I’m Vishwateja Surampudi, a performance-focused professional with experience leading weekly analytics, driving pod performance, and coaching teams to improve outcomes through clear goals and open communication. I’ve coordinated across departments to solve issues effectively, supported upskilling for new joiners and BQ/NB teams, and handled escalations with a calm, customer-first approach. Earlier in my career, I supported revenue growth by helping with up-sell opportunities, revenue control, and account relationship management, while also working on Google Ads strategy and ad performance for SEA & AU/NZ advertisers. I’m comfortable blending data-driven decision-making with strong stakeholder management—translating performance insights into practical improvements and ensuring targets are met through motivation, delegation, and continuous learning.

Vishwateja Surampudi

I’m Vishwateja Surampudi, a performance-focused professional with experience leading weekly analytics, driving pod performance, and coaching teams to improve outcomes through clear goals and open communication. I’ve coordinated across departments to solve issues effectively, supported upskilling for new joiners and BQ/NB teams, and handled escalations with a calm, customer-first approach. Earlier in my career, I supported revenue growth by helping with up-sell opportunities, revenue control, and account relationship management, while also working on Google Ads strategy and ad performance for SEA & AU/NZ advertisers. I’m comfortable blending data-driven decision-making with strong stakeholder management—translating performance insights into practical improvements and ensuring targets are met through motivation, delegation, and continuous learning.

Available to hire

I’m Vishwateja Surampudi, a performance-focused professional with experience leading weekly analytics, driving pod performance, and coaching teams to improve outcomes through clear goals and open communication. I’ve coordinated across departments to solve issues effectively, supported upskilling for new joiners and BQ/NB teams, and handled escalations with a calm, customer-first approach.

Earlier in my career, I supported revenue growth by helping with up-sell opportunities, revenue control, and account relationship management, while also working on Google Ads strategy and ad performance for SEA & AU/NZ advertisers. I’m comfortable blending data-driven decision-making with strong stakeholder management—translating performance insights into practical improvements and ensuring targets are met through motivation, delegation, and continuous learning.

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Work Experience

Pod Specialist at Regalix Inc
April 20, 2021 - September 20, 2025
Reviewed performance data every week to evaluate individual and pod effectiveness, and generated improvement ideas where appropriate. Coordinated with other departments to analyze and resolve problems, drove individual targets from assigned books, and supported BQ & Newbies ramp-up. Worked toward overall pod performance and contributed to upsell efforts, revenue control, and top agency/account relationship management. Handled difficult clients, de-escalated when needed, delegated targets within the team, motivated team members, identified training needs, and provided coaching. Maintained an inspiring team environment with open communication and ensured best practices were shared.
Account Strategist at Regalix Inc
February 1, 2019 - March 1, 2021
Provided Google Ads consultations for SEA & AU/NZ advertisers. Identified clients’ business requirements and formulated online marketing solutions for business development. Helped advertisers better utilize their campaign budgets. Built strong working relationships with advertisers and kept them informed about new product features.
Process Developer at GECapital
September 1, 2013 - August 1, 2015
Handled GECapital customer queries for credit card products via phone and email. Mentored new joiners and contributed to receiving multiple performance and training-related awards, including Regalix Best Award 2021 for being an extra miler (Q4 2021) and Regalix outstanding performer awards for Q1–Q4 2020. Also received GECapital training champ award and HSBC top performer award.
Customer Service Executive at HSBC
July 1, 2008 - May 1, 2012
Handled bank customer queries over the phone, cross-sold bank products including credit card insurance products, and supported retention by helping prevent customers from canceling cards and credit protection plans. Mentored new joiners during the onboarding phase.

Education

Master of Journalism & Mass Communication (Advertising) at Andhra University
January 1, 2013 - December 31, 2013
LLB at Andhra University
January 1, 2008 - December 31, 2008
Bachelor of Science (Computers) at Andhra University
January 1, 2004 - December 31, 2004
Customer Service Executive at H/SBC
July 1, 2008 - May 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Media & Entertainment