Chris Mwangi

Collected and entered qualitative and quantitative data using tools such as Microsoft Forms and Kobo Collect. Conducted competitor analysis studies, WTP (willingness to pay) studies, and look-and-feel studies for new and improved products. Transcribed data collected from focus group settings and performed subcontracted data analysis using Advanced Excel. Served in supervisory roles as a team leader for tasks including payments, logistics, scheduling, and work assignment among enumerators.

Conducted market research to identify potential customers and target markets, creating more sales opportunities. Ensured target customers met requirements before converting them into sales. Offered top-notch customer training, including troubleshooting techniques, to ensure correct and efficient use of products. Developed and executed sales strategies that increased new customer acquisition within the first six months. Negotiated pricing and contract terms with potential customers, increasing contract value. Attended industry events and conferences to network, generate leads, and increase qualified leads. Scheduled and led sales meetings to present products/services, contributing to a 50% increase in contract wins. Maintained accurate and up-to-date customer and activity records in a CRM system to improve sales efficiency.