Sandeep Pasupuleti

Served as the lead business analyst for Lambots, a RAG-based GenAI platform used by 500+ engineers globally. Defined and documented functional requirements for data ingestion, embedding generation, multimodal indexing, and retrieval pipelines across 100+ structured and unstructured data sources. Established benchmark testing with domain experts to validate LLM response accuracy and relevance, reducing hallucinations by 40%. Monitored adoption metrics such as engagement, response quality, and satisfaction; built executive dashboards showing 85% user satisfaction to guide roadmap decisions; incorporated user feedback and testing results to improve response quality and reduce irrelevant outputs.

Drove Agile delivery for Medicaid-related FACETS system enhancements by creating Epics, refining backlog items, and coordinating sprint priorities with development, QA, and business teams. Maintained Jira health through structured user story management and sprint tracking; facilitated daily stand-ups and sprint reviews. Analyzed and standardized Medicaid enrollment workflows to keep member records accurate for over 1 million beneficiaries. Conducted detailed design sessions aligning Illinois Medicaid business needs with technical execution, achieving 100% on-time epic closures and production deployment.

Partnered with Qatar Airways’ Group Medical Division to assess gaps in the Hospital Management System (HMS) and implement enhancements improving usability and day-to-day operations. Led creation of BRD and FRD aligned with clinical and admin user needs. Performed SQL-based analysis on clinical datasets with Python validation and trend analysis to identify workflow inefficiencies. Ensured regulatory compliance with HL7, DICOM, and GDPR standards, maintaining 100% compliance for implemented changes. Automated manual processes at Qatar Airways Medical Centre, reducing data entry errors by 65% and improving data accuracy.