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I’m Kezia Kok, a UX designer and researcher who loves turning ambiguous problems into clear, human-centered experiences. I’ve independently designed, built, and launched a personal event website on Framer using AI-driven ideation, strong information architecture, and iterative testing, and I enjoy exploring design fundamentals through hands-on prototyping. My background also spans research and stakeholder collaboration: at the Michigan Medicine MICHR program I supported a major 10-month rebranding effort, crafted research deliverables like empathy maps and journey maps, and ran design sprints with tools like card sorting and Crazy 8s. Earlier at the University of Michigan, I redesigned internal and public-facing web experiences (including Drupal work), improved hiring and onboarding processes, and interviewed candidates to help shape a more efficient system.…I’m Kezia Kok, a UX designer and researcher who loves turning ambiguous problems into clear, human-centered experiences. I’ve independently designed, built, and launched a personal event website on Framer using AI-driven ideation, strong information architecture, and iterative testing, and I enjoy exploring design fundamentals through hands-on prototyping. My background also spans research and stakeholder collaboration: at the Michigan Medicine MICHR program I supported a major 10-month rebranding effort, crafted research deliverables like empathy maps and journey maps, and ran design sprints with tools like card sorting and Crazy 8s. Earlier at the University of Michigan, I redesigned internal and public-facing web experiences (including Drupal work), improved hiring and onboarding processes, and interviewed candidates to help shape a more efficient system.

Kezia Kok

UX Designer, Web Developer, Product Designer, +1

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I’m Kezia Kok, a UX designer and researcher who loves turning ambiguous problems into clear, human-centered experiences. I’ve independently designed, built, and launched a personal event website on Framer using AI-driven ideation, strong information architecture, and iterative testing, and I enjoy exploring design fundamentals through hands-on prototyping. My background also spans research and stakeholder collaboration: at the Michigan Medicine MICHR program I supported a major 10-month rebranding effort, crafted research deliverables like empathy maps and journey maps, and ran design sprints with tools like card sorting and Crazy 8s. Earlier at the University of Michigan, I redesigned internal and public-facing web experiences (including Drupal work), improved hiring and onboarding processes, and interviewed candidates to help shape a more efficient system.…I’m Kezia Kok, a UX designer and researcher who loves turning ambiguous problems into clear, human-centered experiences. I’ve independently designed, built, and launched a personal event website on Framer using AI-driven ideation, strong information architecture, and iterative testing, and I enjoy exploring design fundamentals through hands-on prototyping. My background also spans research and stakeholder collaboration: at the Michigan Medicine MICHR program I supported a major 10-month rebranding effort, crafted research deliverables like empathy maps and journey maps, and ran design sprints with tools like card sorting and Crazy 8s. Earlier at the University of Michigan, I redesigned internal and public-facing web experiences (including Drupal work), improved hiring and onboarding processes, and interviewed candidates to help shape a more efficient system.

Available to hire

I’m Kezia Kok, a UX designer and researcher who loves turning ambiguous problems into clear, human-centered experiences. I’ve independently designed, built, and launched a personal event website on Framer using AI-driven ideation, strong information architecture, and iterative testing, and I enjoy exploring design fundamentals through hands-on prototyping.

My background also spans research and stakeholder collaboration: at the Michigan Medicine MICHR program I supported a major 10-month rebranding effort, crafted research deliverables like empathy maps and journey maps, and ran design sprints with tools like card sorting and Crazy 8s. Earlier at the University of Michigan, I redesigned internal and public-facing web experiences (including Drupal work), improved hiring and onboarding processes, and interviewed candidates to help shape a more efficient system.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Independent UX Projects & Work Abroad (Freelance/Independent)

July 20, 2024 - July 20, 2026

Designed, built, and launched a personal event website on Framer using AI through ideation, information architecture, and testing. Explored game design fundamentals with GameMaker and prototyped mechanics in Figma. Worked in customer-facing roles during a fast-paced food service setting while traveling in Australia on a working holiday visa.

UX Researcher at Michigan Medicine MICHR

October 1, 2023 - May 1, 2024

Supported a successful 10-month website rebranding project by producing UX deliverables from research through launch, including empathy maps, journey maps, information architecture, and prototypes. Facilitated design sprints with stakeholders using card sorting and Crazy 8s to align executive and UX teams. Crafted human-centered design reports to communicate research findings and progress to clients and leadership.

UX Designer at University of Michigan ITS

May 1, 2023 - May 1, 2024

Developed staff-facing internal pages and redesigned the public-facing website on Drupal, delivering 14 new pages and 20 Figma wireframe variations. Collaborated with four interns to evaluate 10 research methods for the Michigan campus app and presented findings to build executive support. Conducted reviews and interviews for 40 internship applicants and recommended selection process improvements to increase efficiency for 1000+ applications.

UX Design Intern at University of Michigan ITS

May 1, 2022 - December 20, 2022

Developed an internal website used by 30+ employees focused on content management and team communications, informed by staff priorities gathered through research. Optimized the department’s onboarding process by introducing interactive content packets, mentoring shadow content, and a certification process.