I’m a product design leader who blends user-centred thinking with AI-enhanced workflows to solve complex product problems end-to-end. Across startups and enterprise teams, I’ve helped translate research into clear product direction—mapping journeys, stress-testing concepts, and driving design systems that teams can build from confidently. I’m especially excited by integrating AI into discovery and delivery, including fact-checking AI outputs against source data and accelerating prototyping directly from design system definitions. I also enjoy mentoring designers, running workshops and retrospectives, and partnering closely with engineering and product to ship high-quality experiences across web and mobile.

Kiro Zhang

I’m a product design leader who blends user-centred thinking with AI-enhanced workflows to solve complex product problems end-to-end. Across startups and enterprise teams, I’ve helped translate research into clear product direction—mapping journeys, stress-testing concepts, and driving design systems that teams can build from confidently. I’m especially excited by integrating AI into discovery and delivery, including fact-checking AI outputs against source data and accelerating prototyping directly from design system definitions. I also enjoy mentoring designers, running workshops and retrospectives, and partnering closely with engineering and product to ship high-quality experiences across web and mobile.

Available to hire

I’m a product design leader who blends user-centred thinking with AI-enhanced workflows to solve complex product problems end-to-end. Across startups and enterprise teams, I’ve helped translate research into clear product direction—mapping journeys, stress-testing concepts, and driving design systems that teams can build from confidently.

I’m especially excited by integrating AI into discovery and delivery, including fact-checking AI outputs against source data and accelerating prototyping directly from design system definitions. I also enjoy mentoring designers, running workshops and retrospectives, and partnering closely with engineering and product to ship high-quality experiences across web and mobile.

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Work Experience

Senior product designer at Scannable
February 1, 2025 - Present
Integrated AI into discovery by aggregating user interviews, behaviour analytics, and internal communications, using Claude to identify core problems and prioritise features. Fact-checked AI outputs against source data for accuracy, created user-journey maps, and explored low-fidelity concepts while maintaining design systems. Used Claude, ChatGPT, and Gemini to stress test concepts, review copy, and validate design decisions. Leveraged Claude via MCP to read Figma and generate code-ready prototypes aligned with a predefined design system, alongside the standard Figma deliverables. Established an agile design workflow for a fast-paced startup, balancing high-quality UI/UX execution with rapid development cycles.
Senior product designer (freelance) at Upwork
April 1, 2024 - December 31, 2024
Worked with clients across fintech, healthcare, travel, and professional networking. Led multiple projects spanning app development, product concept exploration, and design system creation/optimisation, plus marketing rebranding initiatives. Delivered brand guidelines and websites, built designs and UX for loan application experiences, and supported itinerary creation for mobile products.
Senior product designer at Lightspeed Commerce
December 1, 2022 - April 1, 2024
Led design projects across the product lifecycle for mobile and web applications, integrating user needs, business goals, evidence/data, technical feasibility, and platform constraints. Facilitated reviews and discussions with product and developer teams to ensure solutions met or exceeded acceptance criteria. Hosted design workshops and retrospectives to drive continuous improvement and influence design across broader teams. Shipped initiatives such as stock transfer across outlets, product management on mobile, advanced stock-take solutions, and B2B integration.
Product manager at Mega Limited
May 1, 2022 - November 30, 2022
Built the product team and collaborated with leadership to develop product strategy.
Product manager / Built the product team at Mega Limited
May 1, 2022 - November 30, 2022
Built the product team and partnered with leadership to develop product strategy.
Product design lead at Mega Limited
January 1, 2019 - June 30, 2022
Led complex design projects across the product lifecycle and supported iterative development for web, mobile, desktop applications, and marketing platforms. Managed, mentored, and motivated a team of designers while ensuring high-quality delivery within strict deadlines. Delivered work such as video conferencing solutions, a new design system and dark theme, file-link and backup revamps, a referral programme, and settings improvements.
Product designer at Mega Limited
January 1, 2018 - January 31, 2019
Designed product experiences and supported delivery as part of the product design team.
Industrial product designer at Midea Group
August 1, 2010 - June 30, 2016
Worked as an industrial product designer.

Education

Google UX Design Specialisation at Google
January 11, 2030 - August 31, 2026
Master of Business Analysis at Victoria University of Wellington
January 11, 2030 - August 31, 2026
Bachelor’s degree in Industrial Design at Guangdong University of Technology
January 11, 2030 - August 31, 2026
Master of Business Analysis at Victoria University of Wellington, New Zealand
January 11, 2030 - August 31, 2026
Google UX Design Specialisation at Google
January 11, 2030 - August 31, 2026
Bachelor’s degree in Industrial Design at Guangdong University of Technology, Canton, China
January 11, 2030 - August 31, 2026
Master of Business Analysis at Victoria University of Wellington, New Zealand
January 1, 2020 - January 1, 2021
Bachelor’s degree in Industrial Design at Guangdong University of Technology, Canton, China
January 1, 2006 - January 1, 2010
Google UX Design Specialisation at Google
January 11, 2030 - August 31, 2026
Google UX Design Specialisation at Google (via Victoria University of Wellington online course)
January 11, 2030 - August 31, 2026
Master of Business Analysis at Victoria University of Wellington
January 11, 2030 - August 31, 2026
Bachelor’s degree in Industrial Design at Guangdong University of Technology
January 11, 2030 - August 31, 2026
Master of Business Analysis at Victoria University of Wellington, New Zealand
January 11, 2030 - August 31, 2026
Bachelor’s degree in Industrial Design at Guangdong University of Technology, Canton, China
January 11, 2030 - August 31, 2026
Google UX Design Specialisation at Google
January 11, 2030 - August 31, 2026
Master of Business Analysis at Victoria University of Wellington
January 1, 2020 - January 1, 2022
Bachelor’s degree in Industrial Design at Guangdong University of Technology
January 1, 2010 - January 1, 2016
Google UX Design Specialisation at Google (via course)
January 11, 2030 - August 31, 2026

Qualifications

Google UX Design Specialisation
January 11, 2030 - August 31, 2026
Google UX Design Specialisation
January 11, 2030 - August 31, 2026

Industry Experience

Software & Internet, Healthcare, Financial Services, Retail, Travel & Hospitality, Media & Entertainment, Education, Professional Services, Manufacturing, Telecommunications