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I’m a Psychology (Honours) graduate with a Digital Marketing minor, currently commencing an MBA (HR specialization) at the University of Adelaide. I enjoy blending human-centered thinking with practical marketing work—especially where understanding consumer behavior helps brands create better experiences. Across roles in HR, customer service, eCommerce support, and digital marketing, I’ve developed hands-on experience with Shopify operations, SEO-optimized content, Meta Ads campaign management, and social content creation. I’m curious, detail-oriented, and comfortable picking up new tools quickly while staying people-first in everything I do.…I’m a Psychology (Honours) graduate with a Digital Marketing minor, currently commencing an MBA (HR specialization) at the University of Adelaide. I enjoy blending human-centered thinking with practical marketing work—especially where understanding consumer behavior helps brands create better experiences. Across roles in HR, customer service, eCommerce support, and digital marketing, I’ve developed hands-on experience with Shopify operations, SEO-optimized content, Meta Ads campaign management, and social content creation. I’m curious, detail-oriented, and comfortable picking up new tools quickly while staying people-first in everything I do.

Juhi Lakhani

Digital Marketer, SEO Expert, Social Media Manager, +1

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I’m a Psychology (Honours) graduate with a Digital Marketing minor, currently commencing an MBA (HR specialization) at the University of Adelaide. I enjoy blending human-centered thinking with practical marketing work—especially where understanding consumer behavior helps brands create better experiences. Across roles in HR, customer service, eCommerce support, and digital marketing, I’ve developed hands-on experience with Shopify operations, SEO-optimized content, Meta Ads campaign management, and social content creation. I’m curious, detail-oriented, and comfortable picking up new tools quickly while staying people-first in everything I do.…I’m a Psychology (Honours) graduate with a Digital Marketing minor, currently commencing an MBA (HR specialization) at the University of Adelaide. I enjoy blending human-centered thinking with practical marketing work—especially where understanding consumer behavior helps brands create better experiences. Across roles in HR, customer service, eCommerce support, and digital marketing, I’ve developed hands-on experience with Shopify operations, SEO-optimized content, Meta Ads campaign management, and social content creation. I’m curious, detail-oriented, and comfortable picking up new tools quickly while staying people-first in everything I do.

Available to hire

I’m a Psychology (Honours) graduate with a Digital Marketing minor, currently commencing an MBA (HR specialization) at the University of Adelaide. I enjoy blending human-centered thinking with practical marketing work—especially where understanding consumer behavior helps brands create better experiences.

Across roles in HR, customer service, eCommerce support, and digital marketing, I’ve developed hands-on experience with Shopify operations, SEO-optimized content, Meta Ads campaign management, and social content creation. I’m curious, detail-oriented, and comfortable picking up new tools quickly while staying people-first in everything I do.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Human Resource Intern at Vodafone Idea Ltd.

May 1, 2025 - July 31, 2025

Contributed to communicating HR policy and compliance information clearly across a large corporate environment, strengthening presentation and stakeholder communication. Analyzed employee survey data and produced reports for national HR leadership, turning findings into clear, actionable recommendations. Supported a team focused on staff wellbeing and engagement by reinforcing the value of genuine, empathetic communication at work.

Digital Marketing & Social Media Management Intern at Sutra Fine Jewellery

May 1, 2024 - July 31, 2024

Authored SEO-optimized blog content for the brand and developed copywriting skills across jewelry and lifestyle topics. Planned and managed paid advertising campaigns through Meta Ads Manager, gaining direct experience in campaign structure, targeting, and optimization. Shot and edited Reels and social content using Canva and design tools, maintaining a consistent brand voice across Instagram and digital channels. Engaged directly with customers to understand their needs and preferences and to better interpret what drives purchasing decisions in a jewelry retail context.

Freelance Digital Marketing & Content at Vasutti Services / Boujee Media / Satguru Wealth

January 1, 2024 - January 1, 2026

Managed social media content and digital marketing campaigns for multiple clients across consulting, finance, and digital media sectors, adapting content style to each brand’s audience. Created marketing collateral including brochures, captions, and branded assets using Canva and Adobe tools, building a broader portfolio of written and visual deliverables. Demonstrated reliability and self-management by delivering consistent output across multiple clients simultaneously.

Customer Service & eCommerce Support at Ceramique Coatings India Pvt Ltd

January 1, 2023 - January 1, 2024

Delivered frontline customer service by phone and email, handling product enquiries, order updates, and after-sales questions with a friendly, solutions-focused approach. Built customer trust through attentive listening and proactive follow-ups to maintain consistently positive customer experience. Helped set up the company’s eCommerce platform from the ground up, supporting product listings, site structure, and the online buying experience, and coordinated with the wider team to inform improvements based on customer feedback.