JL

Juhi Lakhani

Available to hire

I’m a Psychology (Honours) graduate with a Digital Marketing minor, currently commencing an MBA (HR specialization) at the University of Adelaide.

About

I’m a Psychology (Honours) graduate with a Digital Marketing minor, currently commencing an MBA (HR specialization) at the University of Adelaide. I enjoy blending human-centered thinking with practical marketing work—especially where understanding consumer behavior helps brands create better experiences.

Across roles in HR, customer service, eCommerce support, and digital marketing, I’ve developed hands-on experience with Shopify operations, SEO-optimized content, Meta Ads campaign management, and social content creation. I’m curious, detail-oriented, and comfortable picking up new tools quickly while staying people-first in everything I do.

  • 3 years' experience
  • Joined September 2026

Industry experience

  • Retail
  • Media & Entertainment
  • Education
  • Financial Services
  • Professional Services
  • Non-Profit Organization

Work experience· 4 roles

Human Resource Intern · Vodafone Idea Ltd.May 2025 – Jul 2025 · 3 mos

Contributed to communicating HR policy and compliance information clearly across a large corporate environment, strengthening presentation and stakeholder communication. Analyzed employee survey data and produced reports for national HR leadership, turning findings into clear, actionable recommendations. Supported a team focused on staff wellbeing and engagement by reinforcing the value of genuine, empathetic communication at work.

Digital Marketing & Social Media Management Intern · Sutra Fine JewelleryMay 2024 – Jul 2024 · 3 mos

Authored SEO-optimized blog content for the brand and developed copywriting skills across jewelry and lifestyle topics. Planned and managed paid advertising campaigns through Meta Ads Manager, gaining direct experience in campaign structure, targeting, and optimization. Shot and edited Reels and social content using Canva and design tools, maintaining a consistent brand voice across Instagram and digital channels. Engaged directly with customers to understand their needs and preferences and to better interpret what drives purchasing decisions in a jewelry retail context.

Freelance Digital Marketing & Content · Vasutti Services / Boujee Media / Satguru WealthJan 2024 – Jan 2026 · 2 yrs 1 mo

Managed social media content and digital marketing campaigns for multiple clients across consulting, finance, and digital media sectors, adapting content style to each brand’s audience. Created marketing collateral including brochures, captions, and branded assets using Canva and Adobe tools, building a broader portfolio of written and visual deliverables. Demonstrated reliability and self-management by delivering consistent output across multiple clients simultaneously.

Customer Service & eCommerce Support · Ceramique Coatings India Pvt LtdJan 2023 – Jan 2024 · 1 yr 1 mo

Education

MBA (HR specialization) · University of Adelaide2026
Bachelor of Psychology (Honours), minor in Digital Marketing · FLAME University2022 – 2026

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