I’m Francesca Sala, a results-driven project and eCommerce professional with 10+ years of experience leading digital projects and brand eCommerce in international environments. I combine a strong business mindset with structured planning, release roadmaps, and stakeholder coordination to improve customer experience, performance, and operational efficiency. I’m comfortable working across cross-functional teams—balancing timelines, scope, risks, and resources—while using data analysis to support decisions and clear communication. From omnichannel and marketplaces to CRM and digital marketing, I focus on measurable outcomes that align marketing, technical teams, and business stakeholders.

Francesca Sala

I’m Francesca Sala, a results-driven project and eCommerce professional with 10+ years of experience leading digital projects and brand eCommerce in international environments. I combine a strong business mindset with structured planning, release roadmaps, and stakeholder coordination to improve customer experience, performance, and operational efficiency. I’m comfortable working across cross-functional teams—balancing timelines, scope, risks, and resources—while using data analysis to support decisions and clear communication. From omnichannel and marketplaces to CRM and digital marketing, I focus on measurable outcomes that align marketing, technical teams, and business stakeholders.

Available to hire

I’m Francesca Sala, a results-driven project and eCommerce professional with 10+ years of experience leading digital projects and brand eCommerce in international environments. I combine a strong business mindset with structured planning, release roadmaps, and stakeholder coordination to improve customer experience, performance, and operational efficiency.

I’m comfortable working across cross-functional teams—balancing timelines, scope, risks, and resources—while using data analysis to support decisions and clear communication. From omnichannel and marketplaces to CRM and digital marketing, I focus on measurable outcomes that align marketing, technical teams, and business stakeholders.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner

Language

Italian
Fluent
English
Advanced
French
Advanced
Spanish; Castilian
Intermediate

Work Experience

Ecommerce Junior Project Manager at The North Face, a VF Company
January 1, 2020 - May 1, 2026
Spearheaded digital platform optimization and operational enhancements for The North Face EMEA. Coordinated website improvements to enhance customer experience and performance, and developed/executed project plans and release roadmaps aligned with business needs. Managed timelines, priorities, scope, risks, and stakeholder expectations while overseeing resource allocation, budget tracking, and quality assurance. Contributed to marketing strategies and technical architecture planning, and used data analysis to drive decisions and support communication.
E-commerce Assistant Intern at Pianoforte Group
May 1, 2016 - October 1, 2016
Supported eCommerce and digital-related activities within the group, assisting with day-to-day tasks related to online operations and coordination.
Junior Brand E-Commerce Manager at Pianoforte Group (Yamamay, Carpisa, Jaked)
January 1, 2016 - December 31, 2019
In charge of worldwide eCommerce for the Jaked brand, covering operations, digital marketing, CRM, omnichannel coordination, content production, and marketplace management. Reported to the Group Digital Director and previously managed Social Media activities, supporting brand visibility and digital execution across channels.
Social Media Supervisor Intern at RSI
September 1, 2015 - December 1, 2015
Assisted with social media supervision activities, supporting content and channel coordination as an intern.
Assistant for Open Doors at Locarno Film Festival
June 1, 2015 - August 1, 2015
Provided support for Open Doors activities during the Locarno Film Festival.
Sales Assistant at Clarks
March 1, 2015 - June 1, 2015
Supported retail sales operations as a sales assistant.
Editor at L'Universo Giornale Studentesco
April 1, 2014 - August 1, 2015
Worked as an editor for a student newspaper, supporting content production and editorial processes.
Assistant Merchandiser at TCS S.r.l.
June 1, 2013 - November 1, 2013
Assisted merchandising activities, supporting product presentation and store coordination.

Education

MSc in Media Management at USI – Università della Svizzera italiana
January 1, 2013 - January 1, 2016
BSc in Communication Sciences at USI – Università della Svizzera italiana
January 1, 2010 - January 1, 2013
Scientific Degree at Liceo Scientifico Paolo Giovio
January 1, 2005 - January 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner