1, 2015
Developed activity-based teacher language training modules and audio scripts in English and Bengali, working with accelerated training experts from the Open University UK and the material development team of the English in Action project.
Deputy Manager – Coordination at ActionAid Bangladesh
January 1, 2012 - January 1, 2015
Provided executive support to senior leadership including scheduling, travel logistics, and external communications. Coordinated communication deliverables supporting leadership priorities.
Senior Admissions Officer at Asian University for Women
January 1, 2008 - January 1, 2010
Developed admission literature, advertisements, admission letters, and communication materials. Served as admissions focal for planning and organizing large-scale events including open days, conferences, seminars, and workshops.

Education

Master of Education at BRAC University
January 11, 2030 - August 28, 2026
MBA (Human Resource Management) at Independent University Bangladesh (IUB)
January 11, 2030 - August 28, 2026
MA (English) at University of Chittagong
January 11, 2030 - August 28, 2026
BA (Hons.) (English) at University of Chittagong
January 11, 2030 - August 28, 2026
HSC (Science) at Govt. Haji Mohammad Mohshin College
January 11, 2030 - August 28, 2026
SSC (Science) at Dr. Khastagir Govt. Girls’ High School
January 11, 2030 - August 28, 2026
Master of Education (MEd) at BRAC University
January 11, 2030 - August 28, 2026
MBA at Independent University Bangladesh (IUB)
January 11, 2030 - August 28, 2026
MA at University of Chittagong
January 11, 2030 - August 28, 2026
BA (Hons.) at University of Chittagong
January 11, 2030 - August 28, 2026
HSC (Science) at Govt. Haji Mohammad Mohshin College
January 11, 2030 - August 28, 2026
SSC (Science) at Dr. Khastagir Govt. Girls’ High School
January 11, 2030 - August 28, 2026

Qualifications

Google Business Intelligence Professional Certificate
September 1, 2025 - August 28, 2026
Google Data Analytics Professional Certificate
June 1, 2025 - August 28, 2026
PRINCE2 Foundation
January 11, 2030 - August 28, 2026
ITIL Foundation
January 11, 2030 - August 28, 2026
Safeguarding Essentials
January 11, 2030 - August 28, 2026
Safeguarding for children and young people workshop (Plan Academy)
January 1, 2020 - August 28, 2026
Gender Responsive Safeguarding workshop (Plan International Bangladesh)
January 1, 2021 - August 28, 2026
Safeguarding for children and young people workshop (Plan International Bangladesh)
January 1, 2019 - January 1, 2020
Child Protection training (Plan International Bangladesh)
January 1, 2018 - January 1, 2019
Human Rights-based Approach (HRBA) Workshop (ActionAid Bangladesh)
January 1, 2015 - August 28, 2026
Myer-Briggs Personality Type Indicator (MBTI) model workshop (Asian University for Women)
January 1, 2008 - August 28, 2026
Google Business Intelligence Professional Certificate
September 1, 2025 - August 28, 2026
Google Data Analytics Professional Certificate
June 1, 2025 - August 28, 2026
PRINCE2 Foundation - Project Management
January 11, 2030 - August 28, 2026
ITIL Foundation – IT Service Management
January 11, 2030 - August 28, 2026
Safeguarding Essentials
January 11, 2030 - August 28, 2026
Safeguarding for children and young people workshop (Plan Academy)
January 1, 2020 - August 28, 2026
Gender Responsive Safeguarding workshop (Plan International Bangladesh)
January 1, 2021 - August 28, 2026
Safeguarding for children and young people workshop (Plan International Bangladesh)
January 1, 2019 - January 1, 2020
Child Protection training (Plan International Bangladesh)
January 1, 2018 - January 1, 2019
Human Rights-based Approach (HRBA) Workshop (ActionAid Bangladesh)
January 1, 2015 - August 28, 2026
Myer-Briggs Personality Type Indicator (MBTI) model workshop (Asian University for Women)
January 1, 2008 - August 28, 2026

Industry Experience

Professional Services, Education, Non-Profit Organization, Media & Entertainment, Government

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

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