Jolene van der Merwe

Supported executive financial reporting by organizing schedules and documentation, coordinating internal meetings, and maintaining minutes and records. Managed petty cash, procurement, and supplier negotiations, including purchasing office refreshments and supplies and handling postal collections. Assisted with HR administration such as onboarding support, employment contracts, and attendance registers. Created marketing content and supported communications materials. Used MS Office tools (Excel, Word, PowerPoint, Outlook) plus Sage and payroll systems to ensure accurate administration and reporting.

Managed monthly bookkeeping tasks including capturing purchases and expenses, performing bank reconciliations, and keeping financial records up to date. Oversaw customer accounts such as invoicing, receipting, reconciliations, journals, and monthly statements. Controlled debtors by conducting age analyses, following up on overdue accounts, arranging payment plans, and escalating non-compliant clients for legal action when required. Prepared budgets and monthly reports and supported compliance submissions to the Department of Social Services. Handled company registrations with CIPC and managed reinstatement procedures. Provided office and executive support by coordinating meetings, preparing minutes, maintaining accurate client and staff records, managing filing systems, and booking appointments.