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I’m Patricia Ruffin, and I bring over 20 years of customer service experience in fast-paced, high-volume environments. I’m a strong listener and communicator who enjoys helping people solve problems quickly, stay organized, and feel supported—whether I’m assisting clients directly or coordinating behind the scenes to keep work moving smoothly. I’ve also built leadership experience through multiple roles, including training others on computer usage and managing daily operations as an owner of an online art gallery. I enjoy learning new processes, using tools like Microsoft Office and Excel to stay accurate and efficient, and applying critical thinking and good judgment to achieve goals.…I’m Patricia Ruffin, and I bring over 20 years of customer service experience in fast-paced, high-volume environments. I’m a strong listener and communicator who enjoys helping people solve problems quickly, stay organized, and feel supported—whether I’m assisting clients directly or coordinating behind the scenes to keep work moving smoothly. I’ve also built leadership experience through multiple roles, including training others on computer usage and managing daily operations as an owner of an online art gallery. I enjoy learning new processes, using tools like Microsoft Office and Excel to stay accurate and efficient, and applying critical thinking and good judgment to achieve goals.

Patricia A. Ruffin

Presenter, Project Manager, Production Manager, +1

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I’m Patricia Ruffin, and I bring over 20 years of customer service experience in fast-paced, high-volume environments. I’m a strong listener and communicator who enjoys helping people solve problems quickly, stay organized, and feel supported—whether I’m assisting clients directly or coordinating behind the scenes to keep work moving smoothly. I’ve also built leadership experience through multiple roles, including training others on computer usage and managing daily operations as an owner of an online art gallery. I enjoy learning new processes, using tools like Microsoft Office and Excel to stay accurate and efficient, and applying critical thinking and good judgment to achieve goals.…I’m Patricia Ruffin, and I bring over 20 years of customer service experience in fast-paced, high-volume environments. I’m a strong listener and communicator who enjoys helping people solve problems quickly, stay organized, and feel supported—whether I’m assisting clients directly or coordinating behind the scenes to keep work moving smoothly. I’ve also built leadership experience through multiple roles, including training others on computer usage and managing daily operations as an owner of an online art gallery. I enjoy learning new processes, using tools like Microsoft Office and Excel to stay accurate and efficient, and applying critical thinking and good judgment to achieve goals.

Available to hire

I’m Patricia Ruffin, and I bring over 20 years of customer service experience in fast-paced, high-volume environments. I’m a strong listener and communicator who enjoys helping people solve problems quickly, stay organized, and feel supported—whether I’m assisting clients directly or coordinating behind the scenes to keep work moving smoothly.

I’ve also built leadership experience through multiple roles, including training others on computer usage and managing daily operations as an owner of an online art gallery. I enjoy learning new processes, using tools like Microsoft Office and Excel to stay accurate and efficient, and applying critical thinking and good judgment to achieve goals.

Skills

Leadership

Microsoft Excel

Microsoft Office

Experience Level

Leadership

Expert

Microsoft Excel

Expert

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Owner at Rose' Art Gallery LLC

December 1, 2021 - Present

Owner of an online art gallery selling acrylic and oil artwork on framed and unframed wall decor.

Student at Metropolitan Community College

October 1, 2018 - August 1, 2020

Completed coursework toward an Associate Degree in Applied Science (General Studies).

Production Operator I at First Data

February 1, 2014 - October 1, 2018

Prepared correspondence for printing and mailing by reading production orders, folding and inserting materials into envelopes, sealing and opening envelopes by hand or machine, and ensuring correct addressing and postage. Managed supplies and supported production by clearing jams in sortation equipment, weighing packages or letters for proper postage using scales and rate charts, and verifying items were correctly marked and in suitable condition for processing. Trained and assisted staff with computer usage and supported day-to-day production tasks.

Home Care Specialist at 24 Hour Homecare Service

January 31, 2012 - January 31, 2014

Provided physical support to help patients complete daily activities such as getting out of bed, bathing, dressing, using the toilet, standing, walking, exercising, and participating in mobility tasks. Reviewed dietary restrictions, food allergies, and preferences to support appropriate meal plans, and measured/recorded food and fluid intake as well as urinary and other intake/output details to report changes to nursing or medical staff. Gathered information from caregivers, nurses, or physicians, documented observations of patient behavior and symptoms, reminded patients to take medications or supplements, provided social and emotional support, prepared and served food trays, changed bed linens, and transported patients to treatment or testing areas using wheelchairs, stretchers, or moveable beds.