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I’m an aspiring writer and copywriter who loves turning complex business information into clear, reader-friendly content. With a strong foundation in English from a TEFL Diploma and over 10 years of experience in business documentation, reports, and procedures, I focus on accuracy, structure, and professional communication that suits real audiences. Although I’m starting my writing career, I bring practical experience in proofreading and strengthening written records through careful review for consistency and completeness. I’m excited to build a portfolio in areas like website and blog content, business writing, email copy, product descriptions, and editing, while continuing to learn, take feedback, and refine my style for different brands and goals.…I’m an aspiring writer and copywriter who loves turning complex business information into clear, reader-friendly content. With a strong foundation in English from a TEFL Diploma and over 10 years of experience in business documentation, reports, and procedures, I focus on accuracy, structure, and professional communication that suits real audiences. Although I’m starting my writing career, I bring practical experience in proofreading and strengthening written records through careful review for consistency and completeness. I’m excited to build a portfolio in areas like website and blog content, business writing, email copy, product descriptions, and editing, while continuing to learn, take feedback, and refine my style for different brands and goals.

SHAISTHA SAIB

Copywriter, Script Supervisor, Writer, +1

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I’m an aspiring writer and copywriter who loves turning complex business information into clear, reader-friendly content. With a strong foundation in English from a TEFL Diploma and over 10 years of experience in business documentation, reports, and procedures, I focus on accuracy, structure, and professional communication that suits real audiences. Although I’m starting my writing career, I bring practical experience in proofreading and strengthening written records through careful review for consistency and completeness. I’m excited to build a portfolio in areas like website and blog content, business writing, email copy, product descriptions, and editing, while continuing to learn, take feedback, and refine my style for different brands and goals.…I’m an aspiring writer and copywriter who loves turning complex business information into clear, reader-friendly content. With a strong foundation in English from a TEFL Diploma and over 10 years of experience in business documentation, reports, and procedures, I focus on accuracy, structure, and professional communication that suits real audiences. Although I’m starting my writing career, I bring practical experience in proofreading and strengthening written records through careful review for consistency and completeness. I’m excited to build a portfolio in areas like website and blog content, business writing, email copy, product descriptions, and editing, while continuing to learn, take feedback, and refine my style for different brands and goals.

Available to hire

I’m an aspiring writer and copywriter who loves turning complex business information into clear, reader-friendly content. With a strong foundation in English from a TEFL Diploma and over 10 years of experience in business documentation, reports, and procedures, I focus on accuracy, structure, and professional communication that suits real audiences.

Although I’m starting my writing career, I bring practical experience in proofreading and strengthening written records through careful review for consistency and completeness. I’m excited to build a portfolio in areas like website and blog content, business writing, email copy, product descriptions, and editing, while continuing to learn, take feedback, and refine my style for different brands and goals.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Beginner

Beginner

Beginner

Language

English

Fluent

Urdu

Beginner

Afrikaans

Beginner

Arabic

Beginner

Work Experience

Warranty Administrator at Audi Centre Mbombela

June 1, 2021 - Present

Auditing internal warranty processes to meet Audi South Africa requirements; costing and budgeting invoices daily; finalizing and managing significant paperwork and filing; collecting payments for extended plans; overseeing warranty workflow from submission to order fulfillment and controlling claim cancellations; maintaining customer/parts databases; drafting internal memos; scheduling meetings; supervising clerks and training new staff; managing front office operations and supporting service manager duties; handling customer complaints and applying quality control to procedures.

Claims Administrator at IUA Business Solutions

November 1, 2019 - January 31, 2021

Intimated claims correctly and accurately; attached all supporting documents to claims on CADi; managed emails, faxes, and correspondence to facilitate claims processing; handled telephonic queries professionally and efficiently; followed up to obtain outstanding documentation; managed overflow inbound calls; confirmed policy status on CADi (active policy and premiums up to date); checked for additional policies administered by IUA and advised relevant departments; provided proactive feedback to stakeholders; escalated urgent issues to the Claims Manager; updated CADi accurately to ensure complete and high-quality system data.