I’m a UI/UX and product designer with 5+ years of experience designing scalable design systems and high-fidelity interactive prototypes for enterprise SaaS and healthcare experiences. I specialize in translating complex technical requirements into intuitive interfaces using Figma, ProtoPie, and React.js—helping teams improve conversion, task success, and overall product usability. I also focus heavily on accessibility and research-led optimization, including WCAG 2.1 Level AA audits and AI-driven user research. Through cross-functional collaboration with product and engineering, I’ve led improvements across onboarding, checkout, and AI-powered workflows, driving measurable gains in accessibility coverage and user outcomes.

DIVYA RAGIPANI

I’m a UI/UX and product designer with 5+ years of experience designing scalable design systems and high-fidelity interactive prototypes for enterprise SaaS and healthcare experiences. I specialize in translating complex technical requirements into intuitive interfaces using Figma, ProtoPie, and React.js—helping teams improve conversion, task success, and overall product usability. I also focus heavily on accessibility and research-led optimization, including WCAG 2.1 Level AA audits and AI-driven user research. Through cross-functional collaboration with product and engineering, I’ve led improvements across onboarding, checkout, and AI-powered workflows, driving measurable gains in accessibility coverage and user outcomes.

Available to hire

I’m a UI/UX and product designer with 5+ years of experience designing scalable design systems and high-fidelity interactive prototypes for enterprise SaaS and healthcare experiences. I specialize in translating complex technical requirements into intuitive interfaces using Figma, ProtoPie, and React.js—helping teams improve conversion, task success, and overall product usability.

I also focus heavily on accessibility and research-led optimization, including WCAG 2.1 Level AA audits and AI-driven user research. Through cross-functional collaboration with product and engineering, I’ve led improvements across onboarding, checkout, and AI-powered workflows, driving measurable gains in accessibility coverage and user outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

UI/UX Designer at Walgreens
January 1, 2025 - Present
Architected a component-based design system in Figma (auto-layout and variants) to standardize UI across web and mobile, reducing design-to-development handoff time by 40%. Led a site-wide WCAG 2.1 Level AA accessibility audit by implementing high-contrast palettes and screen-reader-friendly navigation, increasing the accessible user base by 15%. Designed a conversational AI interface and created responsive wireframes/prototypes to reduce campaign setup time by an estimated 20% while improving task completion in usability testing. Built logic-based micro-interaction and ProtoPie/Framer prototypes to enable realistic user testing for prescription tracking prior to engineering deployment. Used Google Analytics and heatmaps to identify checkout funnel friction, driving a UI overhaul that increased successful transactions by 12% in the first quarter. Partnered with frontend engineers using Zeplin/Jira and delivered CSS/React-ready specifications for pixel-perfect implementation.
UI/UX Designer at Citus Infotech
January 1, 2020 - June 1, 2023
Designed responsive web and mobile SaaS interfaces with Figma and Adobe XD, improving user onboarding completion by 31% through clearer hierarchy and simplified interaction flows. Restructured site mapping and navigation for a high-traffic e-commerce client using card sorting and tree testing to reduce bounce rates by 22%. Conducted 20+ user interviews and contextual inquiries to create data-backed personas and guide design decisions. Performed heuristic evaluations on legacy platforms, identifying 45+ usability issues and implementing a phased redesign that improved overall system usability scores by 30%. Built mobile-first responsive strategies across 10+ breakpoints, and created functional HTML/CSS/JavaScript prototypes to communicate technical constraints to stakeholders, reducing post-design revisions by 20%. Ran moderated and unmoderated usability tests (Looker and Maze), synthesizing findings into iterations that increased NPS by 15 points.

Education

Master of Science in Information Technology at Campbellsville University
August 1, 2023 - May 1, 2025
Master of Science in Information Technology at Campbellsville University
August 1, 2023 - May 1, 2025
Master of Science in Information Technology at Campbellsville University
August 1, 2023 - May 1, 2025
Master of Science in Information Technology at Campbellsville University, Louisville, United States
August 1, 2023 - May 1, 2025

Qualifications

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Industry Experience

Software & Internet, Healthcare, Retail, Professional Services, Financial Services