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I’m Emma Dochterman, a detail-oriented and adaptable professional with experience supporting families, guests, and clients across nonprofit, education, and retail settings. I’m comfortable juggling multiple priorities—coordinating schedules and logistics, maintaining accurate records, and providing friendly front-line support while keeping confidential information organized. I bring a strong design foundation from my BFA in Fine Arts and hands-on experience creating custom visual materials for memorial projects, including layouts, signage, and production-ready artwork. I also have a background in tutoring and youth mentoring, where I tracked progress, communicated with families and staff, and used reporting tools to help students stay on course.…I’m Emma Dochterman, a detail-oriented and adaptable professional with experience supporting families, guests, and clients across nonprofit, education, and retail settings. I’m comfortable juggling multiple priorities—coordinating schedules and logistics, maintaining accurate records, and providing friendly front-line support while keeping confidential information organized. I bring a strong design foundation from my BFA in Fine Arts and hands-on experience creating custom visual materials for memorial projects, including layouts, signage, and production-ready artwork. I also have a background in tutoring and youth mentoring, where I tracked progress, communicated with families and staff, and used reporting tools to help students stay on course.

Emma Dochterman

Designer, Graphic Designer, Project Manager, +2

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I’m Emma Dochterman, a detail-oriented and adaptable professional with experience supporting families, guests, and clients across nonprofit, education, and retail settings. I’m comfortable juggling multiple priorities—coordinating schedules and logistics, maintaining accurate records, and providing friendly front-line support while keeping confidential information organized. I bring a strong design foundation from my BFA in Fine Arts and hands-on experience creating custom visual materials for memorial projects, including layouts, signage, and production-ready artwork. I also have a background in tutoring and youth mentoring, where I tracked progress, communicated with families and staff, and used reporting tools to help students stay on course.…I’m Emma Dochterman, a detail-oriented and adaptable professional with experience supporting families, guests, and clients across nonprofit, education, and retail settings. I’m comfortable juggling multiple priorities—coordinating schedules and logistics, maintaining accurate records, and providing friendly front-line support while keeping confidential information organized. I bring a strong design foundation from my BFA in Fine Arts and hands-on experience creating custom visual materials for memorial projects, including layouts, signage, and production-ready artwork. I also have a background in tutoring and youth mentoring, where I tracked progress, communicated with families and staff, and used reporting tools to help students stay on course.

Available to hire

I’m Emma Dochterman, a detail-oriented and adaptable professional with experience supporting families, guests, and clients across nonprofit, education, and retail settings. I’m comfortable juggling multiple priorities—coordinating schedules and logistics, maintaining accurate records, and providing friendly front-line support while keeping confidential information organized.

I bring a strong design foundation from my BFA in Fine Arts and hands-on experience creating custom visual materials for memorial projects, including layouts, signage, and production-ready artwork. I also have a background in tutoring and youth mentoring, where I tracked progress, communicated with families and staff, and used reporting tools to help students stay on course.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Design Specialist / Memorial Service Coordinator at Memorials by Michel

May 1, 2026 - August 1, 2026

Collaborated with families and the sales team to understand vision, preferences, and cultural considerations for memorial designs. Created digital and physical layouts using industry-standard design software, producing custom artwork, illustrations, and visual elements. Designed signage and plaques with precise alignment to branding standards and client specifications, ensuring typography, color management, and print accuracy. Monitored obituaries and sent advertisements to survivors, and coordinated with collaborators to manage orders end-to-end.

Seasonal Client Service Coordinator at H&R Block

January 1, 2026 - April 1, 2026

Welcomed clients, booked and confirmed appointments, and ensured correct professional matching for tax services. Handled cash register transactions, scanned documents, and maintained office organization. Supported opening/closing routines and encouraged use of digital products, and participated in campaign calls to help clients schedule appointments.

Hostess at Chili’s

June 1, 2025 - June 1, 2026

Welcomed guests and supported dining room flow by managing the waitlist to seat customers quickly. Assisted servers and maintained a clean, stocked, and organized environment through bussing and table upkeep. Provided menus and requested items (such as crayons) and handled guest coordination to improve the overall dining experience.

VISTA Iowa Reading Corps Tutor at AmeriCorps VISTA

August 1, 2024 - June 30, 2025

Provided individualized educational support to K–3 students and managed/update confidential student records and assessment data. Communicated student progress and coordinated support services with staff, administrators, and parents. Used tracking software and internal tools to manage reporting and monitor student progress.

Iowa Reading Corps Tutor at AmeriCorps VISTA

August 1, 2024 - June 1, 2025

Provided individualized educational support to K–3 students while managing and updating confidential student records and assessment data. Coordinated with staff, administrators, and parents to communicate progress and connect students with support services. Used tracking software and internal tools for reporting and monitoring student progress.

Summer Camp Counselor at The Arc of Southeast Iowa

April 1, 2024 - August 1, 2024

Coordinated activity schedules and managed logistics for youth with intellectual and/or developmental disabilities. Maintained detailed records of participation and behavior, prepared reports for leadership and families, and delivered attentive care for each attendee.

Seasonal Retail Associate at Bath & Body Works

October 1, 2023 - January 1, 2024

Provided front-line customer service and supported store operations during peak season. Processed transactions accurately using POS systems and maintained inventory records. Contributed to store organization and ensured compliance with company standards.

Temporary Retail Associate at Walgreens

July 1, 2023 - October 1, 2023

Resolved customer inquiries efficiently and provided responsive service. Supported inventory tracking and merchandise organization while maintaining transaction accuracy and completing daily reporting.

Summer Reads Mentor at AmeriCorps VISTA

June 1, 2022 - August 1, 2022

Developed and delivered enrichment activities for K–5 students aligned to individual learning goals. Maintained detailed progress records and communicated updates to staff and families. Created customized learning materials to support student growth.

Hostess at The Melting Pot

April 1, 2022 - May 1, 2023

Managed online and phone-based reservations using digital scheduling systems. Oversaw dining room flow and coordinated with staff to support optimal seating and guest experience. Maintained reservation records and provided guest interaction reports for management.

Volunteer at North Liberty Community Food Pantry

August 1, 2020 - July 31, 2021

Received and recorded donations while maintaining accurate inventory and data entry. Assisted clients and supported a welcoming environment. Helped with general maintenance and supported onboarding new volunteers.

Hostess and Server at Yang Chow Wok

January 1, 2018 - August 1, 2019

Managed seating and order flow in a fast-paced restaurant environment. Served dine-in customers, kept tables and surrounding areas clean, and supported kitchen prep and ingredient preparation. Handled phone, online, and in-person orders, processed transactions accurately, and assisted with front-of-house organization and customer service.

Volunteer at North Liberty Community Food Pantry

October 1, 2017 - August 31, 2019

Volunteer (Food Pantry) at North Liberty Community Food Pantry

October 1, 2017 - July 1, 2021

Received and recorded donations, maintaining accurate inventory and data entry. Assisted clients in a welcoming environment and supported general maintenance. Helped onboard new volunteers and contributed to overall pantry operations.