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I am a dedicated administrative and IT professional from Uganda with a Bachelor's degree in Computer Science and a strong foundation in technical support, networking, systems administration, and customer service. I enjoy solving problems, supporting teams, and using technology to make day-to-day operations more efficient. My experience includes maintaining computer systems, training users, managing digital communications, and handling administrative responsibilities across educational, community, business, government, and financial services environments. I bring a friendly, organized, and dependable approach to every role. I am comfortable managing multiple priorities, communicating with different stakeholders, coordinating activities, and contributing to team success. With certifications in CCNA Routing and Switching and computer repair and networking, along with experience in Microsoft Office, hardware maintenance, and troubleshooting, I am eager to provide reliable administrative, technical, and operational support.…I am a dedicated administrative and IT professional from Uganda with a Bachelor's degree in Computer Science and a strong foundation in technical support, networking, systems administration, and customer service. I enjoy solving problems, supporting teams, and using technology to make day-to-day operations more efficient. My experience includes maintaining computer systems, training users, managing digital communications, and handling administrative responsibilities across educational, community, business, government, and financial services environments. I bring a friendly, organized, and dependable approach to every role. I am comfortable managing multiple priorities, communicating with different stakeholders, coordinating activities, and contributing to team success. With certifications in CCNA Routing and Switching and computer repair and networking, along with experience in Microsoft Office, hardware maintenance, and troubleshooting, I am eager to provide reliable administrative, technical, and operational support.

Birabwa Juliet

Programmer, Web Designer, Graphic Designer, +2

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I am a dedicated administrative and IT professional from Uganda with a Bachelor's degree in Computer Science and a strong foundation in technical support, networking, systems administration, and customer service. I enjoy solving problems, supporting teams, and using technology to make day-to-day operations more efficient. My experience includes maintaining computer systems, training users, managing digital communications, and handling administrative responsibilities across educational, community, business, government, and financial services environments. I bring a friendly, organized, and dependable approach to every role. I am comfortable managing multiple priorities, communicating with different stakeholders, coordinating activities, and contributing to team success. With certifications in CCNA Routing and Switching and computer repair and networking, along with experience in Microsoft Office, hardware maintenance, and troubleshooting, I am eager to provide reliable administrative, technical, and operational support.…I am a dedicated administrative and IT professional from Uganda with a Bachelor's degree in Computer Science and a strong foundation in technical support, networking, systems administration, and customer service. I enjoy solving problems, supporting teams, and using technology to make day-to-day operations more efficient. My experience includes maintaining computer systems, training users, managing digital communications, and handling administrative responsibilities across educational, community, business, government, and financial services environments. I bring a friendly, organized, and dependable approach to every role. I am comfortable managing multiple priorities, communicating with different stakeholders, coordinating activities, and contributing to team success. With certifications in CCNA Routing and Switching and computer repair and networking, along with experience in Microsoft Office, hardware maintenance, and troubleshooting, I am eager to provide reliable administrative, technical, and operational support.

Available to hire

I am a dedicated administrative and IT professional from Uganda with a Bachelor’s degree in Computer Science and a strong foundation in technical support, networking, systems administration, and customer service. I enjoy solving problems, supporting teams, and using technology to make day-to-day operations more efficient. My experience includes maintaining computer systems, training users, managing digital communications, and handling administrative responsibilities across educational, community, business, government, and financial services environments.

I bring a friendly, organized, and dependable approach to every role. I am comfortable managing multiple priorities, communicating with different stakeholders, coordinating activities, and contributing to team success. With certifications in CCNA Routing and Switching and computer repair and networking, along with experience in Microsoft Office, hardware maintenance, and troubleshooting, I am eager to provide reliable administrative, technical, and operational support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Luganda

Advanced

Work Experience

Team Manager at Prime Image Financial Services

January 1, 2023 - Present

Develops business strategies, manages teams, and handles financial reporting.

IT Intern at Ministry of ICT & National Guidance

June 1, 2022 - July 1, 2022

Installed and configured operating systems and servers and diagnosed and resolved hardware and networking issues.

Choir Leader & Trainer at Reach-Out Village Ministries

January 1, 2019 - Present

Leads and trains choir members in a community ministry setting.

IT Officer at Destiny Business Systems

January 1, 2014 - January 1, 2016

Provided hardware and software troubleshooting, managed system installations, data backups, and network security, and trained staff and clients in computer applications and IT best practices. Also handled cashier and secretarial duties.

IT Officer & Computer Applications Trainer at SNAP Nursery & Primary School

January 1, 2013 - January 1, 2018

Installed and maintained computer systems, printers, and software, while delivering computer applications training to students and staff.

Administrator at Zion Church Community Center

January 1, 2013 - January 1, 2019

Oversaw IT and administrative functions, improved operational efficiency, and managed digital communications and community outreach initiatives.