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I’m a results-driven operations, strategy, and market intelligence professional from Costa Rica with 4+ years of experience building and scaling initiatives across talent acquisition, market research, and data-informed decision-making. My background combines analytical rigor with hands-on execution, allowing me to turn complex inputs into clear recommendations and measurable outcomes. I’ve led end-to-end recruitment operations, optimized workflows to improve hiring efficiency and quality, and now focus on market and competitive landscape research where I map talent pools, identify trends, and translate evidence into stakeholder-ready insights. With advanced training in business intelligence and consumer behavior, plus strong cross-cultural collaboration skills, I’m at my best in fast-paced environments where I own deliverables and continuously improve how teams work.…I’m a results-driven operations, strategy, and market intelligence professional from Costa Rica with 4+ years of experience building and scaling initiatives across talent acquisition, market research, and data-informed decision-making. My background combines analytical rigor with hands-on execution, allowing me to turn complex inputs into clear recommendations and measurable outcomes. I’ve led end-to-end recruitment operations, optimized workflows to improve hiring efficiency and quality, and now focus on market and competitive landscape research where I map talent pools, identify trends, and translate evidence into stakeholder-ready insights. With advanced training in business intelligence and consumer behavior, plus strong cross-cultural collaboration skills, I’m at my best in fast-paced environments where I own deliverables and continuously improve how teams work.

Daniel Fiatt Chaves

Data Analyst, Data Visualizer, Project Manager, +1

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I’m a results-driven operations, strategy, and market intelligence professional from Costa Rica with 4+ years of experience building and scaling initiatives across talent acquisition, market research, and data-informed decision-making. My background combines analytical rigor with hands-on execution, allowing me to turn complex inputs into clear recommendations and measurable outcomes. I’ve led end-to-end recruitment operations, optimized workflows to improve hiring efficiency and quality, and now focus on market and competitive landscape research where I map talent pools, identify trends, and translate evidence into stakeholder-ready insights. With advanced training in business intelligence and consumer behavior, plus strong cross-cultural collaboration skills, I’m at my best in fast-paced environments where I own deliverables and continuously improve how teams work.…I’m a results-driven operations, strategy, and market intelligence professional from Costa Rica with 4+ years of experience building and scaling initiatives across talent acquisition, market research, and data-informed decision-making. My background combines analytical rigor with hands-on execution, allowing me to turn complex inputs into clear recommendations and measurable outcomes. I’ve led end-to-end recruitment operations, optimized workflows to improve hiring efficiency and quality, and now focus on market and competitive landscape research where I map talent pools, identify trends, and translate evidence into stakeholder-ready insights. With advanced training in business intelligence and consumer behavior, plus strong cross-cultural collaboration skills, I’m at my best in fast-paced environments where I own deliverables and continuously improve how teams work.

Available to hire

I’m a results-driven operations, strategy, and market intelligence professional from Costa Rica with 4+ years of experience building and scaling initiatives across talent acquisition, market research, and data-informed decision-making. My background combines analytical rigor with hands-on execution, allowing me to turn complex inputs into clear recommendations and measurable outcomes.

I’ve led end-to-end recruitment operations, optimized workflows to improve hiring efficiency and quality, and now focus on market and competitive landscape research where I map talent pools, identify trends, and translate evidence into stakeholder-ready insights. With advanced training in business intelligence and consumer behavior, plus strong cross-cultural collaboration skills, I’m at my best in fast-paced environments where I own deliverables and continuously improve how teams work.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Italian

Intermediate

Work Experience

Market Research Associate at MPS Market Research

January 1, 2025 - Present

Conduct market intelligence research and competitive landscape analysis to identify trends and emerging opportunities. Develop talent market profiles and candidate landscape mapping by analyzing skill distributions, availability patterns, and competitive positioning to inform strategic planning. Synthesize complex data from multiple sources into clear, actionable recommendations and communicate findings to support strategic decisions. Independently manage research projects with full ownership of quality, timeline, and deliverables, using rigorous analytical methodology to validate conclusions and identify evidence gaps.

Operations & Talent Strategy Specialist at Bill Gosling Outsourcing

January 1, 2024 - August 31, 2024

Owned talent acquisition strategy across multiple roles and regions, managing the full recruitment cycle from sourcing through hiring decision using modern channels and tooling. Improved processes through experimentation on sourcing channels, messaging, and assessment methods, achieving 35%+ candidate response rate and 25% reduction in hiring timeline. Built structured behavioral and skills-based assessment frameworks to improve hiring quality and role-fit analysis. Managed large-scale pipelines (150+ monthly screenings) while tracking recruitment metrics and optimizing resource allocation with data-driven insights. Collaborated with distributed multicultural teams to establish hiring standards, provided coaching to junior team members, and ensured consistent candidate evaluation practices.

Recruitment Operations & Process Optimization at IBM BPO

January 1, 2021 - December 31, 2023

Scaled recruitment operations in a high-volume hiring environment by building and maintaining candidate pipelines (100+ qualified candidates per month) for IT services and enterprise roles. Analyzed bottlenecks and redesigned workflows to improve efficiency and quality, reducing time-to-hire by 25%. Sourced talent across multiple channels including job boards, social networks, direct outreach, and referrals, adapting strategy based on market feedback and hiring manager requirements. Developed candidate quality assessment methodology and tracked KPIs such as offer acceptance rates, performance scores, and time-to-productivity. Supported cross-cultural communication with distributed multinational teams, translating requirements across regions while maintaining consistent hiring standards.