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I’m Muhammad Ahmed Ibrahim, a client-focused Business Development & Digital Marketing professional with experience supporting international SaaS and e-commerce clients. I’ve worked remotely with cross-functional teams, managing client communication, coordinating delivery, and contributing to proposals and onboarding—while staying attentive to customer needs and practical outcomes. I also bring strong performance-driven marketing skills, including paid media management (Meta and Google), SEO/content marketing, and market & competitor research to shape growth strategies. From QA and quality control in software releases to generating qualified leads and improving campaign metrics, I’m organized, adaptable, and motivated to keep building more customer-centered value.…I’m Muhammad Ahmed Ibrahim, a client-focused Business Development & Digital Marketing professional with experience supporting international SaaS and e-commerce clients. I’ve worked remotely with cross-functional teams, managing client communication, coordinating delivery, and contributing to proposals and onboarding—while staying attentive to customer needs and practical outcomes. I also bring strong performance-driven marketing skills, including paid media management (Meta and Google), SEO/content marketing, and market & competitor research to shape growth strategies. From QA and quality control in software releases to generating qualified leads and improving campaign metrics, I’m organized, adaptable, and motivated to keep building more customer-centered value.

Muhammad Ahmed Ibrahim

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I’m Muhammad Ahmed Ibrahim, a client-focused Business Development & Digital Marketing professional with experience supporting international SaaS and e-commerce clients. I’ve worked remotely with cross-functional teams, managing client communication, coordinating delivery, and contributing to proposals and onboarding—while staying attentive to customer needs and practical outcomes. I also bring strong performance-driven marketing skills, including paid media management (Meta and Google), SEO/content marketing, and market & competitor research to shape growth strategies. From QA and quality control in software releases to generating qualified leads and improving campaign metrics, I’m organized, adaptable, and motivated to keep building more customer-centered value.…I’m Muhammad Ahmed Ibrahim, a client-focused Business Development & Digital Marketing professional with experience supporting international SaaS and e-commerce clients. I’ve worked remotely with cross-functional teams, managing client communication, coordinating delivery, and contributing to proposals and onboarding—while staying attentive to customer needs and practical outcomes. I also bring strong performance-driven marketing skills, including paid media management (Meta and Google), SEO/content marketing, and market & competitor research to shape growth strategies. From QA and quality control in software releases to generating qualified leads and improving campaign metrics, I’m organized, adaptable, and motivated to keep building more customer-centered value.

Available to hire

I’m Muhammad Ahmed Ibrahim, a client-focused Business Development & Digital Marketing professional with experience supporting international SaaS and e-commerce clients. I’ve worked remotely with cross-functional teams, managing client communication, coordinating delivery, and contributing to proposals and onboarding—while staying attentive to customer needs and practical outcomes.

I also bring strong performance-driven marketing skills, including paid media management (Meta and Google), SEO/content marketing, and market & competitor research to shape growth strategies. From QA and quality control in software releases to generating qualified leads and improving campaign metrics, I’m organized, adaptable, and motivated to keep building more customer-centered value.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Urdu

Fluent

Work Experience

Digital Communications & Public Affairs (Internship) at Provincial Assembly of the Punjab Secretariat

June 1, 2025 - July 31, 2025

Conducted research and analysis related to public policy, governance, and citizen engagement. Collaborated with departmental teams and participated in stakeholder meetings and communication initiatives to support public-facing digital communications and affairs activities.

Business Development & Customer Support at AKS Tech

August 1, 2023 - February 28, 2025

Managed relationships with international clients and coordinated cross-functional teams throughout SaaS and e-commerce projects. Conducted market and competitor research to identify growth opportunities and support product positioning and strategy for digital marketing and business development. Supported proposals, solution presentations, and client onboarding, contributing to lead generation and business development activities. Led quality assurance efforts to ensure reliable software releases and strong user experiences, and implemented testing/quality-control frameworks that improved platform stability and reduced production issues. Worked closely with product, development, and operations teams to support project delivery and customer satisfaction.

Social Marketing Manager (Freelance Remote) at AmeriCamp

February 1, 2021 - October 31, 2021

Increased brand awareness by 600% through data-driven digital marketing, SEO, and ongoing performance analysis. Developed and executed content marketing initiatives such as blogs and case studies to grow website traffic and audience engagement. Conducted market research and competitive analysis to identify trends and optimize market positioning. Managed social media marketing and digital outreach, analyzing analytics to optimize CPA by refining targeting and creatives to improve conversion rates.

Freelance Digital Marketing, E-Commerce & Business Development Consultant at Freelancer (Five rr & Upwork)

March 1, 2016 - June 30, 2024

Managed paid media budgets and digital marketing campaigns across Meta and Google, optimizing for ROAS and driving customer acquisition for international e-commerce clients. Built websites and e-commerce platforms using WordPress and WooCommerce. Generated qualified leads using SEO, content marketing, social media initiatives, and strategic outreach to support customer acquisition and business growth. Managed client relationships from project initiation through delivery, ensuring high satisfaction and repeat business. Assisted startups and small businesses in building scalable online marketing and sales strategies.