FU

Fahira Uda'a

Available to hire

I’m Fahira Uda’a, an English Literature graduate with hands-on experience in hospitality, customer service, and community engagement.

About

I’m Fahira Uda’a, an English Literature graduate with hands-on experience in hospitality, customer service, and community engagement. I enjoy working with people in fast-paced environments—welcoming guests, managing reservations, and communicating clearly across cultures while maintaining excellent service quality.

  • 1 year's experience
  • Joined September 2026

Industry experience

  • Education
  • Travel & Hospitality
  • Non-Profit Organization
  • Media & Entertainment
  • Retail

Work experience· 7 roles

Hostess (Work certificate - hospitality internship) · PT. Clandestino Food GroupDec 2025 – Jun 2026 · 7 mos

Completed an internship as a hostess at PT. Clandestino Food Group from mid-December 2025 to mid-June 2026, supporting daily hospitality operations.

National Internship Program Intern (Hospitality) · Ministry of Manpower of the Republic of IndonesiaDec 2025 – Jun 2026 · 7 mos

Participated in a 6-month internship program focused on gaining hands-on experience in the hospitality industry.

Hostess / Front of House Intern · Riviera Bistro (Italian Restaurant)Dec 2025 – Jun 2026 · 7 mos

Provided friendly service to 30–100+ guests per shift, strengthening cross-cultural communication in an international environment. Managed approximately 70 reservations weekly using reservation systems including POS, WhatsApp, and email. Received positive guest feedback for service quality and helped handle fully booked periods by optimizing table allocation and accommodating guest needs.

Student Employee Intern · Mulawarman UniversityFeb 2025 – May 2025 · 4 mos
Student Employee Intern · Mulawarman University (Mula warm an U niv ersit y Sam arin da)Feb 2025 – May 2025 · 4 mos
English Tutor · Edula b (Indonesia)Nov 2024 – Feb 2025 · 4 mos
English Tutor · EdulabNov 2024 – Feb 2025 · 4 mos

Education

Bachelor of English Literature (Bach elor of E nglis h L ite r a tu re) · Mulawarman University (Mula warm an U niv ersit y Sam arin da)2021 – 2025
IELTS (certification result) · British Council2024 – 2026
TOEFL Equivalent (certification result) · Balai Bahasa - Universitas Mulawarman2025
Bachelor of English Literature · Mulawarman University2021 – 2025

Certifications and awards· 16

EF SET English Certificate2024 – 2026
B2 Upper-Intermediate TOEFL Equivalent (Balai Bahasa - Universitas Mulawarman)2025
IELTS (CEFR B2)2024 – 2026
TOEFL Equivalent (IE LT S/ECTFR reporting)2025 – 2026

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