I am a proactive Talent Acquisition and Administrative professional with 5+ years of experience in end-to-end recruitment coordination, office operations, and stakeholder management. I currently serve as a Talent Acquisition Intern, managing full-cycle recruitment activities, ATS maintenance, interview scheduling, and onboarding support while also freelancing as an AI Data Specialist, delivering data annotation, transcription, QA, and voice-scripting services with high quality. I am pursuing a BBA at MUST and am open to remote HR, Talent Acquisition, or Data Operations roles. I thrive in multi-priority environments and excel at building strong relationships with candidates and stakeholders alike.

Shanu Thaneskumar

I am a proactive Talent Acquisition and Administrative professional with 5+ years of experience in end-to-end recruitment coordination, office operations, and stakeholder management. I currently serve as a Talent Acquisition Intern, managing full-cycle recruitment activities, ATS maintenance, interview scheduling, and onboarding support while also freelancing as an AI Data Specialist, delivering data annotation, transcription, QA, and voice-scripting services with high quality. I am pursuing a BBA at MUST and am open to remote HR, Talent Acquisition, or Data Operations roles. I thrive in multi-priority environments and excel at building strong relationships with candidates and stakeholders alike.

Available to hire

I am a proactive Talent Acquisition and Administrative professional with 5+ years of experience in end-to-end recruitment coordination, office operations, and stakeholder management. I currently serve as a Talent Acquisition Intern, managing full-cycle recruitment activities, ATS maintenance, interview scheduling, and onboarding support while also freelancing as an AI Data Specialist, delivering data annotation, transcription, QA, and voice-scripting services with high quality. I am pursuing a BBA at MUST and am open to remote HR, Talent Acquisition, or Data Operations roles. I thrive in multi-priority environments and excel at building strong relationships with candidates and stakeholders alike.

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Language

Malay
Fluent
English
Fluent

Work Experience

Talent Acquisition Intern (Remote) at Novera Consultant Sdn Bhd
April 1, 2026 - Present
Manage full-cycle recruitment coordination for 5–10 active roles simultaneously, screening 30+ resumes per week and shortlisting top-tier candidates aligned to hiring manager requirements. Schedule and coordinate 15+ interviews per month between candidates and hiring managers, reducing scheduling turnaround time by 40% through streamlined communication workflows. Maintain and update ATS/candidate database with 100% accuracy, ensuring clean pipeline tracking and real-time hiring status visibility. Drive candidate engagement through timely follow-ups and personalised communication, sourcing candidates via LinkedIn, JobStreet, and social platforms using Boolean search techniques to build qualified talent pipelines. Support onboarding documentation and new hire administrative processes, contributing to a smooth Day 1 experience.
Freelance AI Data & Transcription Specialist at Upwork; Outlier; OneForma; CrowdGen; Remotasks; Appen (Freelance)
January 1, 2022 - Present
Deliver data annotation, text/image labelling, and AI training data services for ML/NLP projects across multiple platforms. Maintain 95%+ accuracy rate across transcription and QA deliverables, consistently meeting client SLAs and platform quality benchmarks. Complete audio and video transcription projects across diverse accents, technical terminology, and domain-specific content; conduct QA reviews on peer outputs and provide structured feedback. Contribute to voice scripting and speech data collection supporting NLP and conversational AI; manage workload across 4–6 concurrent projects with high client satisfaction.
Sales & Administrative Coordinator at Barrakath Pte Ltd
November 1, 2023 - January 31, 2024
Handled 50+ daily customer enquiries via WhatsApp and social media with prompt response times and high customer satisfaction. Processed and fulfilled online and walk-in orders with 99% accuracy, supported installation scheduling between customers and field technicians, reducing scheduling conflicts by 30%. Maintained financial documentation and tracked office expenses to support monthly reconciliation.
Administrative Assistant at Tokyoda
January 1, 2022 - September 30, 2023
Managed daily office operations for a 20+ person office, overseeing calls, scheduling, visitor coordination, and correspondence. Maintained comprehensive filing and documentation systems, reducing document retrieval time by 25%. Monitored petty cash, tracked office expenses, and maintained inventory levels, contributing to a 15% reduction in supply overspend.
Administrative Executive at Heptagon Pte Ltd
November 1, 2019 - February 28, 2021
Prepared and verified invoices ensuring 100% billing accuracy; managed cheque processing and customer communications. Supported payroll calculations and staff scheduling for a 30+ person team, ensuring zero payroll discrepancies. Served as primary point of contact for phone enquiries, resolving customer issues with a professional, solutions-focused approach.
Administrative Clerk at Zalyk Vending
November 1, 2015 - May 31, 2018
Maintained financial records using Excel across 200+ accounts; managed documentation, filing, and inventory tracking for 50+ vending units. Handled appointment scheduling, inbound calls, and mail processing, supporting smooth day-to-day office operations.
Customer Service Officer at SATS Pte Ltd – Changi Airport
May 1, 2012 - July 31, 2014
Assisted 500+ daily passengers with check-in, ticketing, boarding, and reservation updates in a high-volume, fast-paced international airport. Ensured strict compliance with IATA and airport procedures while maintaining exceptional front-line service standards.
Freelance AI Data & Transcription Specialist at Upwork | Outlier | OneForma | CrowdGen | Remotasks | Appen
January 1, 2022 - Present
Deliver data annotation, text/image labelling, and AI training data services; maintain 95%+ accuracy across transcription and QA deliverables; complete audio/video transcription across diverse accents and domains; conduct QA reviews and provide feedback to improve dataset quality; manage 4–6 concurrent projects across platforms.

Education

Bachelor of Business Administration (BBA) at Malaysia University of Science & Technology (MUST)
August 1, 2023 - January 1, 2026
Bachelor of Business Administration (BBA) at Malaysia University of Science & Technology (MUST)
August 1, 2023 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Manufacturing, Financial Services, Professional Services, Education, Software & Internet