Genesis Joseph Favours
I’m Genesis Joseph Favours, a detail-oriented remote and freelance professional based in Lagos, Nigeria.
About
I’m Genesis Joseph Favours, a detail-oriented remote and freelance professional based in Lagos, Nigeria. I provide client-focused support while working on tasks like data entry, AI data annotation, transcription, and internet research—always making sure information is accurate, organized, and delivered on time.
I also enjoy creating written content and editing videos using tools like Canva and CapCut. I’m currently studying Mass Communication and Media Studies, and I bring strong communication and research skills to every task, with a friendly, solutions-first approach when working with clients and teams.
- Joined September 2026
Languages
- EnglishFluent
Industry experience
- Media & Entertainment
- Professional Services
- Retail
Work experience
Served as a first point of contact for client inquiries, responding promptly and professionally across communication channels. Addressed concerns and requests, troubleshooting issues and escalating complex cases to the right team. Maintained accurate records of client interactions to support consistent follow-up and service quality. Contributed to a positive client experience through clear, patient, and solutions-focused communication.
Supported daily production line operations, helping ensure tasks were completed accurately and on schedule. Followed workplace safety procedures and quality control standards. Worked collaboratively with team members to meet daily production targets.
Contacted clients regarding outstanding loan repayments via phone and other channels. Communicated repayment terms clearly and worked with clients to resolve overdue accounts professionally. Logged and tracked client responses and collection activity to support reporting and follow-up.
Education
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