I’m Sumeer Ahmad, a Pakistani male with 2 years of experience in American-based call center operations. I handle high volumes of inbound and outbound customer calls, provide professional support, resolve inquiries, and maintain accurate customer interaction records while following company procedures. I also have practical digital marketing experience, especially using Meta Ads to promote products and services through Facebook and Instagram. I build and manage ad campaigns focused on audience targeting and engagement, monitor performance, and make data-driven adjustments to improve reach and results—while keeping communication, work ethic, and customer satisfaction as my top priorities.

I’m Sumeer Ahmad, a Pakistani male with 2 years of experience in American-based call center operations. I handle high volumes of inbound and outbound customer calls, provide professional support, resolve inquiries, and maintain accurate customer interaction records while following company procedures. I also have practical digital marketing experience, especially using Meta Ads to promote products and services through Facebook and Instagram. I build and manage ad campaigns focused on audience targeting and engagement, monitor performance, and make data-driven adjustments to improve reach and results—while keeping communication, work ethic, and customer satisfaction as my top priorities.

Available to hire

I’m Sumeer Ahmad, a Pakistani male with 2 years of experience in American-based call center operations. I handle high volumes of inbound and outbound customer calls, provide professional support, resolve inquiries, and maintain accurate customer interaction records while following company procedures.

I also have practical digital marketing experience, especially using Meta Ads to promote products and services through Facebook and Instagram. I build and manage ad campaigns focused on audience targeting and engagement, monitor performance, and make data-driven adjustments to improve reach and results—while keeping communication, work ethic, and customer satisfaction as my top priorities.

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Experience Level

Intermediate
Intermediate
Beginner
Beginner

Language

Urdu
Fluent
English
Intermediate

Work Experience

Call Center Associate at American-Based Call Centers
January 1, 2023 - Present
Handled high volumes of inbound and outbound calls for American customers, delivering professional customer support, resolving inquiries, and maintaining a customer-first approach. Communicated clearly and professionally with customers, managed different types of customer concerns, and followed company procedures. Kept accurate customer interaction records.

Education

Intermediate (F.Sc Pre-Engineering) at Board of Intermediate and Secondary Education, Rawalpindi
January 1, 2020 - January 1, 2021
Matriculation (Science) at Board of Intermediate and Secondary Education, Gujranwala
January 11, 2030 - September 1, 2026
Intermediate (F.Sc Pre-Engineering) at Board of Intermediate and Secondary Education, Rawalpindi
January 11, 2030 - January 1, 2021
Matriculation (Science) at Board of Intermediate and Secondary Education, Gujranwala
January 11, 2030 - September 1, 2026
Intermediate (F.Sc Pre-Engineering) at Board of Intermediate and Secondary Education, Rawalpindi
January 1, 2021 - September 4, 2026
Matriculation (Science) at Board of Intermediate and Secondary Education, Gujranwala
January 11, 2030 - September 4, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Retail, Media & Entertainment, Financial Services, Software & Internet, Telecommunications, Other