I’m Jiwon Kim, a junior marketer who enjoys turning social media stories into measurable results. I’ve supported campaigns through hands-on content creation (Canva, Adobe Premiere Pro, Photoshop) and audience engagement work on platforms like YouTube and Instagram, using clear CTAs and data insights to improve performance.

Jiwon Kim

I’m Jiwon Kim, a junior marketer who enjoys turning social media stories into measurable results. I’ve supported campaigns through hands-on content creation (Canva, Adobe Premiere Pro, Photoshop) and audience engagement work on platforms like YouTube and Instagram, using clear CTAs and data insights to improve performance.

Available to hire

I’m Jiwon Kim, a junior marketer who enjoys turning social media stories into measurable results. I’ve supported campaigns through hands-on content creation (Canva, Adobe Premiere Pro, Photoshop) and audience engagement work on platforms like YouTube and Instagram, using clear CTAs and data insights to improve performance.

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Work Experience

Visual Merchandising Project (Volunteer) at Gumtree Greys
July 1, 2026 - Present
Produced conversion-focused Instagram Reels and used professional product photography to showcase items and drive visual merchandising results. Delivered downloadable and reusable ad assets adopted across multiple channels, contributing to a complete sold-out of Etsy inventory.
Social Media & Content (Volunteer) at Love A Greyhound Inc
July 1, 2026 - Present
Monitored real-time campaign performance and turned around a stagnant initiative by increasing engagement from 54% to 77%, supporting the raising of $2,300 toward a $3,000 goal through data-driven tracking. Built high-engagement carousel content in Canva using structured narratives and empathy-led storytelling. Planned urgent and strategic calls-to-action to generate strong community responses, including direct inquiries, pet-supply donations, and requests for re-promotions of events.
Content Creator & Social Media Strategist (Self-managed Project)
January 1, 2024 - Present
Managed end-to-end production of high-engagement video content using Adobe Premiere Pro and Photoshop, from planning through post-production. Built multi-channel strategies that scaled across two platforms to a combined audience of 3.3K+ subscribers. Developed globally targeted content, transitioning from a Korea-focused dog care channel to an internationally aimed Instagram presence. Used analytics to refine scripts and visual hooks to maximize CTR and organic growth, tailoring content to different demographics such as language-learning enthusiasts and international pet lovers.
Retail Customer Service Officer at Australia Post
April 1, 2023 - July 1, 2023
Accurately managed high-value transactions and handled cash, cheques, credit cards, and EFTPOS with precision and efficiency. Assisted customers with mail and parcel lodgements while delivering excellent customer service. Took passport photos using a DSLR camera to ensure compliance with official standards.
Front Of House Staff at Hikaru Sushi
July 1, 2022 - December 1, 2022
Prepared beverages and served food, handling cash, credit cards, and EFTPOS. Managed an Instagram account by uploading events and menu updates. Created content for the Instagram account using Canva.
Administrative Assistant at Brisbane Seniors Online
July 1, 2022 - March 1, 2023
Supported seniors over the phone with general enquiries and responded via email to clients and Hub coordinators. Renewed memberships, registered new members, and recorded member data. Performed data entry in Excel to maintain accurate records.
Sushi Maker at Sushi Izu
September 1, 2020 - May 1, 2022
Prepared sushi rolls, aburi, and poke bowls promptly while maintaining a clean and tidy workspace. Took platter orders over the phone and provided excellent customer service.
Room Attendant at City Oasis Inn
September 1, 2019 - March 1, 2020
Used appropriate cleaning chemicals and equipment to clean studios, bedrooms, pet-friendly rooms, cottages, and common areas. Delivered exceptional customer service while working efficiently in 37°C heat, completing a room cleaning within 30 minutes.

Education

Certificate III in Information Technology at TAFE Queensland
January 1, 2025 - January 1, 2025
Certificate III in Business (Customer Engagement) at iH Brisbane
January 1, 2022 - January 1, 2022
Diploma in International Business at Baewha Women's University
January 1, 2019 - January 1, 2019
Certificate III in Information Technology at TAFE Queensland
January 1, 2025 - January 1, 2025
Certificate III in Business (Customer Engagement) at IHi Brisbane
January 1, 2022 - January 1, 2022
Diploma in International Business at Baewha Women’s University
January 1, 2019 - January 1, 2019

Qualifications

Certificate III
January 11, 2030 - August 29, 2026

Industry Experience

Retail, Media & Entertainment, Education, Non-Profit Organization, Software & Internet